HubSpot Sales Hub

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HubSpot Sales Hub
Score 8.6 out of 10
N/A
HubSpot Sales Hub is designed to eliminate friction by bringing tools and data together on one platform. The solution boasts email tracking and templates, and call tracking & recording.N/A
Pricing
HubSpot Sales Hub
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
HubSpot Sales Hub
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
HubSpot Sales Hub
Considered Both Products
HubSpot Sales Hub
Chose HubSpot Sales Hub
To be honest, there are great features in all of these competitors but they aren't quite as user-friendly or robust compared to Hubspot.

Hubspot's Sales hub was able to add more features to it's platform while remaining very user-friendly and easy to use. I found myself getting …
Chose HubSpot Sales Hub
We started using SalesHub and Engage at the same time - to date my team has only ran 1 sequence out of Engage because the efficiencies in SalesHub are so much greater!
Chose HubSpot Sales Hub
HubSpot Sales Hub lets us access companies, contacts, leads, and opportunities. It is user-friendly and sends push notifications when someone opens or clicks on our emails. We can track customer communications,
Chose HubSpot Sales Hub
I like HS better due to less complications and noise about infinite use case scenarios.
Chose HubSpot Sales Hub
I did not select HubSpot. This is the software chosen by my executive team. It is running fine and there aren't too many issues within the software. I'd love to have a better interface to read call histories and more transparent/automated connections between deals, calls and …
Chose HubSpot Sales Hub
I have used the listed products above for my day to day in other jobs that were not sales but I did constantly struggle with these tools (at least initially), the learning curve on HubSpot is not steep and it can still be very powerful in terms of customization. I always tell …
Chose HubSpot Sales Hub
HubSpot is more user friendly for tech-aversive team members
Chose HubSpot Sales Hub
The main things that I like about HubSpot Sales Hub compared to Zoho are the ability to organize the tasks that I have for the day, and the ability to create sequences. When I used Zoho for 1 year, I wasn't able to find those capabilities. The organized tasks and sequences was …
Chose HubSpot Sales Hub
I have previous experience using Close. The email sequences did not include options for adding tasks such as 'call' or LI outreach, thus, the workflow wasn't as organized. Close did have better smart views or options for grouping clients. The number of leads I was working with …
Chose HubSpot Sales Hub
The HubSpot Sales Hub is way more sales and growth-oriented than previous CRMs I've dealt with in the past just by browsing through the features you have along with how they are laid out throughout the CRM, you can tell it will help you get the desired growth and manage it …
Chose HubSpot Sales Hub
I didn't choose, the company wanted me to work on this software. Easy to learn, that's what I like about it.
Chose HubSpot Sales Hub
HubSpot Sales Hub is easier to get to the data that is important. It also has easy-to-see graphics, to sum up your day as far as "did you reach your daily goal."
Chose HubSpot Sales Hub
Great user experience, easy-to-manage customizations, all the other great reasons previously stated, AND most of all, the helpful, friendly sales and support team that we have worked with over the years. Their front-line support is so very good. And the sales process/sales …
Chose HubSpot Sales Hub
HubSpot Sales Hub has a better UI and broader functionality ClientTether has texting integration which is awesome but is too specialized for the entire business to use.
Chose HubSpot Sales Hub
HubSpot Sales Hub is much easier to use than other solutions, but it is also the most comprehensive CRM I have used to date.
Chose HubSpot Sales Hub
Way easier to use, more features, email sequencing and meeting booking, much more built for the seller and to help progress the deal
Chose HubSpot Sales Hub
HubSpot Sales Hub helps our team keep track of all of our partners and customers in one place so we can market effectively and personally. Their blogs and "HubSpot academy" make it easy to
Chose HubSpot Sales Hub
They are both very similar and, honestly, the top two of their respected offerings. I would feel comfortable recommending either with the slight edge to HubSpot Sales Hub. The biggest reason why, and what matters so much to people, is the service. I’ve always experienced great …
Chose HubSpot Sales Hub
Better than most. Easier to use!! Recommended to help any business!!
Chose HubSpot Sales Hub
HubSpot Sales Hub is really great for a smaller company with a low amount of sales reps and marketing employees. Salesforce.com is better at organizing data for each user.
Chose HubSpot Sales Hub
We considered Bitrix24 but it worked quite slowly and required too many settings to be able to work properly. In the end, we figured that something easier to set up would be the right choice and that’s when we found HubSpot Sales Hub and it worked perfectly for us as a team.
