Ideagen Huddle vs. Nuclino

If you are sharing private information like contracts for designs and designs that aren't meant to be shared only with one client, the platform is very secure

Incentivized

Nuclino is suitable for just about any company. It is intuitive and helps keep any company organized.

Incentivized

• Huddle allows users to use the native document file types. For example, Word files are still in a Word, not a "Huddle" file version.
• Huddle workspaces are invitation-only. If someone should not be in the workspace, they will not be invited and provided access to the documents. Or, they can be removed from the workspace if needed.
• Communication about documents is located with the documents in a discussion thread under the document preview. Thus, email inbox clutter can be limited.

Incentivized

• Workspaces are helpful to segment information.
• Being able to download files directly from Nuclino is useful.
• Having the ability to link to external docs is useful.

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• More pricing options would have been nicer.

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• No real offline use is possible.
• For small teams it's ok, but pricing is too high if lots of employees need to work with it.

Incentivized

I love Nuclino's usability. The layout is clean, simple, easy to follow, and bright. I like that there is a read-only account option so that less-tech savvy people can still use it and they won't need to worry about deleting key information from the database. Similarly, I like the features that allow multiple contributors to have the same features to edit.

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The Nuclino knowledge base is good. Most answers to your questions can be found there. I didn't need to contact support at all.

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Sharepoint is very flexible, but very clunky and slow when all one needs is a quick document management solution. M-Files is a great, rich document management system, but until recently focussed less on the collaboration piece.

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Nuclino is the clear winner when it comes to ease of use for both the administrator and user. Less setup time and less "training" time. The streamlined interface is quick and intuitive to learn and is not cluttered as compared to Confluence. Every tool you need to use to create a page or administer the workspace is available immediately on screen or by right-clicking. In contrast, Confluence buries many tools in administrative interfaces and only allows use of some features once you make several clicks to include a "macro" or "plug-in". We use both tools and I get complaints constantly from my team about how complicated Confluence can get just to author a quick page.

Incentivized

• This has made it a lot easier for remote workers to access important documents without needing to use the VPN at home (which does not always work).
• It clearly shows who updated the last document and when so it is clear who you need to ask if you have questions or something.
• We have used it in client settings, so this saves money as we do not need to request a separate client laptop or VPN token.

Incentivized

• Having a central documentation allowed users to find data more quickly, which resulted in 50% less "question" type bugs that would appear in our queue.
• Collaborating documentation before development resulted in less bugs; this is part process but the ease of sharing and making related documentation easy to access encouraged users into adapting the process.
• Increased use in documentation allows support response time to be higher for triage since supporting documentation is ready to go.

Incentivized