What users are saying about
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Top Rated
399 Ratings
33 Ratings
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Score 7.6 out of 100

Zapier

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Top Rated
399 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

PieSync, from HubSpot

Great to use if you have a few marketing systems that need to "talk" to each other and keep each other updated. Perfect for small agencies, companies, or freelancers. I wouldn't recommend using PieSync if you have MANY marketing systems that need to be synched. You'd be better off simplifying the resources you use, then putting PieSync in place
Christopher Page, MBA | TrustRadius Reviewer

Zapier

Zapier is perfect for simple integrations and setting up generally low-volume accounts that require very little configuration and maintenance. For a distributed structure where a client/outside party is responsible for billing, it’s easy to create an account, put them on a low-cost plan, configure a simple integration and teach them how to alter the setup. Its webhook-based setup is perfect for many simple use cases and there’s no reason to use a more complex or expensive solution.
However, if you have integrations that are increasingly complex (involve parsing, multiple non-linear steps, the integration of non-native APIs), significant in overall volume/data or require additional features (time delays for API limits), Zapier likely isn’t your best choice. Other integration platforms offer higher levels of customization and capability, though they’re typically significantly more complex and expensive.
Thomas (TC) Riley | TrustRadius Reviewer

Feature Rating Comparison

Cloud Data Integration

PieSync, from HubSpot
7.9
Zapier
8.4
Pre-built connectors
PieSync, from HubSpot
8.4
Zapier
9.1
Connector modification
PieSync, from HubSpot
7.5
Zapier
8.1
Support for real-time and batch integration
PieSync, from HubSpot
7.7
Zapier
7.6
Monitoring console
PieSync, from HubSpot
8.2
Zapier
8.8
Data quality services
PieSync, from HubSpot
Zapier
8.4
Data security features
PieSync, from HubSpot
Zapier
8.2

Pros

PieSync, from HubSpot

  • PieSync runs continually so there is little to no disruption and people always have access to the latest contact information for our clients and prospects.
  • PieSync runs efficiently in the background so there is little maintenance or attention that it needs, which is great.
  • PieSync does a great job of letting you decide how you want items to sync across platforms so you can customize to how your organization uses a particular software.
Patrick Breslin | TrustRadius Reviewer

Zapier

  • Ease of use - multiple people in the organization can set up and run Zaps per their specific use cases without much training.
  • Connectivity - Zapier is able to connect to multiple applications we use on a regular basis.
  • Functionality - Zapier provides embedded functionality within the app itself (email, data conversion), but also appropriate triggers and actions for apps it connects to.
  • Versatile - Zapier can execute complicated and simple tasks and thus has many use cases.
Omri Friedel - CPA, CA | TrustRadius Reviewer

Cons

PieSync, from HubSpot

  • The only area for improvement that I can think of is adding more systems to the list of supported applications. This is a one time exercise per application and new applications are being added all the time - but if you have an unsupported application it is annoying!
Thomas Olesen | TrustRadius Reviewer

Zapier

  • Price, mostly. I got a huge increase of the price.
  • Can be tricky to set up the first time if you are not familiarized with their tools
  • It can have bugs randomly, so you will need to re-do the flow to keep it up working, although is not frequent.
Joanna García | TrustRadius Reviewer

Likelihood to Renew

PieSync, from HubSpot

PieSync, from HubSpot 10.0
Based on 1 answer
The tool is very "set it and forget it" and reliable!
Tim Berman | TrustRadius Reviewer

Zapier

Zapier 10.0
Based on 1 answer
Zapier is now very much an integral part of our business and we could not operate without it!
Malessa Brisbane | TrustRadius Reviewer

Usability

PieSync, from HubSpot

PieSync, from HubSpot 10.0
Based on 3 answers
The interface is very simple and straightforward. No need to further understand. Everything works out of the box. Once set up and everything works. My setup took 5 minutes.
Vitali Kosyrau | TrustRadius Reviewer

Zapier

Zapier 9.3
Based on 5 answers
Zapier is very user-friendly. They walk you through each step of the zap-building process in an orderly and easy to understand way. Each step of the zap is tested before moving onto the next step. For simple zaps, you can have them up and running within minutes. For more complicated zaps, it may take some experimentation, but Zapier is there to help you troubleshoot.
Anonymous | TrustRadius Reviewer

Support Rating

PieSync, from HubSpot

PieSync, from HubSpot 8.5
Based on 13 answers
Every time that I've had a question, PieSync has been very responsive. It is a reliable company with a great team that is devoted to helping their customers. I've been their customer for 2 years and I've never looked back. Support is an important reason why PieSync is my go-to app for this job.
Ricardo Colon | TrustRadius Reviewer

Zapier

Zapier 9.2
Based on 11 answers
Before we purchased Zapier, I contacted support and asked them if Zapier could support my intended workflow (this is actually a selection on their support form - awesome). Within 2 hours, I was contacted by a support team member who seemed sure it would work, but granted me premium access for 2 weeks to try it out for myself. Sure enough, it did! Ever since then, support has replied rapidly to any problems I have experienced and answered my questions within a few sentences.
David Hoffman | TrustRadius Reviewer

Alternatives Considered

PieSync, from HubSpot

PieSync is much less confusing, and from what I remember, cheaper. But if you need a more robust solution to get more data from system to system, you will need to find something other than PieSync. Zapier can be confusing and complicated to setup. And as you get more and more into the weeds with Zapier, you start realizing that you need to upgrade from plan to plan as you add these more complicated steps.
Brad Meinen | TrustRadius Reviewer

Zapier

  • Zapier is a much more mature platform with much more software that you can integrate into and they add to their portfolio every month
  • Zapier has more functions for each software they connect
  • Zapier has their own services that are very useful
  • They have so many existing work flows that you can easily add
Omar Abdelrehim | TrustRadius Reviewer

Return on Investment

PieSync, from HubSpot

  • PieSync saves our team countless hours of repetitive data input by syncing the data automatically.
  • PieSync has allowed us to use additional specialized marketing software and still be able to keep our contact data synced to our CRM.
  • ROI is positive as the cost has far outweighed the time savings of inputting data and reducing mistakes with client data.
Gary Shouldis | TrustRadius Reviewer

Zapier

  • It saves us hours of time every week being able to connect services automatically.
  • It enables automations to happen that would not otherwise be possible at all.
  • It allows us to choose other software for specific purposes without the limitations of only the built-in connectivity.
James Crook ☛ Business Coach for Massage Therapists ☚ | TrustRadius Reviewer

Screenshots

Pricing Details

PieSync, from HubSpot

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PieSync, from HubSpot Editions & Modules

Additional Pricing Details

Zapier

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zapier Editions & Modules

Edition
Starter$24.991
Professional$61.251
Team$373.751
Company$748.751
  1. Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

PieSync, from HubSpot
8.0
Zapier
9.2

Likelihood to Renew

PieSync, from HubSpot
10.0
Zapier
10.0

Usability

PieSync, from HubSpot
10.0
Zapier
9.3

Support Rating

PieSync, from HubSpot
8.5
Zapier
9.2

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