IBM Business Automation Workflow vs. ProcessMaker

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Business Automation Workflow
Score 9.6 out of 10
N/A
IBM Business Automation Workflow is a solution that helps users automate digital workflows to increase productivity, efficiency and insights — on premises or on cloud.N/A
ProcessMaker
Score 9.0 out of 10
N/A
ProcessMaker's low-code intelligent automation platform empowers organizations to design business processes in seconds and without experience. It features an AI-powered decision engine and intelligent document processing (IDP) capabilities to gather insight from unstructure data.N/A
Pricing
IBM Business Automation WorkflowProcessMaker
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IBM Business Automation WorkflowProcessMaker
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
IBM Business Automation WorkflowProcessMaker
Top Pros
Top Cons
Features
IBM Business Automation WorkflowProcessMaker
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
IBM Business Automation Workflow
10.0
4 Ratings
21% above category average
ProcessMaker
9.3
6 Ratings
17% above category average
Dashboards10.04 Ratings10.06 Ratings
Standard reports10.04 Ratings9.06 Ratings
Custom reports10.04 Ratings9.06 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
IBM Business Automation Workflow
10.0
4 Ratings
18% above category average
ProcessMaker
9.2
6 Ratings
28% above category average
Process designer10.04 Ratings10.06 Ratings
Process simulation10.03 Ratings10.05 Ratings
Business rules engine10.04 Ratings8.06 Ratings
SOA support10.04 Ratings9.06 Ratings
Process player10.03 Ratings9.05 Ratings
Support for modeling languages10.04 Ratings00 Ratings
Form builder10.04 Ratings9.75 Ratings
Model execution10.04 Ratings9.05 Ratings
Collaboration
Comparison of Collaboration features of Product A and Product B
IBM Business Automation Workflow
10.0
3 Ratings
19% above category average
ProcessMaker
-
Ratings
Social collaboration tools10.03 Ratings00 Ratings
Content Management Capabilties
Comparison of Content Management Capabilties features of Product A and Product B
IBM Business Automation Workflow
10.0
4 Ratings
21% above category average
ProcessMaker
-
Ratings
Content management10.04 Ratings00 Ratings
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User Ratings
IBM Business Automation WorkflowProcessMaker
Likelihood to Recommend
10.0
(8 ratings)
9.0
(6 ratings)
Likelihood to Renew
8.0
(4 ratings)
-
(0 ratings)
Usability
8.0
(2 ratings)
-
(0 ratings)
Support Rating
8.0
(2 ratings)
-
(0 ratings)
In-Person Training
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.0
(1 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
IBM Business Automation WorkflowProcessMaker
Likelihood to Recommend
IBM
Have your process first on paper Its important to first document the process before venturing into BPMS. It will save a lot of pain and heartaches. A BPM tool is no magic bullet, it merely automates your process. Its upto you to put visibility and tracking on top of it. Provide monitoring so that you get a chance to improve your process continously. BPM is not an application If you are trying to build an application with BPM, chances are that your are alraedy failing. BPM must be a strategic initiative for an organization. Yes, you build Dashboards, Reports and other software in BPMS, however you do it at a process level not at an application level. http://bpmstech.blogspot.com/2011/05/bpm-initiative.html Know the difference between process data and business data http://bpmstech.blogspot.com/2011/05/lombardi-best-practices.html http://bpmstech.blogspot.com/2012/02/bpm-system-architecture.html
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ProcessMaker Inc.
I loved it. You will not get an easier interface. You can develop workflow processes in a simple way, one which allows anyone to understand what you are trying to accomplish; however, you will get into some issues if your employees are scared of coding (when you get to the advanced features). For some, this will never be an issue as the knowledge you need is very basic. But for the school I was working with, it would have stopped them cold
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Pros
IBM
  • System does a great job normalizing business process and automating order processing tasks. Before TeamWorks, the process was much more manual and more expensive staff ($65k to $70K) were required to manage the process. Since implementing TeamWorks, we need much lower-skilled workers to manage order processing.
  • System ensures that we have consistent data across all systems.
  • Rules engine is really the “company playbook” – it is the heart and soul of how the company works. It handles thousands of orders per day
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ProcessMaker Inc.
  • We can write PHP and Javascript code to handle the way the ProcessMaker does. It makes the ProcessMaker more flexible to meet our requests on our workflow.
  • The Processmaker provides a What-You-See-Is-What-You-Get flowchart design tool, we can draw our process very easy like Visio. And, We can use the flowchart to implement our workflow.
  • Also, the Dynaform, the electronic form function of Processmaker, is WYSIWYG form design tool, help us design forms participated in the process.
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Cons
IBM
  • The system gets crashed when many instances go into the queue stage. The system even crashes and sometimes restarts automatically when the load on the server increases. We had to develop a separate software for this and maintain the same.
