Likelihood to Recommend It is best suited to products and companies which extensively use IBM cloud and other cloud hosted services by IBM. This is because since the existing interface is a little challenging to use, IBM's own products and platform is well integrated with IBM Aspera on Cloud and there's relatively little work for the integration team
Read full review No need for level 3 backup engineers, with common sense the platform is useable for level 1-3. Keepit takes care of the hassle, no sizing of storage, complicated connectors, or whatever. Point and back up and let it do its job.
Read full review Pros Ease of use: the Graphical User Interface doesn't require technical know-how to operate Delivery Receipts: this allows us the confidence to know our files have reached our customers Activity Monitor: lets you know how much data you have used, which is important for budgeting reasons. Read full review The initial setup is easy and straightforward. The GUI is very easy to use and you can select and restore the data you need very fast. The restoration of data is very fast. The support team is very helpful in case any problems arise. Read full review Cons Track upload/download usage OVERALL to know how much space is left Track cloud storage overall to know how much space is left More easily send single links to users for download, rather than full access (I know it is possible, but it is not intuitive) Read full review Providing more information on an ongoing restore job. Once you begin a restore or a data import, it seems to be impossible to see which user account that job is tied to. Its job percentages seem to be drastically inaccurate. It will say a job is 76% complete even though it has only restored 484MB of 8GB - but this is just a little annoying and not a real problem. Read full review Likelihood to Renew until now, we are not planning to change to another product. the Office365 new inbuild data backup does not reach the capability of keepit so far.
Read full review Usability Pretty easy to use and setup the backup. For restore there are some limitations and maybe sometimes its not clear how the result will look like in case of folder structure in exchange, especially when merging mailboxes.
Read full review Support Rating The support from IBM is fast and reliable. Very knowledgeable engineers provide you with the support on Aspera. We had a very good experience when opened tickets and we were able to get our issues resolved quickly. Most solutions are provided within a day so you can expect a quick turnaround time. Overall, the support has been very good.
Read full review Support helped us to set up SSO and MFA with our Azure AD Accounts. Once when the backup was failing, they could help us to investigate the reason and find a stale account that was preventing the backup. They are really concerned that the backup works and not only want to close the ticket like other support hotlines.
Read full review Implementation Rating The service provided by the authorized vendor was excellent. It was a good collaboration between the vendor IT team and internal IT team. They provided us with a timeline and we verified and approved that timeline. Daily stand ups and weekly meetups were conducted to update the internal team on progress. They were able to deliver all deliverables on time also, they conducted both alpha testing and beta version testing in time. Overall, they were able to complete the implementation in the given timeline.
Read full review easy to implement, easy to use, runs smoothly
Read full review Alternatives Considered Aspera comes with IBM cloud so there isn’t really a choice. Since it’s built-in, it integrates well and there was no need to buy another solution. Therefore, I did not consider other options. It worked fine, gave access files, push data securely, and did it faster than standard HTTPS.
Read full review Veeam is our current backup supplier for on-prem infrastructure, whilst we are aiming to reduce and move fully cloud in the next 12 months, we anticipate a bigger investment in keepit as this is more favorable for us.
Read full review Return on Investment Aspera has changed the way we do business. We are now able to share huge file sets electronically, saving on external drives, shipping costs, time, and effort. Our industry is very slow to commit to electronic alternatives to physical media. In less than three years, the positive results of using this service have caused over 70% of our user base to fully commit to electronic delivery, with the number of physical fulfillments quickly being driven toward zero. Transfers within our own company, which formerly relied solely on FTP/HTTP transfer drives that would take days now take minutes with Aspera. Our software team relies on the speed and accuracy of the transfers. Read full review User productivity increase when the users didn't need to manually recreate data when it was lost. Estimation of past cases: 100,000 $ per year Company blackout on disasters: pricelessly :-) Admin cost reduction, no more tape changes and storage costs: 10,000 $ per year Read full review ScreenShots IBM Aspera on Cloud Screenshots