Likelihood to Recommend I love the IBM API Connect features, performance, and security level for all our business data. The workload balancing and integration with other third-party products are very simple. The data migration speed is beneficial, especially for time management, and creating process reports through IBM API Connect is incredible.
Read full review Well suited for publishing internal services with very high security, protecting against attacks, and managing on-demand load. Also good for transform messages and SQL to Rest services. Not appropriate for business logic implementation.
Read full review Pros High security with multiple types of authentication so no need to worry about security. API creation, automation and management all can be done form a single interface which guarantees security and increases efficiency. Highly rated among it's competitors which proves it has given a good service over the years. Read full review SOAP to Rest / Rest to SOAP web services transformation. Secure authorization and authetication (JWT, OpenIP Connect, OAuth, SAML and more). WASP Features as injection protection. Easy rule writing without coding. Read full review Cons The first thing challenge we faced with the product was that if you deploying it to a third party cloud, that was very challenging and we need IBM team help at every step of the way and as well all know IBM support doesn't come cheap. A reason for that is that there isn't enough documentation done on the subject from IBM side. The upgrade process is not that seamless and involves a lot of hassles. You really need to have our requirements sorted out clearly because it is not very easy to customize the UI according to your needs, So you need to involve IBM from the start and give them clear requirements and then work with them to achieve it. Read full review It would be nice to have an integration with services like Github for managing projects and versions. Read full review Usability IBM API Connect may be less appropriate for small-scale projects with minimal API management requirements, where simpler and more cost-effective solutions suffice. Organizations lacking the necessary technical expertise or resources to harness its full potential may face implementation challenges. In static environments with infrequent API changes or limited developer engagement, the platform's comprehensive features may be excessive for the task at hand.
Read full review The Layer7 API Management is a great solution, but, sometimes the documentation is not clear or has lack of examples.
Read full review Support Rating The support team is good and the response time is reasonable, but (there is always a but), when support inquiries are made by someone experienced, and the question is not trivial, it is boring and takes a long time to get the case escalated to the next level of support.
Read full review Alternatives Considered There are two main reasons for choosing IBM over others. 1) Pricing 2) The conversation during the sales stage. The team at IBM understood our requirements and acted as consultants instead of sales people. They genuinely focused on providing a solution to our pain points which reflected during the implementation and continued after go-live in the form of technical support
Read full review We evaluated 3 tools and decided on Layer7 API Management because it had the shortest implementation times and fastest learning curve, without losing power of customization and scalability.
Read full review Return on Investment I consider IBM API Connect as a business capability enabler - the ROI level is practically secondary. With this platform at the core, associated architectural framework and guardrails ensure that we can progress with distributed development and automation in autonomous teams - a key factor to deliver required time to market performance. At this time, security and trust is key. A flexible yet secure API manager layer is necessary to ensure our relationships with partners and customers. Read full review Very fast implementation and is easy to learn & use. Read full review ScreenShots