What users are saying about
28 Ratings
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Score 8.5 out of 100
5 Ratings
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Score 10 out of 100

Likelihood to Recommend

IBM API Management

If you are truly using IBM API Management for an API gateway, you will be ok. if you start trying to build custom scripts to transform messages complex in nature, it will soon become unmanageable.
Brent Heezen profile photo

Infor CloudSuite EAM

EAM is a very capable application without necessarily making it a complex tool to use. The nice thing with EAM is that, thanks to its configuration capabilities, it can be implemented in a multi-stage manner where users can start simple and then later (and over time) expand the usage as they learn or better understand its full potential.
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Feature Rating Comparison

API Management

IBM API Management
8.0
Infor CloudSuite EAM
API access control
IBM API Management
8.0
Infor CloudSuite EAM
Rate limits and usage policies
IBM API Management
9.0
Infor CloudSuite EAM
API usage data
IBM API Management
9.0
Infor CloudSuite EAM
API user onboarding
IBM API Management
7.0
Infor CloudSuite EAM
API versioning
IBM API Management
7.0
Infor CloudSuite EAM
API monitoring and logging
IBM API Management
8.0
Infor CloudSuite EAM

Pros

IBM API Management

  • Import APIs - We have an existing inventory of APIs and services, so having an easy import process was required. IBM provides the ability to import Swagger so the process was quick and easy.
  • Service Offerings - Can create plans to control various model offerings for varying clients depending on the need. You are not locked into a tier structure and can customize if a need arises.
  • API Usage - visibility into the use of an API with a wealth of reporting information allows you to support an API from a production use to trending and forecasting any future growth.
Brent Heezen profile photo

Infor CloudSuite EAM

  • Easy form customization
  • Cloud based for simple access
  • Option to create multiple access levels
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Cons

IBM API Management

  • Troubleshooting deployment pipeline - identifying issues with your api based on restrictions through a deployment pipeline is difficult. If a quality assurance environment is less stringent than a production environment, making sure your api is accessible and configured appropriately is tough.
  • Code level scripting is limited to javascript and xslt. so if any complex fanning needs to occur, you are limited in tooling.
  • Administration is more cumbersome than it needs to be. There are roles/profiles that are defined, but to use a group email for the approval or use of an api needs to managed better. A more thorough thought process needs to be defined - which I think IBM is tackling as an improvement.
Brent Heezen profile photo

Infor CloudSuite EAM

  • Allow system administrators to manipulate canned Infor EAM reports.
  • Remove menus that were used in earlier versions so they don't get confused for use in current versions.
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Usability

IBM API Management

No score
No answers yet
No answers on this topic

Infor CloudSuite EAM

Infor CloudSuite EAM 9.0
Based on 1 answer
EAM is overall simple to use, especially since the UI and individual forms can be configured per user group with simple clicks by a system administrator.
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Support

IBM API Management

No score
No answers yet
No answers on this topic

Infor CloudSuite EAM

Infor CloudSuite EAM 8.0
Based on 1 answer
The user support is better than average when comparing it to other software vendors we use. Normally they reply very quickly, but there is also a tendency to even reply too fast without fully analyzing or understanding the whole underlying problem. However, when we ask support to escalate something to the development team, this is done quickly as well.
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Alternatives Considered

IBM API Management

There are a lot of similarities between Apigee Edge and IBM API Management. Some of the differences at the time of this posting is...1) IBM APIM/C integrates better with other products. Dynatrace is used to track API and service specifics with the ability to offload those statistics for operational reporting.2) If you are evolving from DataPower, IBM API Management is a logical choice to support additional REST APIs.3) Generating keys is simple. Integration of those keys with a secure data vault is easy as well for your consumer.
Brent Heezen profile photo

Infor CloudSuite EAM

Infor EAM is much better than the alternates that I've used in the past. We selected Infor EAM for their customization features and their phenomenal support team.
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Return on Investment

IBM API Management

  • Centralizing on an API management platform was imperative. Being able to support SOAP UIs as well as REST APIs was required. Because of the tooling, service inventory and provisioning can be managed - regardless of the pricing and cost structures are used.
  • Constructing plans that provide tiering options based on rate limits help in onboarding new consumers. The lesser cost in onboarding through an API gateway outweighs the cost of modifying/configuring an API to handle multiple clients.
  • Defining guidance and onboarding practices while rolling out the product also helps in the adoption, reference architecture, and governance that can save your company money.
Brent Heezen profile photo

Infor CloudSuite EAM

  • Increased maintenance labor utilization
  • Decreased part inventory cost by showing parts that currently are used
  • Easily keeps track of equipment cost
Brad Mikes profile photo

Pricing Details

IBM API Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Infor CloudSuite EAM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

IBM API Management
8.0
Infor CloudSuite EAM
10.0

Usability

IBM API Management
Infor CloudSuite EAM
9.0

Support

IBM API Management
Infor CloudSuite EAM
8.0

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