What users are saying about
7 Ratings
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7 out of 100

Likelihood to Recommend

IBM B2B Cloud Services

We have just started to use IBM B2B Cloud Services within our department. We were looking for a cloud-based solution to manage all of our partner's B2B processes within a single interface. We did not want to have to go through the hassle of managing any sort of solution ourselves; thus, we came to the conclusion that a cloud-based solution would work best for our department. So far, we have found that the product has been reliable, and not having to worry about maintenance and patch cycles is always a good thing.
Anonymous | TrustRadius Reviewer

Sococo

Great for communication and work from home offices. It has a great visual layout, which removes the disconnect among the organization when working from home. It is less appropriate for bigger companies due to the official capacity limits for meetings. Sococo is an excellent way to check in with staff and be accountable to each other. However, if you are always working from home - this program may not be ideal due to the limitations mentioned earlier.Sococo is good if each employee has access to very high-speed internet. High -speed internet is a limitation for those in rural areas.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

IBM B2B Cloud Services
8.2
Sococo
4.7
Task Management
IBM B2B Cloud Services
8.7
Sococo
5.0
Gantt Charts
IBM B2B Cloud Services
7.9
Sococo
Scheduling
IBM B2B Cloud Services
8.7
Sococo
5.0
Workflow Automation
IBM B2B Cloud Services
8.7
Sococo
4.0
Mobile Access
IBM B2B Cloud Services
6.6
Sococo
3.0
Search
IBM B2B Cloud Services
8.4
Sococo
3.0
Visual planning tools
IBM B2B Cloud Services
8.6
Sococo
8.0

Communication

IBM B2B Cloud Services
8.4
Sococo
5.7
Chat
IBM B2B Cloud Services
7.8
Sococo
8.0
Notifications
IBM B2B Cloud Services
8.7
Sococo
5.0
Discussions
IBM B2B Cloud Services
8.6
Sococo
6.0
Surveys
IBM B2B Cloud Services
8.0
Sococo
Internal knowledgebase
IBM B2B Cloud Services
9.5
Sococo
5.0
Integrates with GoToMeeting
IBM B2B Cloud Services
7.0
Sococo
5.0
Integrates with Gmail and Google Hangouts
IBM B2B Cloud Services
8.0
Sococo
7.0
Integrates with Outlook
IBM B2B Cloud Services
9.6
Sococo
4.0

File Sharing & Management

IBM B2B Cloud Services
8.3
Sococo
4.6
Versioning
IBM B2B Cloud Services
8.9
Sococo
6.0
Video files
IBM B2B Cloud Services
8.9
Sococo
3.0
Audio files
IBM B2B Cloud Services
7.9
Sococo
3.0
Document collaboration
IBM B2B Cloud Services
8.9
Sococo
3.0
Access control
IBM B2B Cloud Services
7.9
Sococo
5.0
Advanced security features
IBM B2B Cloud Services
8.8
Sococo
6.0
Integrates with Google Drive
IBM B2B Cloud Services
6.0
Sococo
5.0
Device sync
IBM B2B Cloud Services
8.9
Sococo
6.0

Pros

IBM B2B Cloud Services

  • Document process management
  • Transition services, including planning, design, project management and testing
  • Translation, community and visibility service
  • Trading partner community support
Anonymous | TrustRadius Reviewer

Sococo

  • Conference calls. No need for formal invites, excellent call quality and reliability.
  • Virtual rooms - see who's talking with who.
  • Instant chat - can also use Slack as a backend.
John Ball | TrustRadius Reviewer

Cons

IBM B2B Cloud Services

  • Can't rely on huge data sets
  • Organizations is huge, it's tough to handle
  • Limited feature sets
Himanshu Singh | TrustRadius Reviewer

Sococo

  • On rare occasions my co-workers have had problems where they open Sococo and it doesn't recognize when they're speaking. However, restarting the program usually fixes it.
  • Users can 'knock' on another's 'virtual' office to come in to talk. Essentially, the same as waiting for a person to pick up when calling on a landline. An option to auto-let anyone in who knocks would be useful.
Anonymous | TrustRadius Reviewer

Usability

IBM B2B Cloud Services

No score
No answers yet
No answers on this topic

Sococo

Sococo 7.0
Based on 1 answer
It was easy to use but still needs lots of improvement to collaborate with other tools
Anonymous | TrustRadius Reviewer

Support Rating

IBM B2B Cloud Services

No score
No answers yet
No answers on this topic

Sococo

Sococo 6.0
Based on 1 answer
Sococo didn't seem to have a strong support line. In comparison to other products, such as Microsoft Teams, it did not regularly check in with us. There should be opportunities to give feedback on the quality of the program periodically and if we had any issues. Sometimes, Sococo would crash, and we would 'restart it' but not know why it happened.
Anonymous | TrustRadius Reviewer

Alternatives Considered

IBM B2B Cloud Services

IBM B2B Cloud Services stands out among the competition with its solid performance, wealth of features, and multiple platform compatibility. While it can be more expensive than competitive services, its core components are powerful enough to work with multiple levels of marketing campaigns and outreach efforts. The service works well among different levels of clients and can be utilized better across different viewing devices
Bruce Emmerling | TrustRadius Reviewer

Sococo

WebEx Meetings, Skype for Business, and Google Hangouts all require that you create some sort of "call event" that people can join or leave. Sococo gives you the ability to seamlessly move between meetings within one app and also provide a status of available or unavailable, or better yet, people can just see that you're in a meeting and who you're in that meeting with. This provides the opportunity for a boss to step in and determine a meeting isn't super important, so they can talk to someone in the meeting.
Anonymous | TrustRadius Reviewer

Return on Investment

IBM B2B Cloud Services

  • We feel that IBM B2B Cloud Services will drive down our maintenance costs because my group is no longer responsible for patching and maintaining infrastructure.
  • High availability of IBM B2B Cloud Services will allow us to have a greater up time with less downtime.
  • Having a single platform where all B2B integrations are shown and presented in a single interface will allow us to quickly and effectively manage those integrations and see which ones are really needed. A single view will provide instant visibility into any sort of problems that may arise as well.
Anonymous | TrustRadius Reviewer

Sococo

  • Sococo completely overcame the problem of staying in touch with remote development teams.
  • Enabled daily scrum meetings, sprint reviews, etc.
  • Helped keep everybody engaged in the project.
John Ball | TrustRadius Reviewer

Pricing Details

IBM B2B Cloud Services

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sococo

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

IBM B2B Cloud Services
8.6
Sococo
7.0

Usability

IBM B2B Cloud Services
Sococo
7.0

Support Rating

IBM B2B Cloud Services
Sococo
6.0

Add comparison