What users are saying about
8 Ratings
19 Ratings
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Score 9.2 out of 100
8 Ratings
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Score 1 out of 100

Feature Set Ratings

  • IBM B2B Cloud Services ranks higher in 3 feature sets: Project Management, Communication, File Sharing & Management

Project Management

9.4

IBM B2B Cloud Services

94%
4.7

Sococo

47%
IBM B2B Cloud Services ranks higher in 7/7 features

Task Management

10.0
100%
5 Ratings
5.0
50%
1 Rating

Gantt Charts

9.0
90%
5 Ratings
N/A
0 Ratings

Scheduling

10.0
100%
5 Ratings
5.0
50%
1 Rating

Workflow Automation

9.0
90%
5 Ratings
4.0
40%
1 Rating

Mobile Access

9.0
90%
4 Ratings
3.0
30%
3 Ratings

Search

10.0
100%
5 Ratings
3.0
30%
2 Ratings

Visual planning tools

9.0
90%
5 Ratings
8.0
80%
1 Rating

Communication

9.4

IBM B2B Cloud Services

94%
5.3

Sococo

53%
IBM B2B Cloud Services ranks higher in 8/8 features

Chat

9.0
90%
4 Ratings
5.0
50%
5 Ratings

Notifications

10.0
100%
5 Ratings
5.0
50%
5 Ratings

Discussions

10.0
100%
5 Ratings
6.0
60%
3 Ratings

Surveys

9.0
90%
5 Ratings
N/A
0 Ratings

Internal knowledgebase

10.0
100%
5 Ratings
5.0
50%
2 Ratings

Integrates with GoToMeeting

8.0
80%
3 Ratings
5.0
50%
1 Rating

Integrates with Gmail and Google Hangouts

9.0
90%
3 Ratings
7.0
70%
1 Rating

Integrates with Outlook

10.0
100%
4 Ratings
4.0
40%
1 Rating

File Sharing & Management

9.4

IBM B2B Cloud Services

94%
4.6

Sococo

46%
IBM B2B Cloud Services ranks higher in 8/8 features

Versioning

9.0
90%
3 Ratings
6.0
60%
1 Rating

Video files

10.0
100%
3 Ratings
3.0
30%
1 Rating

Audio files

9.0
90%
3 Ratings
3.0
30%
1 Rating

Document collaboration

10.0
100%
3 Ratings
3.0
30%
1 Rating

Access control

9.0
90%
4 Ratings
5.0
50%
1 Rating

Advanced security features

10.0
100%
3 Ratings
6.0
60%
1 Rating

Integrates with Google Drive

9.0
90%
3 Ratings
5.0
50%
1 Rating

Device sync

9.0
90%
3 Ratings
6.0
60%
2 Ratings

Attribute Ratings

  • IBM B2B Cloud Services is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.0

IBM B2B Cloud Services

90%
5 Ratings
1.0

Sococo

10%
5 Ratings

Usability

IBM B2B Cloud Services

N/A
0 Ratings
7.0

Sococo

70%
1 Rating

Support Rating

IBM B2B Cloud Services

N/A
0 Ratings
6.0

Sococo

60%
2 Ratings

Likelihood to Recommend

IBM

As a part of the big telecom industry and project management team, we have observed a few specific scenarios where IBM B2B Cloud Services are doing well. Firstly, it is very good for a company that has a global customer base and needs to quickly respond to customer support issues. Second, the company that needs to rapidly deploy new applications or cloud services suits cloud services usage. Thirdly, a company that has a high volume of transactions and needs to be processed operation decisions quickly. In my observation, some cases where IBM B2B Cloud Services may not be the best fit is if a company has very more sensitive data that they cannot take the risk of being stored off-site although IBM security is best of all.
Read full review

Social Communications Company

We tried Sococo as means of gamifying a natively remote office. It does the job but the tool suffers from a lack of integrations. You will run out of free minutes very quickly and the additional charges are too high to make business sense.
Read full review

Pros

IBM

  • Provides a single gateway for all our increasingly complex B2B processes with our business partners.
  • Ensure we are adhering to the latest standards.
  • We like that we no longer have to manage our own servers and infrastructure. All that is taken care of in this Cloud-based architecture.
Read full review

Social Communications Company

  • Visual layout - the virtual office visible was very helpful because it made the organization feel closer and as a whole, much more connected. Further, you can group departments in your layout, so it gave a good visual understanding of who was part of each 'department/team.'
  • Sound - the sound quality was good overall in meetings, and I liked the realistic sounds for opening and closing an office, etc. It allowed for a real office feel, and this is especially important since a lot of companies offer the option to work from home now - this removes the 'disconnect' that usually exists when working from home.
  • Communication options - it allowed for multiple ways to communicate and places to communicate - i.e., in the auditorium, lunchroom, conference room, or a smaller room. Very realistic and a variety in that sense.
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Cons

IBM

  • Need a professional help or customer service help to understand the use for betterment.
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Social Communications Company

  • It would be great if it supported other major browsers. Not everyone has Chrome installed.
  • The ongoing subscription cost is difficult to justify. This is the only reason we stopped using it.
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Pricing Details

IBM B2B Cloud Services

Starting Price

Editions & Modules

IBM B2B Cloud Services editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Sococo

    Starting Price

    $14.99 per month per seat

    Editions & Modules

    Sococo editions and modules pricing
    EditionModules
    Sococo$14.99 or $13.99 if paid annually1
    Sococo Unlimited$24.992

    Footnotes

    1. per month per seat
    2. per month per seat

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Sococo pricing plan includes a 10 seat minimum and 500 minutes per seat per month. Additional minutes price at $5 per 1,000 minutes. Sococo unlimited include a 100 seat minimum with unlimited minutes per seat per user.

    Usability

    IBM

    No answers on this topic

    Social Communications Company

    It was easy to use but still needs lots of improvement to collaborate with other tools
    Read full review

    Support Rating

    IBM

    No answers on this topic

    Social Communications Company

    Sococo didn't seem to have a strong support line. In comparison to other products, such as Microsoft Teams, it did not regularly check in with us. There should be opportunities to give feedback on the quality of the program periodically and if we had any issues. Sometimes, Sococo would crash, and we would 'restart it' but not know why it happened.
    Read full review

    Alternatives Considered

    IBM

    IBM has the better brand name and better customer support. But, one would expect a fine product from such a large organization. Although, it counts good on good customer support, nice sharing and transitioning services; it lacks feature capabilities and providing a strong foundation for large data sets. It has these points missing in it.
    Read full review

    Social Communications Company

    I prefer Sococo over Lync/Skype for a few reasons. I feel the user interface is slicker, better voice clarity, easier to hop between calls. And, all call members can go to a common chat room on their own accord instead of one person trying to invite everybody. I also feel that it's easier to share one's screen and swap between different shared screens with Sococo.
    Read full review

    Return on Investment

    IBM

    • The service has really been helpful in proving an all in one source for marketing and outreach campaign efforts. It helps saves money by having all the features needed utilized in one software service.
    • Sometimes the product can require some additional training as well as a degree of knowledge in marketing analysis.
    • The service can be expensive when compared to lower level alternatives on the market.
    Read full review

    Social Communications Company

    • Morning meetings are much simpler with sococo than without. Small powwows with coworkers to work out little bugs are also a lot more enticing since setup is essentially nonexistent.
    • It might be argued that the cost of sococo isn't worth the benefits of simplicity and ease of use.
    Read full review

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