  • We cannot manipulate the data during run time. It is difficult to develop user-interfaces with complex functionality.
  • In order to consume external services that follow HTTP protocol, we need to use IDE for that, and consuming services from IDE takes a lot of time to give a response.
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ProcessMaker Inc.
  • I am still not able to achieve complicated workflows. May be a developer to create a plugin is required.
  • The UI can be more attractive and colourful.
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Likelihood to Renew
IBM
This particular decision will be made by other people. Overall IBM BPM is the best BPM engine that I have worked with. It is implemented at our company and IT and business are already somewhat familiar with it. Therefore if asked I will recommend renewal as long as the price is reasonable.
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ProcessMaker Inc.
No answers on this topic
Usability
IBM
• The system is easy enough to use but, by definition, is a complex tool. However, they have done a good job generally balancing tool complexity / capability with usability. When comparing to MS Biz Talk, for example, Biz Talk has less functionality but is actually harder to use.
• Software is very flexible. For somebody with the right technical background, it’s quite easy to write some Java code to overcome any hurdles or make the product do what is needed
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ProcessMaker Inc.
No answers on this topic
Support Rating
IBM
Issues can be raised through tickets and it works based on the priority of the issue. The Support Team response is also good and the solution is provided in a short span of time. In a case where the issue is serious, they try to find out the root cause and provide an alternative for it.
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ProcessMaker Inc.
No answers on this topic
In-Person Training
IBM
• Attended on premise sysadmin training for 4 days, 8 hours per day. Although further follow-up training was available, I never felt the need to go back. Training was very hands-on with real modeling (rather than just following a manual). Very effective.
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ProcessMaker Inc.
No answers on this topic
Implementation Rating
IBM
• Very satisfied – not too difficult at all.
• We had a consultant available as part of our contract, but we didn’t really need to use (except for some advice on ActiveDirectory and single sign-on)
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ProcessMaker Inc.
No answers on this topic
Alternatives Considered
IBM
Pega Pega is a comprehensive suite which offers a unique theme of BPM development in the market. A no-coding approach based on rules with inheritance makes Pega a very powerful product. However Pega, falls short on integration centric capabilities and very rigid to customize. On the other hand IBM comes with array of products which suits needs of varying degree. Advanced integration is solved by BPEL Process Server which has support for state based patterns and mediation. Dynamic rules and event management can be solved with WODM, Cloud to on-premise connectivity with Cast Iron, Enterprise gateway and security usecases with DataPower, Social BPM with IBM BPM , WODM, mobify with Worklight. Pega has a little bit of eveything here and there. It solves the dynamic rule management, brings out the flavor of Social BPM and mobility with Antenna ( I guess) and predictive analytics as well in one single suite. There are certain usecases which needs to have a little bit of everything, however this little bits and pieces of functionality when its blows, Pega would have problems to scale. With IBM its a bit nightmare to maintain a variety of technologies, however you can wish to go for one without the other and go for something only when you truly need it. Pega vs IBM Its difficult to pick a winner. In nutshell when you want a full scale BPM with rich integration capabilities go for IBM BPM. On the other hand if you hava mature integration capability already, Pega can yield quick results for you as well. Pega's strength is its methodology. IBM BPM's strength is integration. Actually you can't go wrong with both in terms of implementation. My strong recommendation is to invest time to process analysis and pick a good vendor to support consulting and implementation.
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ProcessMaker Inc.
Before making the decision to get ProcessMaker, we assessed different and best options in the market, which are also quite competitive. KiSSFLOW, Blueworks Live, and Bizagi, being the most relevant and ADONIS, to mention the ones we consider the most relevant and capable of meeting our needs. In the end, we went for ProcessMaker because of mainly three things as described before: 1. Real-time process status tracking. 2. Metrics and dashboards. 3. Ease of use for constructing diagrams.
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Scalability
IBM
It scales from small team interactions to business processes serving thousands of employees, as well as straight-through-processing needs that go well beyond. Of course, scale is always in the eye of the beholder, but IBM BPM does a good job of giving you all of the hooks, APIs, and data that you need to take on whatever scaling approaches you need to meet the load
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ProcessMaker Inc.
No answers on this topic
Return on Investment
IBM
  • It has added value to the upper management to give visibility into what is happening at any time in the enterprise.
  • Boosted employee morale because it gives them all the information to work the case/task in a single location.
  • Identifies bottlenecks and improves the turnover.
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ProcessMaker Inc.
  • This would have been the easiest program to implement. It would have been the quickest, and the one that most of the employees would have been able to master. That alone would have saved countless dollars in time investment.
  • Unfortunately, the environment doesn't support knowledge of coding. So, they would never be able to advance further than a certain degree before having to bring someone else in again. It would have saved money at first, but then would have ended up costing in the long run.
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