What users are saying about
9 Ratings
14 Ratings
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Score 8.4 out of 100
9 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

IBM B2B Cloud Services

We have just started to use IBM B2B Cloud Services within our department. We were looking for a cloud-based solution to manage all of our partner's B2B processes within a single interface. We did not want to have to go through the hassle of managing any sort of solution ourselves; thus, we came to the conclusion that a cloud-based solution would work best for our department. So far, we have found that the product has been reliable, and not having to worry about maintenance and patch cycles is always a good thing.
Anonymous | TrustRadius Reviewer

HighQ

HighQ Collaborate is well suited to situations where a law firm maintains numerous documents for a client and the client needs access to them on a regular basis.For example, we may store the client's minute book (which is relatively common for a large corporate law firm to do), but the client may need access to documents in that minute book on a regular basis.Likewise, we have an internal system at the firm for hosting digital versions of closing books, however, many clients would not have a similar system because they would only receive closing books irregularly. USBs get lost and the client might not want to put the closing book on the main server where anyone can access it. By putting the closing book on the extranet site, the individuals in the client's organization who should be able to access the closing book can do so.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

IBM B2B Cloud Services
8.2
HighQ
8.1
Task Management
IBM B2B Cloud Services
8.7
HighQ
8.0
Gantt Charts
IBM B2B Cloud Services
7.9
HighQ
Scheduling
IBM B2B Cloud Services
8.7
HighQ
8.0
Workflow Automation
IBM B2B Cloud Services
8.7
HighQ
9.0
Mobile Access
IBM B2B Cloud Services
6.6
HighQ
9.1
Search
IBM B2B Cloud Services
8.4
HighQ
9.6
Visual planning tools
IBM B2B Cloud Services
8.6
HighQ
5.0

Communication

IBM B2B Cloud Services
8.4
HighQ
8.6
Chat
IBM B2B Cloud Services
7.8
HighQ
9.0
Notifications
IBM B2B Cloud Services
8.7
HighQ
9.0
Discussions
IBM B2B Cloud Services
8.6
HighQ
9.0
Surveys
IBM B2B Cloud Services
8.0
HighQ
6.0
Internal knowledgebase
IBM B2B Cloud Services
9.5
HighQ
10.0
Integrates with GoToMeeting
IBM B2B Cloud Services
7.0
HighQ
Integrates with Gmail and Google Hangouts
IBM B2B Cloud Services
8.0
HighQ
Integrates with Outlook
IBM B2B Cloud Services
9.6
HighQ

File Sharing & Management

IBM B2B Cloud Services
8.3
HighQ
9.4
Versioning
IBM B2B Cloud Services
8.9
HighQ
10.0
Video files
IBM B2B Cloud Services
8.9
HighQ
9.0
Audio files
IBM B2B Cloud Services
7.9
HighQ
9.0
Document collaboration
IBM B2B Cloud Services
8.9
HighQ
9.2
Access control
IBM B2B Cloud Services
7.9
HighQ
9.2
Advanced security features
IBM B2B Cloud Services
8.8
HighQ
10.0
Integrates with Google Drive
IBM B2B Cloud Services
6.0
HighQ
Device sync
IBM B2B Cloud Services
8.9
HighQ

Pros

IBM B2B Cloud Services

  • Document process management
  • Transition services, including planning, design, project management and testing
  • Translation, community and visibility service
  • Trading partner community support
Anonymous | TrustRadius Reviewer

HighQ

  • Document sharing. This product makes it easy to upload, review and organize documents related to a particular project or matter.
  • Permissions. Collaborate allows very granular permissions to be assigned for shared documents and administrative activities such as workflows.
  • Reliability. The product is cloud-based and rarely, if ever, unavailable.
Anonymous | TrustRadius Reviewer

Cons

IBM B2B Cloud Services

  • Can't rely on huge data sets
  • Organizations is huge, it's tough to handle
  • Limited feature sets
Himanshu Singh | TrustRadius Reviewer

HighQ

  • It is just not that exciting. We host documents on there for clients but the extranet sites have ultimately turned out to not be a product that our clients are clamoring for or that we are regularly pushing.
Anonymous | TrustRadius Reviewer

Support Rating

IBM B2B Cloud Services

No score
No answers yet
No answers on this topic

HighQ

HighQ 10.0
Based on 2 answers
The interface is easy to use and overall the software seems pretty robust (I haven't had any crashes yet), so I haven't had to use the support very often. Likewise, I don't think I've ever had a client e-mail me with questions or issues - the software is pretty idiot-proof.
Anonymous | TrustRadius Reviewer

Alternatives Considered

IBM B2B Cloud Services

IBM B2B Cloud Services stands out among the competition with its solid performance, wealth of features, and multiple platform compatibility. While it can be more expensive than competitive services, its core components are powerful enough to work with multiple levels of marketing campaigns and outreach efforts. The service works well among different levels of clients and can be utilized better across different viewing devices
Bruce Emmerling | TrustRadius Reviewer

HighQ

I feel that HighQ does not really have any real competition in this space because it simply accomplishes its goals far better than the competition at lower cost, while requiring less training and administration.
Anonymous | TrustRadius Reviewer

Return on Investment

IBM B2B Cloud Services

  • We feel that IBM B2B Cloud Services will drive down our maintenance costs because my group is no longer responsible for patching and maintaining infrastructure.
  • High availability of IBM B2B Cloud Services will allow us to have a greater up time with less downtime.
  • Having a single platform where all B2B integrations are shown and presented in a single interface will allow us to quickly and effectively manage those integrations and see which ones are really needed. A single view will provide instant visibility into any sort of problems that may arise as well.
Anonymous | TrustRadius Reviewer

HighQ

  • Permits fairly simple administration by a single person for hundreds of Extranets
  • One shop stopping for reliable, secure document sharing and signing with external parties
  • Simple enough to use that internal and external users do not need training to take advantage of the product.
Anonymous | TrustRadius Reviewer

Pricing Details

IBM B2B Cloud Services

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

HighQ

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

IBM B2B Cloud Services
8.6
HighQ
9.2

Support Rating

IBM B2B Cloud Services
HighQ
10.0

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