Alfresco vs. Microsoft 365 Business Premium

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Alfresco
Score 9.1 out of 10
N/A
The Alfresco platform, from Hyland, delivers comprehensive cloud-native content services. It is used to intelligently activate processes and content to accelerate the flow of business.N/A
Microsoft 365 Business Premium
Score 8.9 out of 10
N/A
An integrated solution, designed for small or medium-sized businesses, bringing together the productivity of Microsoft Office with advanced security capabilities to help safeguard data from external threats and help protect against data leaks. With Microsoft 365 Business Premium, users can empower employees to be productive anywhere on any device. Get more done with AI built into the Office apps. Work better together with a hub for teamwork bringing your tools and people together in one place.…N/A
Pricing
AlfrescoMicrosoft 365 Business Premium
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AlfrescoMicrosoft 365 Business Premium
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AlfrescoMicrosoft 365 Business Premium
Considered Both Products
Alfresco
Chose Alfresco
All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in …
Microsoft 365 Business Premium

No answer on this topic

Features
AlfrescoMicrosoft 365 Business Premium
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Alfresco
8.2
7 Ratings
2% above category average
Microsoft 365 Business Premium
-
Ratings
Content capture & imaging9.05 Ratings00 Ratings
File sync, storage & archiving9.06 Ratings00 Ratings
Document management9.07 Ratings00 Ratings
Records management8.06 Ratings00 Ratings
Content search & retrieval10.07 Ratings00 Ratings
Enterprise content collaboration7.07 Ratings00 Ratings
Content publishing & creation7.05 Ratings00 Ratings
Security, risk management & information governance9.06 Ratings00 Ratings
Contract lifecycle management8.95 Ratings00 Ratings
Automated workflows8.04 Ratings00 Ratings
Artificial intelligence6.03 Ratings00 Ratings
Mobile support7.04 Ratings00 Ratings
Integration8.04 Ratings00 Ratings
Best Alternatives
AlfrescoMicrosoft 365 Business Premium
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Score 9.5 out of 10
Google Workspace
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Score 9.1 out of 10
Medium-sized Companies
MediaValet
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Score 9.0 out of 10
Google Workspace
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Score 9.1 out of 10
Enterprises
MediaValet
MediaValet
Score 9.0 out of 10
Microsoft 365
Microsoft 365
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AlfrescoMicrosoft 365 Business Premium
Likelihood to Recommend
9.0
(18 ratings)
8.8
(108 ratings)
Likelihood to Renew
9.0
(9 ratings)
10.0
(1 ratings)
Usability
9.0
(3 ratings)
8.5
(57 ratings)
Performance
-
(0 ratings)
8.4
(41 ratings)
Support Rating
7.0
(2 ratings)
9.4
(9 ratings)
Implementation Rating
9.0
(1 ratings)
9.1
(1 ratings)
Ease of integration
-
(0 ratings)
6.0
(1 ratings)
User Testimonials
AlfrescoMicrosoft 365 Business Premium
Likelihood to Recommend
Hyland
Easy integration with the external APIs Workflows can be invoked via REST call Wonderful swagger documentation for process REST APIs REST, MULE, CAMEL, Google Drive, and Box features are available with Alfresco Process Services The micro-service version deployment should be well documented and needs improvement
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Microsoft
Microsoft 365 Business Premium is well suited to any size organization and is a must-have for business purposes. It is a vital component for the majority of work software needs, as the Microsoft 365 Business Premium package has apps to handle needs that I didn't know we had. It is a great way to provide the required software programs to teams, especially those that work remotely due to the great sharing capabilities built into it. Furthermore, the nonprofit program provided our small nonprofit with vital components for our remote work, while allowing us to keep our donated funds going directly to our mission.
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Pros
Hyland
  • Basic workflows are easy enough for casual users to set up and utilize.
  • Cloud sync capability provides a great way to share documents with third parties and to use as a backup system for critical documents.
  • Alfresco mobile app makes it easy for those on the road to access, approve and share documents.
  • Folder rules are easy to set up and make assignment of metadata easier to automate.
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Microsoft
  • Work in sync in different departments.
  • Being able to work from any device or computer. It is a very noble tool in different devices.
  • The work between the different programs (Word, Excel, Notes) that it offers is extremely light and good.
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Cons
Hyland
  • Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM.
  • Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation.
  • Integration with multiple silos for content.
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Microsoft
