HubSpot Operations Hub

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HubSpot Operations Hub
Score 8.0 out of 10
N/A
HubSpot Operations Hub (based on technology from the former PieSync that was acquired by HubSpot November 2019) is a two-way contacts integration platform. The vendor emphasizes quick and easy setup automated customer and client data matching and updating between apps.
$45
per month
Pricing
HubSpot Operations Hub
Editions & Modules
Starter
$45
per month
Professional
$720
per month
Enterprise
$2000
per month
Offerings
Pricing Offerings
HubSpot Operations Hub
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
HubSpot Operations Hub
Considered Both Products
HubSpot Operations Hub
Chose HubSpot Operations Hub
Improved analytics, well easier to read and show to team members, and using it to keep track of sales and the status of those sales. The simple grid tracks were easy to use and see where each client was in the sale pipeline.
Chose HubSpot Operations Hub
We selected HubSpot Operations Hub because we already used HubSpot as a CRM and we heard good feedback from our clients.
Chose HubSpot Operations Hub
This tool is, in my opinion, the best tool of its kind. Other apps like Zapier and Integromat are great at syncing information between sources but PieSync is the best when it comes to contact information synchronization. If I had to recommend one tool for this specific job, …
Chose HubSpot Operations Hub
PieSync is much less confusing, and from what I remember, cheaper. But if you need a more robust solution to get more data from system to system, you will need to find something other than PieSync. Zapier can be confusing and complicated to setup. And as you get more and more …
Chose HubSpot Operations Hub
Zapier has no two-way sync. The only advantage is the amount of external integration, but it is also developing very quickly and quite possibly will catch up.
Chose HubSpot Operations Hub
We needed a solution for syncing data two ways between software. Zapier only pushes data from one software to another with each zap so it was ultimately not an option for us. PieSync is the only tool I know of that provides two-way data syncs in such an easy and reliable way.
Chose HubSpot Operations Hub
I have not tried any other system, PieSync was just the right choice for me at first viewing.
Chose HubSpot Operations Hub
PieSync is much more reliable than Zapier. With Zapier, our "zaps" consistently break and their notification system isn't the best at alerting you in real time.
Chose HubSpot Operations Hub
One of the top runners up for my sync needs. I needed something that would sync financial data in such a way I could generate thank you auto emails from Salesforce (if I remember correctly, it was some time ago). Also, I think that there were duplicate records created in …
Chose HubSpot Operations Hub
I haven't used any other products similar to PieSync. PieSync is the first contact sync platform I've used and don't have a need to look elsewhere. It meets the needs for my business and I'm happy with the product. Would highly recommend it to anyone who needs to sync their …
Chose HubSpot Operations Hub
PieSync is a continuous, real-time sync. Zapier does a lot of single step automations. They're peers, but behave very differently.
Chose HubSpot Operations Hub
Zapier can be built to achieve similar "syncing" results. But you're bound to lose data since Zapier is an automation software. Not a 2-way syncing software. PieSync is also much easier to set up, especially if you have a lot of custom fields that you like to map.
Chose HubSpot Operations Hub
Zapier is a great product but it only does a 1-way sync. I was most impressed with the 2-way sync capabilities of PieSync and the way in which I could use that to help with compliance with the data regulations in place and coming soon to Europe such as the GDPR.
Chose HubSpot Operations Hub
I would say these two differ, both have some strong differentiators. Zapier offers the possibility of custom workflows pushing/retrieving data and parsing it for other actions (where the pricing can get quite high). PieSync wins in terms of keeping data fields in sync, cost …
Chose HubSpot Operations Hub
While Zapier seems to have more connections, the 2 way integration through PieSync seemed easier. Additionally, Nimble (our CRM provider) has natively integrated PieSync into their application which gives us a higher level of confidence when it comes to support issues. Also, …
Top Pros
Top Cons
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HubSpot Operations Hub
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User Ratings
HubSpot Operations Hub
Likelihood to Recommend
9.5
(26 ratings)
Likelihood to Renew
10.0
(1 ratings)
Usability
10.0
(3 ratings)
Support Rating
8.2
(7 ratings)
User Testimonials
HubSpot Operations Hub
Likelihood to Recommend
HubSpot
In cases of brands that have been in the market for a long time but do not see any impact from new clients or consumers, HubSpot is ideal since it allows to keep the brand fresh in the mind of the audience. HubSpot additionally provides insight into what we're doing and allowed us to align the sales team with company goals. It also ensures that you receive updates from your computer. We can handle all programming requests that come into our team. One thing that HubSpot can improve on is not having a good centralized dashboard that allows for a full view of ALL data coming in. You can go to each piece, but not having them all attached to the board adds a bit of a challenge. It's not very complex to handle, but it would be easier to use if it had that feature.
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Pros
HubSpot
  • Easy to figure out. Once you login, it's incredibly easy to figure out what to do, thanks to their simple UIX.
  • Easy integrations with many partners. PieSync offers easy integrations with many partners. Integrating is as easy as clicking, filling in your login information and clicking again!
  • Allowing multiple integrations. I'm glad PieSync allows multiple integrations so you aren't limited with how you integrate your different systems with contact information. Very helpful!
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Cons
HubSpot
  • The biggest issue we have had with PieSync is the lack of detail within syncing. Sometimes when there is an issue with a Sync it is hard to determine what went wrong. Even though most of the time it's user error, it's hard to diagnose issues with the current PieSync set-up.
  • The pricing of PieSync is a little odd and I think should be based on something other than number of contacts you're syncing.
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Likelihood to Renew
HubSpot
The tool is very "set it and forget it" and reliable!
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Usability
HubSpot
I used it with a couple of systems that I was not expecting to be smooth sailing and it just worked without any issues.
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Support Rating
HubSpot
Every time that I've had a question, PieSync has been very responsive. It is a reliable company with a great team that is devoted to helping their customers. I've been their customer for 2 years and I've never looked back. Support is an important reason why PieSync is my go-to app for this job.
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Alternatives Considered
HubSpot
PieSync is much less confusing, and from what I remember, cheaper. But if you need a more robust solution to get more data from system to system, you will need to find something other than PieSync. Zapier can be confusing and complicated to setup. And as you get more and more into the weeds with Zapier, you start realizing that you need to upgrade from plan to plan as you add these more complicated steps.
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Return on Investment
HubSpot
  • PieSync saves our team countless hours of repetitive data input by syncing the data automatically.
  • PieSync has allowed us to use additional specialized marketing software and still be able to keep our contact data synced to our CRM.
  • ROI is positive as the cost has far outweighed the time savings of inputting data and reducing mistakes with client data.
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ScreenShots

HubSpot Operations Hub Screenshots

Screenshot of Currently available connections.Screenshot of PieSync dashboard viewScreenshot of Configure your sync between 2 apps (or more)