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Top Rated
439 Ratings
159 Ratings

HubSpot Sales Hub

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Top Rated
439 Ratings
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Score 8.6 out of 100
159 Ratings
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Score 8.3 out of 100

Feature Set Ratings

    CPQ

    HubSpot Sales Hub

    Feature Set Not Supported
    N/A
    8.5

    Salesforce CPQ

    85%
    Salesforce CPQ ranks higher in 11/11 features

    Quote sharing/sending

    N/A
    0 Ratings
    8.3
    83%
    30 Ratings

    Product configuration

    N/A
    0 Ratings
    8.1
    81%
    31 Ratings

    Configuration options

    N/A
    0 Ratings
    8.4
    84%
    29 Ratings

    Pricing rules

    N/A
    0 Ratings
    8.7
    87%
    28 Ratings

    Price adjustment

    N/A
    0 Ratings
    9.1
    91%
    30 Ratings

    Purchase history and open contracts

    N/A
    0 Ratings
    8.3
    83%
    23 Ratings

    Guided selling/Sales portal

    N/A
    0 Ratings
    7.8
    78%
    19 Ratings

    CPQ reporting & analytics

    N/A
    0 Ratings
    8.4
    84%
    23 Ratings

    CPQ-CRM integration

    N/A
    0 Ratings
    9.1
    91%
    28 Ratings

    Attachments to quotes

    N/A
    0 Ratings
    8.5
    85%
    30 Ratings

    Order capturing

    N/A
    0 Ratings
    8.6
    86%
    13 Ratings

    Attribute Ratings

    • HubSpot Sales Hub is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating

    Likelihood to Recommend

    8.9

    HubSpot Sales Hub

    89%
    119 Ratings
    8.8

    Salesforce CPQ

    88%
    40 Ratings

    Likelihood to Renew

    10.0

    HubSpot Sales Hub

    100%
    6 Ratings
    9.1

    Salesforce CPQ

    91%
    1 Rating

    Usability

    8.8

    HubSpot Sales Hub

    88%
    5 Ratings
    8.6

    Salesforce CPQ

    86%
    3 Ratings

    Availability

    HubSpot Sales Hub

    N/A
    0 Ratings
    9.1

    Salesforce CPQ

    91%
    2 Ratings

    Performance

    HubSpot Sales Hub

    N/A
    0 Ratings
    8.2

    Salesforce CPQ

    82%
    2 Ratings

    Support Rating

    8.3

    HubSpot Sales Hub

    83%
    6 Ratings
    7.9

    Salesforce CPQ

    79%
    24 Ratings

    Implementation Rating

    9.1

    HubSpot Sales Hub

    91%
    2 Ratings

    Salesforce CPQ

    N/A
    0 Ratings

    Product Scalability

    HubSpot Sales Hub

    N/A
    0 Ratings
    8.2

    Salesforce CPQ

    82%
    1 Rating

    Likelihood to Recommend

    HubSpot

    HubSpot Sales Hub is perfect for my role in the software world. Any SaaS company should use HubSpot Sales Hub to keep track of their deals and accounts. I don't have much experience working in other industries with HubSpot Sales Hub, but I'm sure that there are some use cases where smaller companies that don't need as many tech integrations would find HubSpot Sales Hub as over kill.
    Read full review

    Salesforce

    What I like best is the ease of use to be able to track all opportunities and quotes in my daily sales tracker I also like the fact that you can reorganize the view for your opportunities. For instance, it is very similar to a spreadsheet where you can filter them by date, dollar amount, name, and several other ways. I found this to be less appropriate when we have to do multiple roles while assigning one task to multiple users. Column resizing within the Quote Line Editor is not supported in the Salesforce mobile app.
    Read full review

    Pros

    HubSpot

    • The sales funnel makes it easy to predict and track how sales development is going.
    • It enables us to run all our businesses as a single unified solution using a single system from the ground up.
    • It's the catalyst for our digital transformation and works well with HubSpot and other marketing systems.
    Read full review

    Salesforce

    • Salesforce CPQ easily maps to standard and custom fields within the opportunity in SFDC, allowing you to avoid time spent duplicating effort or copying and pasting deal criteria.
    • Salesforce CPQ connects directly to pre-determined price book, making it very easy to provide a proposal based on standard cost and/or add discounts to standard cost and reflect those reductions on the order form as appropriate.
    • Salesforce CPQ provides the ability for administrators to configure workflows for approval based on certain discount %'s on the standard cost, offering a quick and easy way to route automatically through the organization for approval.
    Read full review

    Cons

    HubSpot

    • I find the interface to be a bit unorganized and sometimes the information added about projects looks clogged which sometimes makes it difficult to access specific information.
    • Sometimes we have to deal with different currencies because we have clients all over the world but the exchange rate tool is not always accurate, causing us to slow down our work.
    Read full review

