What users are saying about
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Top Rated
487 Ratings
19 Ratings
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Score 9.2 out of 100

Lucidspark

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Top Rated
487 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Feature Set Ratings

    Project Management

    9.4

    IBM B2B Cloud Services

    94%

    Lucidspark

    Feature Set Not Supported
    N/A
    IBM B2B Cloud Services ranks higher in 7/7 features

    Task Management

    10.0
    100%
    5 Ratings
    N/A
    0 Ratings

    Gantt Charts

    9.0
    90%
    5 Ratings
    N/A
    0 Ratings

    Scheduling

    10.0
    100%
    5 Ratings
    N/A
    0 Ratings

    Workflow Automation

    9.0
    90%
    5 Ratings
    N/A
    0 Ratings

    Mobile Access

    9.0
    90%
    4 Ratings
    N/A
    0 Ratings

    Search

    10.0
    100%
    5 Ratings
    N/A
    0 Ratings

    Visual planning tools

    9.0
    90%
    5 Ratings
    N/A
    0 Ratings

    Communication

    9.4

    IBM B2B Cloud Services

    94%

    Lucidspark

    Feature Set Not Supported
    N/A
    IBM B2B Cloud Services ranks higher in 8/8 features

    Chat

    9.0
    90%
    4 Ratings
    N/A
    0 Ratings

    Notifications

    10.0
    100%
    5 Ratings
    N/A
    0 Ratings

    Discussions

    10.0
    100%
    5 Ratings
    N/A
    0 Ratings

    Surveys

    9.0
    90%
    5 Ratings
    N/A
    0 Ratings

    Internal knowledgebase

    10.0
    100%
    5 Ratings
    N/A
    0 Ratings

    Integrates with GoToMeeting

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    Integrates with Gmail and Google Hangouts

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    Integrates with Outlook

    10.0
    100%
    4 Ratings
    N/A
    0 Ratings

    File Sharing & Management

    9.4

    IBM B2B Cloud Services

    94%

    Lucidspark

    Feature Set Not Supported
    N/A
    IBM B2B Cloud Services ranks higher in 8/8 features

    Versioning

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    Video files

    10.0
    100%
    3 Ratings
    N/A
    0 Ratings

    Audio files

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    Document collaboration

    10.0
    100%
    3 Ratings
    N/A
    0 Ratings

    Access control

    9.0
    90%
    4 Ratings
    N/A
    0 Ratings

    Advanced security features

    10.0
    100%
    3 Ratings
    N/A
    0 Ratings

    Integrates with Google Drive

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    Device sync

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • IBM B2B Cloud Services is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.0

    IBM B2B Cloud Services

    90%
    5 Ratings
    8.9

    Lucidspark

    89%
    282 Ratings

    Likelihood to Renew

    IBM B2B Cloud Services

    N/A
    0 Ratings
    8.8

    Lucidspark

    88%
    4 Ratings

    Usability

    IBM B2B Cloud Services

    N/A
    0 Ratings
    8.5

    Lucidspark

    85%
    282 Ratings

    Support Rating

    IBM B2B Cloud Services

    N/A
    0 Ratings
    8.3

    Lucidspark

    83%
    237 Ratings

    Likelihood to Recommend

    IBM

    As a part of the big telecom industry and project management team, we have observed a few specific scenarios where IBM B2B Cloud Services are doing well. Firstly, it is very good for a company that has a global customer base and needs to quickly respond to customer support issues. Second, the company that needs to rapidly deploy new applications or cloud services suits cloud services usage. Thirdly, a company that has a high volume of transactions and needs to be processed operation decisions quickly. In my observation, some cases where IBM B2B Cloud Services may not be the best fit is if a company has very more sensitive data that they cannot take the risk of being stored off-site although IBM security is best of all.
    Read full review

    Lucid Software

    As a Product manager, it is helpful to present system integration concepts and data flow. I am able to visualize concepts and express my thoughts to others better. This is by far the best tool for user story mapping with the Jira integration. Importing existing cards or creating new Jira tickets is so simple.
    Read full review

