What users are saying about
2 Ratings
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Score 10 out of 100
27 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

HyperWorks

Engineering firms and companies with needs for multiple disciplines of analysis capabilities on a regular basis will benefit from HyperWorks. Companies with short term engineering needs (less than 6 months) or who only need a particular analysis/simulation discipline may be better off using a consultant (who likely uses HyperWorks).
Billy Wight | TrustRadius Reviewer

ServiceNow Now Platform

ServiceNow Now Platform is well suited for those who want a lot of customization and needs to adapt the tool to its own process. In general, other ServiceNow solutions are designed to works out-of-the-box, so with ServiceNow Now Platform, you can easily develop your own solution to manage and automate the process.
Rubens F. Dalle Lucca | TrustRadius Reviewer

Pros

HyperWorks

  • All-inclusive software suite
  • Wide breadth of capabilities and custom scripting
  • Highly efficient and scalable solvers/computation
Billy Wight | TrustRadius Reviewer

ServiceNow Now Platform

  • Incident response, change management, asset management, and problem management.
  • User communication, availability, ease of use, and user adoption.
Anonymous | TrustRadius Reviewer

Cons

HyperWorks

  • User interface is improving, but not always intuitive; varies across tools
  • Steep learning curve
  • Cost may be out of reach for some, but relatively inexpensive if you need all the tools it includes (vs. paying for each tool individually)
Billy Wight | TrustRadius Reviewer

ServiceNow Now Platform

  • My home screen needs to auto update based on a timer.
  • Long drawn out process for closing a ticket.
  • Creating change control tasks are not intuitive.
James Molnar | TrustRadius Reviewer

Support Rating

HyperWorks

No score
No answers yet
No answers on this topic

ServiceNow Now Platform

ServiceNow Now Platform 10.0
Based on 4 answers
In our specific case, we do not need ServiceNow Now Platform support over the product. However, for our customers and the support offer, from ServiceNow Now Platform, and especially from the partner ecosystem, there are plenty of offers out of the market. From ServiceNow Now Platform, partners, and a robust and mature ecosystem of professionals.
Rubens F. Dalle Lucca | TrustRadius Reviewer

Alternatives Considered

HyperWorks

HyperWorks is far more capable than SOLIDWORKS Simulation offering more simulation solutions for more accurate analysis. The solvers are also more efficient so you get results faster and reduce time to market.
Billy Wight | TrustRadius Reviewer

ServiceNow Now Platform

In the past, I've used Remedy and the organization was using Spiceworks for years. I was so used to those platforms that when we started the search, I was honestly, completely biased towards those two. After comparing features side by side, going through user trials and watching customers interact with the interface, and the ease of use and adoption, it was clear that even against my biased opinion, ServiceNow was the clear winner. During our trials we compared:ServiceNowSpiceworksRemedyFreshServiceSolarwindsServicedesk
Anonymous | TrustRadius Reviewer

Return on Investment

HyperWorks

  • An all in one solution keeps costs down if you need multiple analysis capabilities (FEA, CFD, MBD, etc.)
  • Analysis work supports our other engineering/design work we wouldn't otherwise receive
  • Fast and efficient solvers leads to higher throughput
Billy Wight | TrustRadius Reviewer

ServiceNow Now Platform

  • Auto ticket generation from Logic Monitor.
  • Consistent cloud-based ticketing.
  • Cloud based and available from anywhere.
James Molnar | TrustRadius Reviewer

Pricing Details

HyperWorks

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ServiceNow Now Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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