What users are saying about
64 Ratings
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Score 7.3 out of 100
64 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

IBM BPM

Have your process first on paperIts important to first document the process before venturing into BPMS. It will save a lot of pain and heartaches. A BPM tool is nomagic bullet, it merely automates your process. Its upto you to put visibility and tracking on top of it. Provide monitoring so thatyou get a chance to improve your process continously.BPM is not an applicationIf you are trying to build an application with BPM, chances are that your are alraedy failing. BPM must be a strategic initiative for anorganization. Yes, you build Dashboards, Reports and other software in BPMS, however you do it at a process level not at an applicationlevel.http://bpmstech.blogspot.com/2011/05/bpm-initiative.htmlKnow the difference between process data and business datahttp://bpmstech.blogspot.com/2011/05/lombardi-best-practices.htmlhttp://bpmstech.blogspot.com/2012/02/bpm-system-architecture.html
Prasanna Selvaraj | TrustRadius Reviewer

Microsoft Power Automate

Microsoft Power Automate is best suited for approvals and working with SharePoint Lists. It is easy to create an approval that either requires the submitter's manager (Active Directory) to approve or enter in a specific person or person's to approve. Additional approvers and other subtasks can be added as well. For example, if the request was approved, a SharePoint List can be created and or updated by adding the new request as a new row and enter in only the data that you set as required on the list. It will also send out customized emails for "Approved" or "Rejected" requests. Also, add comments to Microsoft Teams Channels, export to Microsoft Excel or Adobe PDF, these are some of the features available in flow.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

IBM BPM
8.6
Microsoft Power Automate
Dashboards
IBM BPM
8.9
Microsoft Power Automate
Standard reports
IBM BPM
7.9
Microsoft Power Automate
Custom reports
IBM BPM
8.9
Microsoft Power Automate

Process Engine

IBM BPM
7.5
Microsoft Power Automate
Process designer
IBM BPM
8.0
Microsoft Power Automate
Process simulation
IBM BPM
8.0
Microsoft Power Automate
Business rules engine
IBM BPM
7.0
Microsoft Power Automate
SOA support
IBM BPM
5.0
Microsoft Power Automate
Process player
IBM BPM
7.0
Microsoft Power Automate
Support for modeling languages
IBM BPM
8.0
Microsoft Power Automate
Form builder
IBM BPM
8.0
Microsoft Power Automate
Model execution
IBM BPM
9.0
Microsoft Power Automate

Collaboration

IBM BPM
5.0
Microsoft Power Automate
Social collaboration tools
IBM BPM
5.0
Microsoft Power Automate

Content Management Capabilties

IBM BPM
8.0
Microsoft Power Automate
Content management
IBM BPM
8.0
Microsoft Power Automate

Pros

IBM BPM

  • System does a great job normalizing business process and automating order processing tasks. Before TeamWorks, the process was much more manual and more expensive staff ($65k to $70K) were required to manage the process. Since implementing TeamWorks, we need much lower-skilled workers to manage order processing.
  • System ensures that we have consistent data across all systems.
  • Rules engine is really the “company playbook” – it is the heart and soul of how the company works. It handles thousands of orders per day
Anonymous | TrustRadius Reviewer

Microsoft Power Automate

  • Allow for important tasks, reminders and emails to be automatically redelivered and pinned for importance.
  • Ease of template use and flow wizard to help those unfamiliar with its potential.
  • Integrates across the entire O365 suite which makes the tool easy to access and little effort to deploy. Simple licensing roll-out is all that is needed.
  • Self-help knowledge base is very informative.
Jesse Bickel, MS - PMP | TrustRadius Reviewer

Cons

IBM BPM

  • The system gets crashed when many instances go into the queue stage. The system even crashes and sometimes restarts automatically when the load on the server increases. We had to develop a separate software for this and maintain the same.
  • We cannot manipulate the data during run time. It is difficult to develop user-interfaces with complex functionality.
  • In order to consume external services that follow HTTP protocol, we need to use IDE for that, and consuming services from IDE takes a lot of time to give a response.
Anonymous | TrustRadius Reviewer

Microsoft Power Automate

  • One thing is, unlike PowerApps, it's not for everyone. You need some technical know how.
  • Sometimes connections get broken and you might have to recreate the Flow, which can be a nightmare scenario depending on how big it is.
  • Cryptic error messages, I feel we could be given more info when a Flow fails.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

IBM BPM

IBM BPM 8.0
Based on 4 answers
This particular decision will be made by other people. Overall IBM BPM is the best BPM engine that I have worked with. It is implemented at our company and IT and business are already somewhat familiar with it. Therefore if asked I will recommend renewal as long as the price is reasonable.
Anonymous | TrustRadius Reviewer

Microsoft Power Automate

No score
No answers yet
No answers on this topic

Usability

IBM BPM

IBM BPM 8.0
Based on 2 answers
• The system is easy enough to use but, by definition, is a complex tool. However, they have done a good job generally balancing tool complexity / capability with usability. When comparing to MS Biz Talk, for example, Biz Talk has less functionality but is actually harder to use.
• Software is very flexible. For somebody with the right technical background, it’s quite easy to write some Java code to overcome any hurdles or make the product do what is needed
Anonymous | TrustRadius Reviewer

Microsoft Power Automate

Microsoft Power Automate 10.0
Based on 1 answer
Microsoft Power Automate (formerly Microsoft Flow) is very user friendly. It is mostly just click to add functions or connections and then fill in pertinent information to ensure that the connector functions the way that you want. I was able to create my first flow within minutes just by looking through the connectors and piecing it together.
Phillip Templeton | TrustRadius Reviewer

