Blueworks Live is cloud-based business process management software that provides users with a collaborative environment for documenting, analyzing, and building business process mapping.
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SmartDraw
Score 8.1 out of 10
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SmartDraw is a diagramming and flow chart building tool from SmartDraw Software in San Diego, California.
$131.40
per year (for a single user on an individual plan)
Pharmacies are subject to several regulatory obligations, including FDA and HIPAA rules. Pharmacy teams may record and view compliance-related procedures in a uniform format with IBM BLueworks Live. This facilitates Audit tracking, ensures process compliance at every stage, and keeps audits running smoothly.
I believe SmartDraw is a great tool for small- to mid-sized organizations for simplifying the production and management of org charts. We've also had the PMO experiment with the use of some of their flow charts as well. If an organization has an HCM with the capability of producing (good!) org charts, that is likely the best option... but many that I have used in my 30-year HR career don't. So there is definitely a need for SmartDraw in the market!
They are always very helpful, we get computers every two years and I have to call them to move the license from one computer to another and they do it with a smile in their voice!
Blueworks Live was part of a project deal. We did not keep it after the project. We found there are many solutions offering similar or superior capabilities - the fact that Blueworks does not fully support the universal BPMN standard was a big letdown for us. The pricing also did not make sense as a standalone solution.
We have used Corel Draw and Adobe Acrobat. Both of those tools were good when they came out but the abilities of SmartDraw far outweigh both those tools. Corel Draw was also more complex to operate and do tasks, as was Adobe Acrobat in which some basic tasks took additional steps to complete.
It has helped us reduce miscommunication between our departments, such as production, inventory, and shipping, thus reducing delays.
Now, most things are automated; we can quickly know when a product will be in low stock.
With the help of custom charts, we are easily able to determine our best-selling product of the month and week, which helps us market according to stats.
SmartDraw has provided good return for our internal purposes. Using it to understand an organization's structure and inner workings has been valuable. On the client side, creating steps and businesses processes has also been a big plus. It has helped decrease confusing reporting structures and has provided a detailed map for individuals to understand where they fit within their organization.
Unfortunately, SmartDraw has been somewhat inefficient with some of the more complex projects on our plate and has really deterred certain employees from even wanting to use it.
