HubSpot Service Hub vs. Vision Helpdesk
HubSpot Service Hub vs. Vision Helpdesk
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
HubSpot Service Hub | N/A | HubSpot Service Hub aims to bring customer service data and channels together in one place, and helps scale support through automation and self-service. According to the vendor, Service Hub provides more time for proactive service that delights, retains, and grows your customer base. | $50 per month | |
Vision Helpdesk | Small Businesses (1-50 employees) | Vision Helpdesk, which started in 2005 as a simple help desk software has evolved into three customer service and IT support management tools. Help Desk Software - A multi-channel help desk software that allows users to manage customer communication across various channels like email, web portals, chat, phone, and API. Satellite Help Desk Software - A multi-company/brand/product help desk software that allows users to manage support for multiple companies in place.… | $8 per month |
HubSpot Service Hub | Vision Helpdesk | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
|
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
HubSpot Service Hub | Vision Helpdesk | |
---|---|---|
Top Pros |
| |
Top Cons |
|
|
HubSpot Service Hub | Vision Helpdesk | |||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Incident and problem management |
| |||||||||||||||||||||
Self Help Community |
| |||||||||||||||||||||
Multi-Channel Help |
|
HubSpot Service Hub | Vision Helpdesk | |
---|---|---|
Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
HubSpot Service Hub | Vision Helpdesk | |
---|---|---|
Likelihood to Recommend | 8.6 (12 ratings) | 5.0 (4 ratings) |
Likelihood to Renew | - (0 ratings) | 9.1 (1 ratings) |
Usability | - (0 ratings) | 8.2 (1 ratings) |
Support Rating | - (0 ratings) | 6.0 (2 ratings) |
Implementation Rating | - (0 ratings) | 9.1 (1 ratings) |
HubSpot Service Hub | Vision Helpdesk | |
---|---|---|
Likelihood to Recommend | HubSpot | Vision Helpdesk |
Pros | HubSpot | Vision Helpdesk |
Cons | HubSpot | Vision Helpdesk |
Likelihood to Renew | HubSpot No answers on this topic | Vision Helpdesk |
Usability | HubSpot No answers on this topic | Vision Helpdesk |
Support Rating | HubSpot No answers on this topic | Vision Helpdesk |
Alternatives Considered | HubSpot | Vision Helpdesk |
Return on Investment | HubSpot | Vision Helpdesk |
ScreenShots | HubSpot Service Hub Screenshots | Vision Helpdesk Screenshots |