Brand Embassy (discontinued) vs. HubSpot Service Hub
Brand Embassy (discontinued) vs. HubSpot Service Hub
Product | Rating | Most Used By | Product Summary | Starting Price |
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Brand Embassy (discontinued) | N/A | Brand Embassy is now part of NICE inContact CXone (acquired May 2019). Brand Embassy is social customer service software designed to help companies with high volume social customer service prioritize and automate the customer experience. Incoming requests and mentions from social media, blogs and website forms are unified in one dashboard and routed to the most relevant customer service agent. Customers… | $39 per month | |
HubSpot Service Hub | N/A | HubSpot Service Hub aims to bring customer service data and channels together in one place, and helps scale support through automation and self-service. According to the vendor, Service Hub provides more time for proactive service that delights, retains, and grows your customer base. | $50 per month |
Brand Embassy (discontinued) | HubSpot Service Hub | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Brand Embassy (discontinued) | HubSpot Service Hub | |
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Top Pros |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Brand Embassy (discontinued) | HubSpot Service Hub | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Brand Embassy (discontinued) | HubSpot Service Hub | |
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Likelihood to Recommend | 2.0 (12 ratings) | 8.6 (12 ratings) |
Likelihood to Renew | 7.7 (5 ratings) | - (0 ratings) |
Usability | 1.0 (1 ratings) | - (0 ratings) |
Availability | 8.2 (1 ratings) | - (0 ratings) |
Support Rating | 3.0 (4 ratings) | - (0 ratings) |
Brand Embassy (discontinued) | HubSpot Service Hub | |
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Likelihood to Recommend | Discontinued Products | HubSpot |
Pros | Discontinued Products | HubSpot |
Cons | Discontinued Products | HubSpot |
Likelihood to Renew | Discontinued Products | HubSpot No answers on this topic |
Usability | Discontinued Products | HubSpot No answers on this topic |
Support Rating | Discontinued Products | HubSpot No answers on this topic |
Alternatives Considered | Discontinued Products | HubSpot |
Return on Investment | Discontinued Products | HubSpot |
ScreenShots | Brand Embassy (discontinued) Screenshots | HubSpot Service Hub Screenshots |