IBM Aspera on Cloud vs. SugarSync

In one specific situation I had to quickly transfer about ten files really fast that were really large but my colleague from another company only had Aspera and it worked so well with no errors and was so fast. It was really helpful to get our promo done with our strict deadline.

Incentivized

When doing daily jobs, if you’re sharing large files, I think Dropbox works a lot better but if you have a system where you’re working within that system and you want to be able to work with that system and have certain folders that you have access to all the time then SugarSync might be just the ticket.

Incentivized

• Ease of use: the Graphical User Interface doesn't require technical know-how to operate
• Delivery Receipts: this allows us the confidence to know our files have reached our customers
• Activity Monitor: lets you know how much data you have used, which is important for budgeting reasons.

Incentivized

• Sync files in any folder - rather than forcing you to store them in a certain place (Although this can be confusing too)
• Works in the background - although this is true for all
• You can share with others - including those who do not use SugarSync

Incentivized

• Track upload/download usage OVERALL to know how much space is left
• Track cloud storage overall to know how much space is left
• More easily send single links to users for download, rather than full access (I know it is possible, but it is not intuitive)

Incentivized

• Can only think of one thing. I have helped others to get going with SugarSync and they if they have problems it is understanding the cloud.... So maybe (if it dosen't exist already) I would like to have a animation of the proces with "flying" folders between desktops, clouds etc. Otherwise SugarSync is just great.

Incentivized

1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse

My experience with Aspera applications and with other vendors. My score will go to 8 as soon as AoC's Files App has the Search Through Sub-folders feature. We want to remove Aspera Shares, which has an older inefficient user interface.

Incentivized

The support from IBM is fast and reliable. Very knowledgeable engineers provide you with the support on Aspera. We had a very good experience when opened tickets and we were able to get our issues resolved quickly. Most solutions are provided within a day so you can expect a quick turnaround time. Overall, the support has been very good.

Incentivized

Customer service is amazing, they are always fast to respond and very helpful.

Incentivized

The service provided by the authorized vendor was excellent. It was a good collaboration between the vendor IT team and internal IT team. They provided us with a timeline and we verified and approved that timeline. Daily stand ups and weekly meetups were conducted to update the internal team on progress. They were able to deliver all deliverables on time also, they conducted both alpha testing and beta version testing in time. Overall, they were able to complete the implementation in the given timeline.

Incentivized

These cloud storage products deliver sufficient space to store data and access and have an array of ways to transfer this data and keep it secure. IBM Aspera on Cloud focuses on the transfer and makes it a lot faster mainly due to its patented tech and altered UDP protocol. Since most of production code uses IBM services, it was natural to go with IBM Aspera on Cloud.

SugarSync, like all solutions, has its place in the data storage stack within a company. The main reason SugarSync is better than the other solutions is that it enables me to leave my hard drive organized and keep my existing file trees. I don't have to constantly move or copy files to a specific folder if I want them backed up.

Incentivized

• IBM Aspera has allowed us to scale our file-based deliveries to several terabytes across thousands of assets per month.
• IBM Aspera has allowed us to deliver reliably without many issues, increasing operational efficiency.
• IBM Aspera has allowed us to deliver materials on time, which has had a direct and positive impact on our content consumption.

Incentivized

• There were some opensource alternatives but we wanted something with better support which SugarSync offers.
• We achieved faster project collaboration with SugarSync.

Incentivized