HubSpot Service Hub vs. Microsoft Parature (Discontinued)
HubSpot Service Hub vs. Microsoft Parature (Discontinued)
Product | Rating | Most Used By | Product Summary | Starting Price |
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HubSpot Service Hub | N/A | HubSpot Service Hub aims to bring customer service data and channels together in one place, and helps scale support through automation and self-service. According to the vendor, Service Hub provides more time for proactive service that delights, retains, and grows your customer base. | $50 per month | |
Microsoft Parature (Discontinued) | N/A | Parature was a self-service customer support platform providing a self-service knowledge base to connect with customers across multiple channels, including email, the web, chat or social media. The company was acquired by Microsoft in January 2014 and reached EOL in 2017. Former users are encouraged to migrate to Microsoft Dynamics 365 Customer Service. | N/A |
HubSpot Service Hub | Microsoft Parature (Discontinued) | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
HubSpot Service Hub | Microsoft Parature (Discontinued) | |
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Top Pros |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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HubSpot Service Hub | Microsoft Parature (Discontinued) | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
HubSpot Service Hub | Microsoft Parature (Discontinued) | |
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Likelihood to Recommend | 8.6 (12 ratings) | 6.7 (10 ratings) |
Likelihood to Renew | - (0 ratings) | 6.1 (10 ratings) |
Usability | - (0 ratings) | 2.0 (2 ratings) |
Availability | - (0 ratings) | 7.5 (2 ratings) |
Support Rating | - (0 ratings) | 1.0 (1 ratings) |
HubSpot Service Hub | Microsoft Parature (Discontinued) | |
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Likelihood to Recommend | HubSpot | Microsoft |
Pros | HubSpot | Microsoft |
Cons | HubSpot | Microsoft |
Likelihood to Renew | HubSpot No answers on this topic | Microsoft |
Usability | HubSpot No answers on this topic | Microsoft |
Reliability and Availability | HubSpot No answers on this topic | Microsoft |
Support Rating | HubSpot No answers on this topic | Microsoft |
Alternatives Considered | HubSpot | Microsoft |
Return on Investment | HubSpot | Microsoft |
ScreenShots | HubSpot Service Hub Screenshots |