What users are saying about
Top Rated
587 Ratings
37 Ratings
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Score 8.9 out of 100
Top Rated
587 Ratings
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Score 9.1 out of 100

Feature Set Ratings

    Cloud Data Integration

    HubSpot Operations Hub (PieSync)

    Feature Set Not Supported
    N/A
    8.2

    Zapier

    82%
    Zapier ranks higher in 6/6 features

    Pre-built connectors

    N/A
    0 Ratings
    9.0
    90%
    96 Ratings

    Connector modification

    N/A
    0 Ratings
    8.0
    80%
    84 Ratings

    Support for real-time and batch integration

    N/A
    0 Ratings
    7.6
    76%
    85 Ratings

    Data quality services

    N/A
    0 Ratings
    8.1
    81%
    65 Ratings

    Data security features

    N/A
    0 Ratings
    8.0
    80%
    64 Ratings

    Monitoring console

    N/A
    0 Ratings
    8.3
    83%
    74 Ratings

    Attribute Ratings

    • HubSpot Operations Hub (PieSync) is rated higher in 1 area: Likelihood to Recommend
    • Zapier is rated higher in 1 area: Support Rating
    • HubSpot Operations Hub (PieSync) and Zapier are tied in 2 areas: Likelihood to Renew, Usability

    Likelihood to Recommend

    9.5

    HubSpot Operations Hub (PieSync)

    95%
    26 Ratings
    9.4

    Zapier

    94%
    103 Ratings

    Likelihood to Renew

    10.0

    HubSpot Operations Hub (PieSync)

    100%
    1 Rating
    10.0

    Zapier

    100%
    1 Rating

    Usability

    10.0

    HubSpot Operations Hub (PieSync)

    100%
    3 Ratings
    10.0

    Zapier

    100%
    5 Ratings

    Support Rating

    8.5

    HubSpot Operations Hub (PieSync)

    85%
    13 Ratings
    9.2

    Zapier

    92%
    18 Ratings

    Likelihood to Recommend

    HubSpot

    In cases of brands that have been in the market for a long time but do not see any impact from new clients or consumers, HubSpot is ideal since it allows to keep the brand fresh in the mind of the audience. HubSpot additionally provides insight into what we're doing and allowed us to align the sales team with company goals. It also ensures that you receive updates from your computer. We can handle all programming requests that come into our team. One thing that HubSpot can improve on is not having a good centralized dashboard that allows for a full view of ALL data coming in. You can go to each piece, but not having them all attached to the board adds a bit of a challenge. It's not very complex to handle, but it would be easier to use if it had that feature.
    Read full review

    Zapier

    Zapier is perfect for simple integrations and setting up generally low-volume accounts that require very little configuration and maintenance. For a distributed structure where a client/outside party is responsible for billing, it’s easy to create an account, put them on a low-cost plan, configure a simple integration and teach them how to alter the setup. Its webhook-based setup is perfect for many simple use cases and there’s no reason to use a more complex or expensive solution.
    However, if you have integrations that are increasingly complex (involve parsing, multiple non-linear steps, the integration of non-native APIs), significant in overall volume/data or require additional features (time delays for API limits), Zapier likely isn’t your best choice. Other integration platforms offer higher levels of customization and capability, though they’re typically significantly more complex and expensive.
    Read full review

    Pros

    HubSpot

    • Easy to figure out. Once you login, it's incredibly easy to figure out what to do, thanks to their simple UIX.
    • Easy integrations with many partners. PieSync offers easy integrations with many partners. Integrating is as easy as clicking, filling in your login information and clicking again!
    • Allowing multiple integrations. I'm glad PieSync allows multiple integrations so you aren't limited with how you integrate your different systems with contact information. Very helpful!
    Read full review