Chose HubSpot Sales Hub
Mostly my experience was with Buildertrend. It's a great platform for jobs in construction. It does everything we need and we will likely stick with it forever. BUT... We did not feel that it has anything compared to Hubspot in terms of Sales and Marketing Tools. Buildertrend
Chose HubSpot Sales Hub
HubSpot is easier and less expensive, both in use and especially that we manage it entirely in-house. HubSpot modules allow most of our organization to use it as a corporate-wide platform. The other products have more sales-specific and less company-wide benefits, except for Sal…
Chose HubSpot Sales Hub
HubSpot is much much better than Pipedrive. I would never recommend Pipedrive. I'd say HubSpot ranks competitively against Salesforce. If you're budget is a bit smaller, than HubSpot is certainly a very good option compared to Salesforce which is pretty expensive. And HubSpot …
Top Pros
Top Cons
Best Alternatives
HubSpot Sales Hub
Small Businesses
Mailtrack
Mailtrack
Score 8.4 out of 10
Medium-sized Companies
Mailtrack
Mailtrack
Score 8.4 out of 10
Enterprises
Groove, a Clari company
Groove, a Clari company
Score 8.7 out of 10
All AlternativesView all alternatives
User Ratings
HubSpot Sales Hub
Likelihood to Recommend
9.1
(122 ratings)
Likelihood to Renew
10.0
(6 ratings)
Usability
8.8
(5 ratings)
Support Rating
8.3
(5 ratings)
Implementation Rating
9.1
(1 ratings)
User Testimonials
HubSpot Sales Hub
Likelihood to Recommend
HubSpot
Sales hub is an excellent tool for a sales professional, probably even the best tool available in the industry without a doubt. However it could be much less convenient for outside sales reps that need to consistently meet people in person, it has some features to cater to these reps but they aren't as robust as the ones designed for inside sales reps.
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Pros
HubSpot
  • The task feature of HubSpot has been super helpful for me to organize what activities I am focusing on throughout the day. Instead of having a generalized list of the activities that need to take place today, I can organize that list by calls, emails, to-do's, linked-in, etc. That way I can take an hour of my time and focus on only doing phone calls, only doing emails, etc. It has helped me increase my productivity by making 20 phone calls a day to 100 phone calls throughout the day.
  • Hubspot Sequences are also super helpful in order to plug and play contacts that need similar solutions. The automatic email feature allows me to not have to spend time sending a simple email template. Instead, it automatically sends that email out at the time that THEY would most likely respond.
  • This gives me more time to focus on the tasks that I can't automate, allowing me to be way more productive. I can also customize my sequences to automate when I am reaching out, and what activity I am doing.
  • Sequences give me the ability to create a highly customized approach, with the scalability of a plug and play format.
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Cons
HubSpot
  • I find the interface to be a bit unorganized and sometimes the information added about projects looks clogged which sometimes makes it difficult to access specific information.
  • Sometimes we have to deal with different currencies because we have clients all over the world but the exchange rate tool is not always accurate, causing us to slow down our work.
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Likelihood to Renew
HubSpot
Ease of use, ease of customizability, and ease of 3rd-party integration, especially to LinkedIn Navigator, all play a vital role in our increasing reliance of HubSpot Sales for our growing sales team. Also taking into account the great training and support for HubSpot Sales available from HubSpot, including HubSpot Academy.
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Usability
HubSpot
Since we launched HubSpot Sales Hub into our organisation's tech stack, we've experienced a smooth transition and implementation process for those using this solution. The ease of use and the interface experience is amazing and that was a main priority for us in the purchasing phase. So far, we've been nothing but very happy with the support, implementation, and ongoing development of our sales team adapting to the solution. Highly recommend it for usability and functionality!
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Support Rating
HubSpot
Oh my goodness HubSpot Support is just amazing. I submitted a question/issue to them yesterday and by this morning I had this response:
"Hi Stephanie, I hope this finds you well and thanks so much for your patience while I was working to update the extension with my team. We were actually able to push through an update yesterday afternoon which set the default lifecycle stage to lead in the sidebar. If you take a look now, that should be in place. If it has not updated yet, I would recommend uninstalling and re-installing the sales extension so an updated version and be pushed through. Again, I want to say that I sincerely appreciate that you took the time to reach out to us and help us iron this out. HubSpot really values constructive feedback with real use-case backing to help push it along. So, thank you!"
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Implementation Rating
HubSpot
It was not only SUPER easy to implement, we had some amazing support from HubSpot. They scheduled a call to go over each individual tool with our team and provided guidance and best practices plus answered any questions are new users had. It was wonderful and really helped them get started confidently
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Alternatives Considered
HubSpot
HubSpot Sales Hub helps our team keep track of all of our
partners and customers in one place so we can market effectively and
personally. Their blogs and "HubSpot academy" make it easy to
learn/onboard. People care most about the service, which is the biggest reason
why—such a fan of the pre-made templates, flexibility, and ease of use. The
user interface and integration with other platforms are excellent for our
business. In comparison to its rivals, it would rank at the top so far.
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Return on Investment
HubSpot
  • Lead Response Time:
  • Prior to Hubspot, this was maybe 24 hours as an average. Now it is MINUTES. We immediately get back to clients and if we aren't able to then we will connect using email automation and sequences without lifting a finger. It's great!
  • Company Growth in difficult times:
  • Despite COVID causing issues on Residential Construction in Washington, we have continued to grow as a business, and part of that is thanks to our amazing Sales team, and part of that credit goings to Hubspot directly. If we didn't have Hubspot we would have shrunk or stayed the same as a company. Hubspot made sure we grew.
  • ROI [return on investment]
  • It's a hard thing to measure but our company has increased its revenue by more than 20% compared to last year. And that is saying a lot for our industry especially with COVID's impact on Residential Construction. I
  • can't measure it precisely but I know beyond any shadow of a doubt that HUBSPOT helped make this possible because our Sales and Marketing Teams are sharper and more capable than they have ever been thanks to this wonderful CRM.
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