2 Ratings
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Score 8.3 out of 100
4 Ratings
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Score 7 out of 100

Feature Set Ratings

    Workload Automation

    Hyland RPA

    Feature Set Not Supported
    N/A
    8.0

    TrueSight Orchestration

    80%
    TrueSight Orchestration ranks higher in 6/6 features

    Multi-platform scheduling

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Central monitoring

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Logging

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Alerts and notifications

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Analysis and visualization

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Application integration

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Attribute Ratings

    • Hyland RPA is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.3

    Hyland RPA

    83%
    2 Ratings
    7.0

    TrueSight Orchestration

    70%
    1 Rating

    Likelihood to Renew

    9.1

    Hyland RPA

    91%
    1 Rating

    TrueSight Orchestration

    N/A
    0 Ratings

    Usability

    9.0

    Hyland RPA

    90%
    1 Rating

    TrueSight Orchestration

    N/A
    0 Ratings

    Support Rating

    7.2

    Hyland RPA

    72%
    2 Ratings

    TrueSight Orchestration

    N/A
    0 Ratings

    Likelihood to Recommend

    Hyland Software

    Hyland RPA is well suited for highly repetitive manual processes. It works really well with more modern web applications. It is more difficult to work with older client-server applications where fields, buttons, and links may be harder to identify, but with time and experience using the tools, most problems can be resolved.
    Read full review

    BMC Software Inc.

    Well Suited if running other BMC products Need well trained Level 2 & Level 3 Administration for day to day tasks
    Read full review

    Pros

    Hyland Software

    • Configurability
    • Transparency
    • Ease of Implementation
    Read full review

    BMC Software Inc.

    • Ease of Integration with other BMC products like BMC BSA , BNA ,Remedy & ITSM
    • Technical Support is good
    • Good documentation & Community Support
    • Integration with third party apps is good
    Read full review

    Cons

    Hyland Software

    • Lack of dedicated support
    • Documentation
    • Training
    Read full review

    BMC Software Inc.

    • Complex initial setup
    • Integration with Cloud is missing
    • UI is old & traditional & not user friendly
    Read full review

    Pricing Details

    Hyland RPA

    Starting Price

    Editions & Modules

    Hyland RPA editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      TrueSight Orchestration

      Starting Price

      Editions & Modules

      TrueSight Orchestration editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        Hyland Software

        Our teams are now completely dependent on this solution and we've restructured our teams around the new processes we now have in place. It would be extremely difficult to be able to move forward without this product. We are more likely to buy more RPA bots than not renew at this point in time
        Read full review

        BMC Software Inc.

        No answers on this topic

        Usability

        Hyland Software

        Both RPA Analyst and RPA Designer are easy to learn and with experience almost any manual process can be automated. Once, the infrastructure is understood any organization should be able easily scale up it's automation efforts across multiple departments.
        Read full review

        BMC Software Inc.

        No answers on this topic

        Support Rating

        Hyland Software

        Hyland has been very responsive to our support tickets. They have consistently responded within their SLA.
        Read full review

        BMC Software Inc.

        No answers on this topic

        Alternatives Considered

        Hyland Software

        Hyland RPA [(formerly AM Ensemble)] is much easier to configure and is fully integrated with Hyland. We probably would have used Selenium to accomplish what we were looking for but that required development resources and we were going to have to build in the integrations with Hyland and OnBase manually. This was useable out of the box and saved on development time
        Read full review

        BMC Software Inc.

        We choose Atrium Orchestrator since we are using other BMC products in our environment & integration to those products is simple
        Read full review

        Return on Investment

        Hyland Software

        • Reduced the need to hire additional staff
        • 90-100% coverage of contract settling
        • Reducing errors
        Read full review

        BMC Software Inc.

        • Able to automate 50% of manual operations work
        Read full review

        Screenshots

        Add comparison