    Salesforce

    • More complex product and configuration rules seem overly complex. If any math is required in a rule, even simple quantity rules can very complicated.
    • Quote templates while easy to customize are very simple in their layout. We'd like to be able to have more dynamic and visually appealing quote templates.
    • Guided selling is lacking in very basic ways. You can't create questions with dependencies for "if this, then that" or an intuitive questionnaire or guided selling wizard.
    Read full review

    Pricing Details

    HubSpot Sales Hub

    Starting Price

    Editions & Modules

    HubSpot Sales Hub editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Salesforce CPQ

      Starting Price

      $30 Per User per Month

      Editions & Modules

      Salesforce CPQ editions and modules pricing
      EditionModules
      Basic$301
      Professional$502
      Enterprise$753

      Footnotes

      1. Per User per Month
      2. Per User per Month
      3. Per User per Month

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      Likelihood to Renew

      HubSpot

      Ease of use, ease of customizability, and ease of 3rd-party integration, especially to LinkedIn Navigator, all play a vital role in our increasing reliance of HubSpot Sales for our growing sales team. Also taking into account the great training and support for HubSpot Sales available from HubSpot, including HubSpot Academy.
      Read full review

      Salesforce

      The company is very easy to work with and is growing by leaps and bounds. We do not anticipate switching vendors anytime in the near future
      Read full review

      Usability

      HubSpot

      Since we launched HubSpot Sales Hub into our organisation's tech stack, we've experienced a smooth transition and implementation process for those using this solution. The ease of use and the interface experience is amazing and that was a main priority for us in the purchasing phase. So far, we've been nothing but very happy with the support, implementation, and ongoing development of our sales team adapting to the solution. Highly recommend it for usability and functionality!
      Read full review

      Salesforce

      After the initial set up, end users who are not the most tech savy are generally finding it easy to navigate
      Read full review

      Support Rating

      HubSpot

      Oh my goodness HubSpot Support is just amazing. I submitted a question/issue to them yesterday and by this morning I had this response:
      "Hi Stephanie, I hope this finds you well and thanks so much for your patience while I was working to update the extension with my team. We were actually able to push through an update yesterday afternoon which set the default lifecycle stage to lead in the sidebar. If you take a look now, that should be in place. If it has not updated yet, I would recommend uninstalling and re-installing the sales extension so an updated version and be pushed through. Again, I want to say that I sincerely appreciate that you took the time to reach out to us and help us iron this out. HubSpot really values constructive feedback with real use-case backing to help push it along. So, thank you!"
      Read full review

      Salesforce

      There have been some issues with multi-year pricing of certain products and services which we have been assured will be resolved but I guess are still underway, the support team apart from this has not been needed much and in the rare scenarios, it has been needed the resolutions of conflicts has been prompt and quick, so the overall support would have my high regards for being so helpful and customer-oriented so as to assure good performance of their toolset and customer satisfaction.
      Read full review

      Implementation Rating

      HubSpot

      It was not only SUPER easy to implement, we had some amazing support from HubSpot. They scheduled a call to go over each individual tool with our team and provided guidance and best practices plus answered any questions are new users had. It was wonderful and really helped them get started confidently
      Read full review

      Salesforce

      No answers on this topic

      Alternatives Considered

      HubSpot

      Mostly my experience was with Buildertrend. It's a great platform for jobs in construction. It does everything we need and we will likely stick with it forever. BUT... We did not feel that it has anything compared to Hubspot in terms of Sales and Marketing Tools. Buildertrend is fantastic for official, contracted, construction jobs that are being completed but not so much for the massive pool of thousands of leads coming and going. It just would never keep up with Hubspot Sales Hub or Marketing Hub.
      Read full review

      Salesforce

      There is no comparison to a fully functional instance of CPQ. Nothing comes close due to the amount of customization and ease of use that CPQ offers once it's fully built out. Other solutions may be easier to build or administer, but for the users and business needs, CPQ is the best solution possible.
      Read full review

      Return on Investment

      HubSpot

      • Positively it allows us to keep track of all our clients so that we don't miss anything and lose a potential client. So we can handle more clients at the same time.
      • Our old CRM allowed us to automatize a lot of email follow ups, with HubSpot the functionality is there you just have to pay more to have it.
      • Everything is more organized and following our process through HubSpot we have been able to close more deals than in years before.
      Read full review

      Salesforce

      • The use of Steelbrick has created significant positive productivity for Mitsubish Electric sales. An online price book and quote input function, along with the ability to clone a quote to efficiently start a new quote has improved sales process and inventory planning. This elevated our sales teams from monthly spreadsheet submissions to real time opportunity and inventory planning.
      • Use of SteelBrick also improved customer service. When a customer places an order today, the sales order processing team has ready access to approved proposals and pricing, instead of looking for the appropriate spreadsheet file containing a customer proposal.
      Read full review

      Screenshots

      Add comparison