    Zapier

    • Ease of use - multiple people in the organization can set up and run Zaps per their specific use cases without much training.
    • Connectivity - Zapier is able to connect to multiple applications we use on a regular basis.
    • Functionality - Zapier provides embedded functionality within the app itself (email, data conversion), but also appropriate triggers and actions for apps it connects to.
    • Versatile - Zapier can execute complicated and simple tasks and thus has many use cases.
    Read full review

    Cons

    HubSpot

    • The biggest issue we have had with PieSync is the lack of detail within syncing. Sometimes when there is an issue with a Sync it is hard to determine what went wrong. Even though most of the time it's user error, it's hard to diagnose issues with the current PieSync set-up.
    • The pricing of PieSync is a little odd and I think should be based on something other than number of contacts you're syncing.
    Read full review

    Zapier

    • Being able to turn off one leg of a Zap without having to delete it or turn the whole Zap off
    • Not all fields populate when using certain aspects of Salesforce, but that could be an SF issue
    • Communication when support is actually needed basically doesn't happen
    Read full review

    Pricing Details

    HubSpot Operations Hub (PieSync)

    Starting Price

    $45 per month

    Editions & Modules

    HubSpot Operations Hub (PieSync) editions and modules pricing
    EditionModules
    Starter$451
    Professional$7202
    Enterprise$20003

    Footnotes

    1. per month
    2. per month
    3. per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Zapier

    Starting Price

    $24.99 per month

    Editions & Modules

    Zapier editions and modules pricing
    EditionModules
    Starter$24.991
    Professional$61.252
    Team$373.753
    Company$748.754

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    HubSpot

    The tool is very "set it and forget it" and reliable!
    Read full review

    Zapier

    Zapier is now very much an integral part of our business and we could not operate without it!
    Read full review

    Usability

    HubSpot

    I used it with a couple of systems that I was not expecting to be smooth sailing and it just worked without any issues.
    Read full review

    Zapier

    Zapier is very user-friendly. They walk you through each step of the zap-building process in an orderly and easy to understand way. Each step of the zap is tested before moving onto the next step. For simple zaps, you can have them up and running within minutes. For more complicated zaps, it may take some experimentation, but Zapier is there to help you troubleshoot.
    Read full review

    Support Rating

    HubSpot

    Every time that I've had a question, PieSync has been very responsive. It is a reliable company with a great team that is devoted to helping their customers. I've been their customer for 2 years and I've never looked back. Support is an important reason why PieSync is my go-to app for this job.
    Read full review

    Zapier

    Before we purchased Zapier, I contacted support and asked them if Zapier could support my intended workflow (this is actually a selection on their support form - awesome). Within 2 hours, I was contacted by a support team member who seemed sure it would work, but granted me premium access for 2 weeks to try it out for myself. Sure enough, it did! Ever since then, support has replied rapidly to any problems I have experienced and answered my questions within a few sentences.
    Read full review

    Alternatives Considered

    HubSpot

    PieSync is much less confusing, and from what I remember, cheaper. But if you need a more robust solution to get more data from system to system, you will need to find something other than PieSync. Zapier can be confusing and complicated to setup. And as you get more and more into the weeds with Zapier, you start realizing that you need to upgrade from plan to plan as you add these more complicated steps.
    Read full review

    Zapier

    • Zapier is a much more mature platform with much more software that you can integrate into and they add to their portfolio every month
    • Zapier has more functions for each software they connect
    • Zapier has their own services that are very useful
    • They have so many existing work flows that you can easily add
    Read full review

    Return on Investment

    HubSpot

    • PieSync saves our team countless hours of repetitive data input by syncing the data automatically.
    • PieSync has allowed us to use additional specialized marketing software and still be able to keep our contact data synced to our CRM.
    • ROI is positive as the cost has far outweighed the time savings of inputting data and reducing mistakes with client data.
    Read full review

    Zapier

    • It saves us hours of time every week being able to connect services automatically.
    • It enables automations to happen that would not otherwise be possible at all.
    • It allows us to choose other software for specific purposes without the limitations of only the built-in connectivity.
    Read full review

    Screenshots

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