IBM Aspera on Cloud vs. OpenText XM Fax

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Aspera on Cloud
Score 7.7 out of 10
N/A
IBM Aspera on Cloud is a hosted service of IBM Aspera. Rather than just optimizing or accelerating data transfer, IBM Aspera’s high-speed data transfer fully utilizes available network bandwidth to maximize speed and scale up with no theoretical limit, without impacting other network traffic. According to the vendor, the solution drives unmatched transfer speeds, end-to-end security, reliability, and exceptional bandwidth control. IBM Aspera on Cloud also offers file…
$1.01
per month per GB transferred
OpenText XM Fax
Score 10.0 out of 10
Small Businesses (1-50 employees)
XM Fax, now from OpenText (acquired March 2020) is a software-based solution for sending and receiving confidential faxes by email. It allows secure transmission of highly sensitive documents, using standardized T.38 Fax-over-IP and G.711 Fax Pass-Through protocols. The vendor says it is easy to install, and faxes can be sent using a desktop client (SendFAX), email clients (MS outlook), networked MFPs or via Web Services. According to the vendor, one of the main benefits of using XM Fax…N/A
Pricing
IBM Aspera on CloudOpenText XM Fax
Editions & Modules
Pay as You Go
$1.01
per month per GB transferred
Standard Edition
$760.80
per year
Advanced Edition
$11,088.00
per year
Enterprise Edition
Contact Sales
per year
No answers on this topic
Offerings
Pricing Offerings
IBM Aspera on CloudOpenText XM Fax
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Best Alternatives
IBM Aspera on CloudOpenText XM Fax
Small Businesses
DataMotion
DataMotion
Score 8.9 out of 10

No answers on this topic

Medium-sized Companies
DataMotion
DataMotion
Score 8.9 out of 10

No answers on this topic

Enterprises
Fortra's GoAnywhere MFT
Fortra's GoAnywhere MFT
Score 6.1 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
IBM Aspera on CloudOpenText XM Fax
Likelihood to Recommend
6.5
(13 ratings)
10.0
(9 ratings)
Support Rating
8.1
(4 ratings)
-
(0 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
IBM Aspera on CloudOpenText XM Fax
Likelihood to Recommend
IBM
It is best suited to products and companies which extensively use IBM cloud and other cloud hosted services by IBM. This is because since the existing interface is a little challenging to use, IBM's own products and platform is well integrated with IBM Aspera on Cloud and there's relatively little work for the integration team
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OpenText
XMedius is well suited for a large business with hundreds of fax numbers. Could you imagine trying to manage 1000 individual fax machines? That would be a nightmare! Instead it's all in one neat place
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Pros
IBM
  • Ease of use: the Graphical User Interface doesn't require technical know-how to operate
  • Delivery Receipts: this allows us the confidence to know our files have reached our customers
  • Activity Monitor: lets you know how much data you have used, which is important for budgeting reasons.
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OpenText
  • Contacted sales to set up the creation of enterprise accounts directly through the dashboard.
  • XM Fax Support worked directly with Xerox to correct an issue I had with a device software update. Issues correct within a few days.
  • XM Fax provided onsite sales support for sales and technical training.
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Cons
IBM
  • Track upload/download usage OVERALL to know how much space is left
  • Track cloud storage overall to know how much space is left
  • More easily send single links to users for download, rather than full access (I know it is possible, but it is not intuitive)
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OpenText
  • Error logs include error codes, but sometimes it is hard to understand what it means. Either a shared documentation or detailed error log might help end users better to detect any issue on fax requests.
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Support Rating
IBM
The support from IBM is fast and reliable. Very knowledgeable engineers provide you with the support on Aspera. We had a very good experience when opened tickets and we were able to get our issues resolved quickly. Most solutions are provided within a day so you can expect a quick turnaround time. Overall, the support has been very good.
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OpenText
No answers on this topic
Implementation Rating
IBM
The service provided by the authorized vendor was excellent. It was a good collaboration between the vendor IT team and internal IT team. They provided us with a timeline and we verified and approved that timeline. Daily stand ups and weekly meetups were conducted to update the internal team on progress. They were able to deliver all deliverables on time also, they conducted both alpha testing and beta version testing in time. Overall, they were able to complete the implementation in the given timeline.
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OpenText
No answers on this topic
Alternatives Considered
IBM
Aspera comes with IBM cloud so there isn’t really a choice. Since it’s built-in, it integrates well and there was no need to buy another solution. Therefore, I did not consider other options. It worked fine, gave access files, push data securely, and did it faster than standard HTTPS.
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OpenText
XMedius does faxing for a quick response from an end user where Egnyte is best suited for secure file transfer.
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Return on Investment
IBM
  • Aspera has changed the way we do business. We are now able to share huge file sets electronically, saving on external drives, shipping costs, time, and effort.
  • Our industry is very slow to commit to electronic alternatives to physical media. In less than three years, the positive results of using this service have caused over 70% of our user base to fully commit to electronic delivery, with the number of physical fulfillments quickly being driven toward zero.
  • Transfers within our own company, which formerly relied solely on FTP/HTTP transfer drives that would take days now take minutes with Aspera. Our software team relies on the speed and accuracy of the transfers.
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OpenText
  • I m not sure on pricing or how XMedius is pricing solutions now
  • Cloud-based / vs On-Prem I think my vote always goes for on Prem
  • ROI (not my field)
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ScreenShots

IBM Aspera on Cloud Screenshots

Screenshot of automated workflowsScreenshot of simple transferScreenshot of transfer management

OpenText XM Fax Screenshots

Screenshot of Track your faxes through an event log tab.Screenshot of Built-in viewer in the web client: XMediusFAX® allows you to view faxes directly in your browser without having to download files.Screenshot of Download the free XMediusFAX® application for Android, iPhone or iPad and send secure faxes from your mobile.Screenshot of Choose your fax recipients (Device contacts, Fax service Phone Book, Favorites).Screenshot of Select your documents from any file management application available on your mobile device.Screenshot of Configure your fax options (priority, resolution, retries).