Hypersocket vs. PingOne from Ping Identity

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Hypersocket
Score 8.0 out of 10
N/A
Hypersocket (formerly Nervepoint) enables organizations to efficiently manage and administer end users and their access to disparate systems by empowering end users to manage their own accounts across multiple systems both on-premise and in the cloud, while allowing IT to gain control over user sprawl, cut support and gain in-depth business insight.N/A
PingOne from Ping Identity
Score 7.2 out of 10
N/A
The PingOne Cloud Platform from Ping Identity in Denver, Colorado is an identity management and access solution (IAM) for enterprises. Features of the products include single sign-on, multi-factor authentication, user management with directory, provisioning and deprovisioning. The solution is presented as a comprehensive, standards-based platform that allows users and devices to securely access any service, application or API from any device. Designed for hybrid IT environments, it can be…
$20,000
per year
Pricing
HypersocketPingOne from Ping Identity
Editions & Modules
No answers on this topic
Essential
$20,000
per year
Plus
$40,000
per year
Premium
Contact Sales
Offerings
Pricing Offerings
HypersocketPingOne from Ping Identity
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—Try PingOne for Customers for free. Sign up for a free 30-day trial of PingOne for customers.
More Pricing Information
Community Pulse
HypersocketPingOne from Ping Identity
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
HypersocketPingOne from Ping Identity
Identity Management
Comparison of Identity Management features of Product A and Product B
Hypersocket
-
Ratings
PingOne from Ping Identity
6.5
7 Ratings
21% below category average
ID-Management Access Control00 Ratings8.85 Ratings
ID Management Single-Sign On (SSO)00 Ratings9.97 Ratings
Multi-Factor Authentication00 Ratings9.97 Ratings
Password Management00 Ratings8.85 Ratings
Account Provisioning and De-provisioning00 Ratings1.64 Ratings
ID Management Workflow Automation00 Ratings2.33 Ratings
ID Risk Management00 Ratings4.34 Ratings
Best Alternatives
HypersocketPingOne from Ping Identity
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Score 9.3 out of 10
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Score 9.3 out of 10
Medium-sized Companies
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Score 10.0 out of 10
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Score 10.0 out of 10
Enterprises
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Score 10.0 out of 10
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Score 10.0 out of 10
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User Ratings
HypersocketPingOne from Ping Identity
Likelihood to Recommend
8.0
(2 ratings)
7.9
(8 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
8.6
(4 ratings)
User Testimonials
HypersocketPingOne from Ping Identity
Likelihood to Recommend
Nervepoint Technologies Ltd
HyperSocket is very well suited if the resources and budget are made available. There is not much a learning curve for the IT Department or for those users already familiar with two-factor authentication. There will be some education and training requirements for most end-users as the notifications and general verbiage can be confusing for some. It may also show some exploits within some end-users who are unaware of a notification but will use the email to reset an expired password without thinking twice if it may have been a phishing email or the opposite where an end-user deletes or ignores the expiration email notification expecting it to be spam/phishing.
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Ping Identity
Really like [this] solution, it fits our requirements 100%. There are unlimited possibilities to extend the product, either by creating additional adapters or selectors. We really like the policy management level in PingFederate. It's extremely helpful when we can specify customer journey per many different requirements like user location, application type etc. As well, both StepUp and TopDown authentication flows were implemented [easily].
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Pros
Nervepoint Technologies Ltd
  • Self service password resets
  • Ability to synchronize a primary account password with secondary accounts
  • Flexibility and intuitivness
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Ping Identity
  • Based on open standards, we can use as much or as little of the Ping suite as we like, depending on which other technologies we've already implemented.
  • Continuous innovation and product enhancements have ensured their products continue to meet our rapidly evolving needs.
  • Ping Identity has been an outstanding partner, starting with the RFP process and continuing to this day, years after the sale. They are focused on our success at every level of the company and are highly responsive to our needs, issues, and product suggestions.
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Cons
Nervepoint Technologies Ltd
  • Help-Desk functionality similar to OneIdentity Self-Service Password Manager, as it provides additional users that do not require administrative access to assist with managing end-users who may have locked themselves out of HyperSocket Access Manager by forgetting their own security questions.
  • Too many features which become unusable and feel like the payment plans are not flexible since it's an all-in-one product with one price. It is not necessarily a bad thing as most subscription-based pricing forces a buyer to pay more for an integral service that is only available on the highest price-plan. You really do get what you pay for, but we found many of our use-case scenarios limited the product.
  • This isn't necessarily against the product, just a personal opinion around Multi-Factor authentication which is always primarily driven mobile devices. Not all companies or end-users have access to a multi-factor device, (or in our case, are allowed to have access to a cell phone while servicing members/clients). This creates a shortfall to allow multi-factor functionality to extend to all users unless there are hardware tokens, which can be miss placed or left out more easily as most users don't treat it the same way they would their personal smartphone.
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Ping Identity
  • solution has some propriety solution which is hard to customize
  • doesn't support all workflow and hooks
  • solution has aged and not all configuration are supported
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Usability
Nervepoint Technologies Ltd
No answers on this topic
Ping Identity
Easy to use; all UI's are user friendly and easy to learn.[The] possibility to use API is [a] big value as well. We really like integration with CyberArk; with it we can manage privileged accounts according to company standards without breaking any rules, and we can be 100% sure that only approved persons will have administrative access.
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Support Rating
Nervepoint Technologies Ltd
No answers on this topic
Ping Identity
Ping's support is willing and attentive, but if I am in a position to engage them I am often at a point where most of the usual support engineers would not be in a position to answer the questions I have. However, Ping has been more than willing to engage their product and development teams with our organization as we take advanced deployment and use case challenges to them.
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Alternatives Considered
Nervepoint Technologies Ltd
Nervepoint Access Manager (NAM) has the ability to deal with multiple domains. While ServiceNow at the time we looked at the solution did not (I do not know if it does now). NAM was a more polished, mature product.
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Ping Identity
Two-way authentication and ease of use. I've used several applications that just email a link but never ask for a verification code. By entering the verification code you are sure that the site is safe, secured, and reliable. Using Ping, we can ensure no one other than you will access the application using your credential as you can log in only after you confirm using the verification code that you receive on your personal email or device.
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Return on Investment
Nervepoint Technologies Ltd
  • As with any IT Service or Solution, the investment will always be seen as a sunk cost. The only ROI would be the time and resources spent elsewhere rather than with Password Management through an IT Department or similar department. I found that the time spent on password management was about the same, as many users who are frequently forgetting a password are also forgetting their security question & answers.
  • There are some positives, as it was able to help manage the bulk of their non-windows passwords or passwords related to another online service. The centralized password manager doesn't feel like a true single sign-on but for most users, it replaces a hand-written copy they have taped to a monitor.
  • It can help with automating some of the active directory workflows with its own user provisioning functionality. Took more time to set up than it was to manage on its own.
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Ping Identity
  • it is positive with saving the cost
  • some drawback with aging solution
  • directory is solid and provide lots of cost saving
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ScreenShots

Hypersocket Screenshots

Screenshot of Nervepoint Dashboard