  • adding calendar invitations is not straight forward
  • copying folders from SharePoint libraries to an external drive should not be relying on the available space on the C drive
  • administering mailboxes for our company is convoluted forcing me to hunt for settings and options
  • lack of flexibility on the location of the OST and PST files
  • the new version should not do away with PST files but rather improve their reliability.
  • the PST internal structure is inefficient. the PST file should be able to shrink automatically when one delete emails.
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Likelihood to Renew
Hyland
As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.
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Microsoft
It is part of the organisation now. It provides and rich feature set and requires a relatively low amount of administration.
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Usability
Hyland
The UI is very intuitive, most of our users figure out how to use the platform by themselves, so there's not much training needed.
You can upload files by using the web drag and drop, WebDAV, FTP, and more.
Most of the platform already works as-is so you can just deploy it using Docker and it's mostly ready to go.
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Microsoft
The basic apps are straightforward and easy to use, especially since they have been around so long. I'm referring to the basic apps like Outlook, Excel, Word, PowerPoint, OneNote, etc. Other features such as Microsoft Teams and Sharepoint Sites, Sharepoint Lists, Sharepoint Groups, etc. all require a higher level of knowledge to both implement and use properly
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Performance
Hyland
No answers on this topic
Microsoft
In the last 5 years, Microsoft has come a long way. The performance of the products has become more and more user-friendly and it seems that the feedback provided by the user community is being listened to and worked on. The processes are very fast and seamless. There are negligible errors and doesn't slow the systems down.
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Support Rating
Hyland
I am not big fan of Alfresco Content Services' support; it works on its own speed and sometimes it becomes challenging to achieve business needs. However, I appreciate regular delivery of security patches and updates
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Microsoft
As mentioned elsewhere in the review, Microsoft has historically paid attention to community feedback and issues, but timeliness can improve, and so can the addressing of long-standing issues about which many users have said "I have this issue too!" but no official solution exists. For issues that do have a solution, however, the solution is usually not difficult to find, and the explanation of features on Microsoft's website can mitigate many problems.
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Implementation Rating
Hyland
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
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Microsoft
No answers on this topic
Alternatives Considered
Hyland
All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in an organization is what would determine which software to use.
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Microsoft
Before migrating to Microsoft 365 Business Premium, we possessed an in-house exchange server. Therefore, it was difficult for us to look at alternatives to Microsoft for a solution – we did look at the Google Suite of products, but the transition for us seemed less cumbersome to stay with Microsoft from a staff and administrative perspective. While the G Suite does offer us many outstanding products and services, we also didn’t feel that Gmail is up-to-par as a corporate solution the way Exchange/Outlook/OWA are – this alone was also a driving force for our end-users, as there was minimal transition for them to move from an on-premise solution to an off-premise solution. The additional features of SharePoint, Teams, Project, and so many other applications within Microsoft 365 also helped us make a strong case to stay with Microsoft and expand what we were using. The end-user and mobile protections of InTune have also put us at ease when issuing laptops and mobile phones to an almost fully-remote end-user base.
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Return on Investment
Hyland
  • Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc
  • No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments.
  • Ability to secure documents and provide access to only those who should be allowed to see that content
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Microsoft
  • We can now keep work going from anywhere. It doesn't matter if we are on a job site or sitting in the office or working from home for a day or two we don't have to miss a beat.
  • It has unified how we store information so that everything isn't stored on individual computers
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ScreenShots

Alfresco Screenshots

Screenshot of Alfresco Control CenterScreenshot of Alfresco