Likelihood to Recommend If you are sharing private information like contracts for designs and designs that aren't meant to be shared only with one client, the platform is very secure
Read full review HighQ Collaborate is well suited to situations where a law firm maintains numerous documents for a client and the client needs access to them on a regular basis. For example, we may store the client's minute book (which is relatively common for a large corporate law firm to do), but the client may need access to documents in that minute book on a regular basis. Likewise, we have an internal system at the firm for hosting digital versions of closing books, however, many clients would not have a similar system because they would only receive closing books irregularly. USBs get lost and the client might not want to put the closing book on the main server where anyone can access it. By putting the closing book on the extranet site, the individuals in the client's organization who should be able to access the closing book can do so.
Read full review Pros Huddle allows users to use the native document file types. For example, Word files are still in a Word, not a "Huddle" file version. Huddle workspaces are invitation-only. If someone should not be in the workspace, they will not be invited and provided access to the documents. Or, they can be removed from the workspace if needed. Communication about documents is located with the documents in a discussion thread under the document preview. Thus, email inbox clutter can be limited. Read full review Document sharing. This product makes it easy to upload, review and organize documents related to a particular project or matter. Permissions. Collaborate allows very granular permissions to be assigned for shared documents and administrative activities such as workflows. Reliability. The product is cloud-based and rarely, if ever, unavailable. Read full review Cons More pricing options would have been nicer. Read full review It is just not that exciting. We host documents on there for clients but the extranet sites have ultimately turned out to not be a product that our clients are clamoring for or that we are regularly pushing. Read full review Support Rating The interface is easy to use and overall the software seems pretty robust (I haven't had any crashes yet), so I haven't had to use the support very often. Likewise, I don't think I've ever had a client e-mail me with questions or issues - the software is pretty idiot-proof.
Read full review Alternatives Considered Sharepoint is very flexible, but very clunky and slow when all one needs is a quick document management solution.
M-Files is a great, rich document management system, but until recently focussed less on the collaboration piece.
Read full review I feel that HighQ does not really have any real competition in this space because it simply accomplishes its goals far better than the competition at lower cost, while requiring less training and administration.
Read full review Return on Investment This has made it a lot easier for remote workers to access important documents without needing to use the VPN at home (which does not always work). It clearly shows who updated the last document and when so it is clear who you need to ask if you have questions or something. We have used it in client settings, so this saves money as we do not need to request a separate client laptop or VPN token. Read full review Permits fairly simple administration by a single person for hundreds of Extranets One shop stopping for reliable, secure document sharing and signing with external parties Simple enough to use that internal and external users do not need training to take advantage of the product. Read full review ScreenShots Ideagen Huddle Screenshots