IBM App Connect vs. Kissflow

IBM App Connect Enterprise is well-suited for high-volume enterprise systems that demand robust scalability and high reliability. It excels at hybrid connectivity by easily integrating various on-premises systems using its extensive catalog of connectors. It is also ideal for workflows that require a balance between efficient low-code and the incorporation of complex, custom Java logic. On the other hand, the platform is less appropriate in scenarios requiring high development autonomy, as installation and configuration at the server level is excessively complex, creating a strong dependency on other infrastructure teams. It is also not ideal if detailed traceability and monitoring of workflows must be seamlessly managed within the tool itself, as this is difficult to manage directly in ACE. IBM App Connect Enterprise está bien adaptado para sistemas empresariales de alto volumen que exigen una escalabilidad robusta y alta confiabilidad. Sobresale en la conectividad híbrida al integrar fácilmente diversos sistemas locales (on-premises) utilizando su amplio catálogo de conectores. Además, es ideal para flujos que requieren un equilibrio entre el low-code eficiente y la incorporación de lógica Java compleja y personalizada. Por otro lado, la plataforma es menos apropiada en escenarios donde se requiere una alta autonomía de desarrollo, debido a que la instalación y configuración a nivel de servidor es excesivamente compleja , lo cual crea una fuerte dependencia de otros equipos de infraestructura. Tampoco es ideal si la trazabilidad detallada y el monitoreo de los flujos deben gestionarse sin problemas dentro de la propia herramienta, ya que esto resulta difícil de manejar directamente en ACE. Parts of this review were originally written in Spanish and have been translated into English using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.

Incentivized

We've used Kissflow [School Cloud] in order to track parent requests for transportation in the SpEd department. It has been user friendly for parents to input a request and staff to review, double check school sites and locations, and set up specific routes to meet the needs of students and communicate the info back to parents.

Incentivized

• Just the ability to display and consume data through a single dashboard makes this a great application for our business purposes.
• With the ability to consume their exposed API, data validation and manipulation becomes a breeze.

Incentivized

• They know what they are. You aren't going to get a Workflow program that also wants to be a CRM. You will get the equivalent of an electronic assistant going from station to station, taking care of business and giving you the end result.
• Paper. It reduces the amount of paper needed for menial tasks tremendously. You can automate an entire process. As an educational institution, you may still need paper copies, but you aren't waiting for John Doe to sign Line 3, then Jane Doe to initial, and so on and so on with a paper form.
• Tracking. If you need to know where things are in the process, the fact that this program is dedicated to workflow makes it incredibly easy to identify where people are in the sales flow.
• Customer appreciation. When your workflow is stronger, faster, and better, the customers feel it. They feel like you are right there with them and getting things moving.

Incentivized

• modernization made easy, when a modernized project is created by importing a java code.
• more pre-built connectors
• watsonx code assistance for ESQL capability.

• Workflow Design: There isn't a copy/paste function when creating the workflow, and you can't move a workflow task between parallel branches. This becomes a pain point when an item has 98% of what you need, but you can't copy it and place it in another branch to make the last tweaks. Instead, it needs to be completely recreated
• Interface: While I like the current design features, which make it easy for an end-user to find their tasks and items, it would be nice to also have some flexibility within the platform. Things like being able to groups apps under a category or tailoring the look and feel of the page a little more would be a welcome addition.

Incentivized

It is the best on-premise application to cloud integration in the market. I guess IBM is planning to integrate IBM App Connect with the IBM API Connect solution.

Incentivized

Really love the product. Was pleasantly surprised that it has been easy to use for parents

Incentivized

You can do some really powerful things with this system. The overall design is an attempt to make configurable some of the routine tasks/common functionality, but allow for development/customization of the core of the application.

Incentivized

The system has room to grow as it's limited by not being able to edit POs after they've been approved. The system is great for registrations and syncing to other systems while including the attachments. The reporting from Kissflow is also easy to setup to link to other platforms such as Looker

Incentivized

Usually, the IBM Ops team provides a resolution or a response for 80% of defects raised in my project. There is one which has been open on their end for more than 3 months. With literally no response even after multiple follow-ups.

Incentivized

I haven't encountered a need for support with KiSSFLOW. It's not a perfect platform, but it's functional, dependable, and reasonably intuitive. I can't fault a support team just because their product works!

Incentivized

IBM App Connect started as MQSeries Integrator (MQSI) more than 20 years ago. In the IT environment, this is like an eternity. And this allowed a lot of customer experience and needs to be embedded in the product. Without it becoming a legacy application. The changes done in the latest version are preparing it for a Cloud/containers world without losing the previously learned knowledge.

KiSSFLOW is much easier to set up, less coding and easier to explain to those that are being trained. The company already had SharePoint, but it is a very difficult system to set up. A class had to be taken, along with getting books in order to understand the process of the workflow. With KiSSFLOW, it is simple to understand, the helpdesk is quick with their response, help topics are laid out simply and you can even talk with someone on that side to ask your questions. Overall, KiSSFLOW is a much easier workflow and system to use.

• We never implemented Cast Iron in production. When compared to five competing products in the iPaaS space it didn't make it past the first few test scenarios we threw at it.

Incentivized

• The only real hard number savings that we have had with KiSSFLOW is the money we have saved in forms being printed, especially multi-part forms. So for a small college like us that it probably in the $5000 to $10000 per year range. We have certainly saved money in increased efficiencies of the processes that we have moved to KiSSFLOW. But that is harder to calculate.