    Pros

    IBM

    • Provides a single gateway for all our increasingly complex B2B processes with our business partners.
    • Ensure we are adhering to the latest standards.
    • We like that we no longer have to manage our own servers and infrastructure. All that is taken care of in this Cloud-based architecture.
    Read full review

    Lucid Software

    • Intuitive and simple design is one of its strong points, so zero learning curve!
    • Clearing away the whole board or parts of the board is a breeze to avoid confusion.
    • The different pens with colors and nib thickness allow easy explanations.
    Read full review

    Cons

    IBM

    • Need a professional help or customer service help to understand the use for betterment.
    Read full review

    Lucid Software

    • CSV export of Lucidspark board cannot be imported into another board.
    • I cannot import contents from Miro (or other tools) to import my whiteboards from other tools into Lucidspark.
    • JIRA integration was clunky and I accidentally created 16 cards in JIRA without realizing it. All selected items in a flow chart became separate JIRA stories, which was surprising.
    Read full review

    Pricing Details

    IBM B2B Cloud Services

    Starting Price

    Editions & Modules

    IBM B2B Cloud Services editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Lucidspark

      Starting Price

      $0 per month per user

      Editions & Modules

      Lucidspark editions and modules pricing
      EditionModules
      EnterpriseContact us for a quote!1
      Team$9.002
      Individual$7.953
      Free$04

      Footnotes

      1. none
      2. per month, 3 user minimum
      3. per month, per user
      4. none

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      We offer free, individual, team, and enterprise licenses of Lucidspark.

      Pricing Info

      Likelihood to Renew

      IBM

      No answers on this topic

      Lucid Software

      It’s integral to the way we operate and run the business. It’s slick, professional and always having new features added
      Read full review

      Usability

      IBM

      No answers on this topic

      Lucid Software

      Lucidspark is very much the easiest offering to pick up and use and its not even close I have been to Lucid summits to lean how to better utilize Lucidchart and its hard to get others to do the same. The best part about Lucid spark is that when new people are involved in my project planning it takes less than 5 minutes to get them up to speed and collaborating right away.
      Read full review

      Support Rating

      IBM

      No answers on this topic

      Lucid Software

      It is efficient enough to execute the workflow and lacks only a few convenience requirements. It is easily recommended to any user due to its optimised templates and tools where the size limit is only interfering with the work process for new users to test it. It is also a potential platform to work with a team to get very good real-time responses.
      Read full review

      Alternatives Considered

      IBM

      IBM has the better brand name and better customer support. But, one would expect a fine product from such a large organization. Although, it counts good on good customer support, nice sharing and transitioning services; it lacks feature capabilities and providing a strong foundation for large data sets. It has these points missing in it.
      Read full review

      Lucid Software

      Other comparable platforms, such as Miro & mentioned above are slightly too vague in scope when it comes to virtual whiteboarding tools, however, they allow for linking blocks to live-updating Asana cards among other productivity tools.
      Read full review

      Return on Investment

      IBM

      • The service has really been helpful in proving an all in one source for marketing and outreach campaign efforts. It helps saves money by having all the features needed utilized in one software service.
      • Sometimes the product can require some additional training as well as a degree of knowledge in marketing analysis.
      • The service can be expensive when compared to lower level alternatives on the market.
      Read full review

      Lucid Software

      • I've made a Planning Poker template in Lucid that we use for Sprint Planning, and it's made it easier to switch to Story Points and forego task breakdown and time estimation altogether. It does save time during Sprint Planning but that's less significant than the fact that developers no longer feel the need or pressure to conform to whatever random time estimate was provided. That's thanks to Story Points, not Lucid itself, but Lucid surely made Planning Poker a lot easier than it used to be. As an added bonus, it stores voting history, so we can go back during the Retrospective and review particular items of interest that we completely botched the sizing of.
      Read full review

      Screenshots

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