Support Rating

IBM BPM

IBM BPM 8.0
Based on 2 answers
Issues can be raised through tickets and it works based on the priority of the issue. The Support Team response is also good and the solution is provided in a short span of time. In a case where the issue is serious, they try to find out the root cause and provide an alternative for it.
Anonymous | TrustRadius Reviewer

Microsoft Power Automate

Microsoft Power Automate 7.7
Based on 7 answers
So Microsoft Flow support for its general troubleshooting or correcting issues is excellent. But to my knowledge, Microsoft Flow itself does not have service providers, even though they offer templates on their online app. I have found myself many times trying to complete individual actions that have no known template or even forum example. Every business is unique, and Microsoft does an excellent job of providing versatile yet straightforward systems. Microsoft Flow is definitely on the more advanced side of things. Having support or being able to purchase superior service (on building personalized flows) would be great.
Matthew Smith | TrustRadius Reviewer

In-Person Training

IBM BPM

IBM BPM 9.0
Based on 1 answer
• Attended on premise sysadmin training for 4 days, 8 hours per day. Although further follow-up training was available, I never felt the need to go back. Training was very hands-on with real modeling (rather than just following a manual). Very effective.
Anonymous | TrustRadius Reviewer

Microsoft Power Automate

No score
No answers yet
No answers on this topic

Implementation Rating

IBM BPM

IBM BPM 9.0
Based on 1 answer
• Very satisfied – not too difficult at all.
• We had a consultant available as part of our contract, but we didn’t really need to use (except for some advice on ActiveDirectory and single sign-on)
Anonymous | TrustRadius Reviewer

Microsoft Power Automate

No score
No answers yet
No answers on this topic

Alternatives Considered

IBM BPM

Pega Pega is a comprehensive suite which offers a unique theme of BPM development in the market. A no-coding approach based on rules with inheritance makes Pega a very powerful product. However Pega, falls short on integration centric capabilities and very rigid to customize. On the other hand IBM comes with array of products which suits needs of varying degree. Advanced integration is solved by BPEL Process Server which has support for state based patterns and mediation. Dynamic rules and event management can be solved with WODM, Cloud to on-premise connectivity with Cast Iron, Enterprise gateway and security usecases with DataPower, Social BPM with IBM BPM , WODM, mobify with Worklight.Pega has a little bit of eveything here and there. It solves the dynamic rule management, brings out the flavor of Social BPM and mobility with Antenna ( I guess) and predictive analytics as well in one single suite. There are certain usecases which needs to have a little bit of everything, however this little bits and pieces of functionality when its blows, Pega would have problems to scale. With IBM its a bit nightmare to maintain a variety of technologies, however you can wish to go for one without the other and go for something only when you truly need it.Pega vs IBMIts difficult to pick a winner. In nutshell when you want a full scale BPM with rich integration capabilities go for IBM BPM. On the other hand if you hava mature integration capability already, Pega can yield quick results for you as well. Pega's strength is its methodology. IBM BPM's strength is integration. Actually you can't go wrong with both in terms of implementation. My strong recommendation is to invest time to process analysis and pick a good vendor to support consulting and implementation.
Prasanna Selvaraj | TrustRadius Reviewer

Microsoft Power Automate

In my opinion [Microsoft Power Automate (formerly Microsoft Flow)] is heads and shoulders above Nintex. It was much easier to learn to use and had a much cleaner UI. Nintex and Power Automate both had connections to a lot of platforms but since we used a majority of Microsoft products Power Automate seemed to plug in to our organization just a bit smoother. In the time that we had both products Power Automate had great improvements to an already good product whereas Nintex had much fewer (although also improved).
Anonymous | TrustRadius Reviewer

Scalability

IBM BPM

IBM BPM 10.0
Based on 1 answer
It scales from small team interactions to business processes serving thousands of employees, as well as straight-through-processing needs that go well beyond. Of course, scale is always in the eye of the beholder, but IBM BPM does a good job of giving you all of the hooks, APIs, and data that you need to take on whatever scaling approaches you need to meet the load
Scott Francis | TrustRadius Reviewer

Microsoft Power Automate

No score
No answers yet
No answers on this topic

Return on Investment

IBM BPM

  • It has added value to the upper management to give visibility into what is happening at any time in the enterprise.
  • Boosted employee morale because it gives them all the information to work the case/task in a single location.
  • Identifies bottlenecks and improves the turnover.
Keshava Murthy B S | TrustRadius Reviewer

Microsoft Power Automate

  • The fact that it’s free means there is no tangible ROI for local machines
  • We have been able to avoid additional costs at this point
  • Any flow that will require additional cost would be evaluating to ensure that the time savings would be greater than the cost to run the flow. As long as there is a savings there is no down side.
Bradley Carpenter | TrustRadius Reviewer

Pricing Details

IBM BPM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Microsoft Power Automate

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

IBM BPM
8.0
Microsoft Power Automate
8.9

Likelihood to Renew

IBM BPM
8.0
Microsoft Power Automate

Usability

IBM BPM
8.0
Microsoft Power Automate
10.0

Support Rating

IBM BPM
8.0
Microsoft Power Automate
7.7

In-Person Training

IBM BPM
9.0
Microsoft Power Automate

Implementation Rating

IBM BPM
9.0
Microsoft Power Automate

Scalability

IBM BPM
10.0
Microsoft Power Automate

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