1 Rating
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Score 7.3 out of 100
4 Ratings
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Score 7 out of 100

Likelihood to Recommend

Hyland RPA (formerly AM Ensemble)

The reason Hyland RPA [(formerly AM Ensemble)] fit so well with us was because of how integrated we are with Hyland. We use other RPA products that have APIs behind them that are much more cost-effective but this fit in extremely well into the Hyland ecosystem and allowed us to customize it to make our existing workflows more automated. It's also well suited for teams that do not have development bandwidth. Our solution was able to be completely customized by individuals with no development background.
Anonymous | TrustRadius Reviewer

TrueSight Orchestration

Well Suited if running other BMC productsNeed well trained Level 2 & Level 3 Administration for day to day tasks
Orwin Lopes | TrustRadius Reviewer

Feature Rating Comparison

Workload Automation

Hyland RPA (formerly AM Ensemble)
TrueSight Orchestration
8.0
Multi-platform scheduling
Hyland RPA (formerly AM Ensemble)
TrueSight Orchestration
9.0
Central monitoring
Hyland RPA (formerly AM Ensemble)
TrueSight Orchestration
8.0
Logging
Hyland RPA (formerly AM Ensemble)
TrueSight Orchestration
8.0
Alerts and notifications
Hyland RPA (formerly AM Ensemble)
TrueSight Orchestration
8.0
Analysis and visualization
Hyland RPA (formerly AM Ensemble)
TrueSight Orchestration
7.0
Application integration
Hyland RPA (formerly AM Ensemble)
TrueSight Orchestration
8.0

Pros

Hyland RPA (formerly AM Ensemble)

  • Configurability
  • Transparency
  • Ease of Implementation
Anonymous | TrustRadius Reviewer

TrueSight Orchestration

  • Ease of Integration with other BMC products like BMC BSA , BNA ,Remedy & ITSM
  • Technical Support is good
  • Good documentation & Community Support
  • Integration with third party apps is good
Orwin Lopes | TrustRadius Reviewer

Cons

Hyland RPA (formerly AM Ensemble)

  • Lack of dedicated support
  • Documentation
  • Training
Anonymous | TrustRadius Reviewer

TrueSight Orchestration

  • Complex initial setup
  • Integration with Cloud is missing
  • UI is old & traditional & not user friendly
Orwin Lopes | TrustRadius Reviewer

Likelihood to Renew

Hyland RPA (formerly AM Ensemble)

Hyland RPA (formerly AM Ensemble) 9.1
Based on 1 answer
Our teams are now completely dependent on this solution and we've restructured our teams around the new processes we now have in place. It would be extremely difficult to be able to move forward without this product. We are more likely to buy more RPA bots than not renew at this point in time
Anonymous | TrustRadius Reviewer

TrueSight Orchestration

No score
No answers yet
No answers on this topic

Support Rating

Hyland RPA (formerly AM Ensemble)

Hyland RPA (formerly AM Ensemble) 4.5
Based on 1 answer
The support right now is pure community-based. The support team around this product is based in Germany and getting answers to problems tends to take a while. Also, this product is new to the Hyland portfolio and there aren't a ton of resources that are knowledgeable yet on the product
Anonymous | TrustRadius Reviewer

TrueSight Orchestration

No score
No answers yet
No answers on this topic

Alternatives Considered

Hyland RPA (formerly AM Ensemble)

Hyland RPA [(formerly AM Ensemble)] is much easier to configure and is fully integrated with Hyland. We probably would have used Selenium to accomplish what we were looking for but that required development resources and we were going to have to build in the integrations with Hyland and OnBase manually. This was useable out of the box and saved on development time
Anonymous | TrustRadius Reviewer

TrueSight Orchestration

We choose Atrium Orchestrator since we are using other BMC products in our environment & integration to those products is simple
Orwin Lopes | TrustRadius Reviewer

Return on Investment

Hyland RPA (formerly AM Ensemble)

  • Reduced the need to hire additional staff
  • 90-100% coverage of contract settling
  • Reducing errors
Anonymous | TrustRadius Reviewer

TrueSight Orchestration

  • Able to automate 50% of manual operations work
Orwin Lopes | TrustRadius Reviewer

Pricing Details

Hyland RPA (formerly AM Ensemble)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

TrueSight Orchestration

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Hyland RPA (formerly AM Ensemble)
7.3
TrueSight Orchestration
7.0

Likelihood to Renew

Hyland RPA (formerly AM Ensemble)
9.1
TrueSight Orchestration

Support Rating

Hyland RPA (formerly AM Ensemble)
4.5
TrueSight Orchestration

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