What users are saying about
11 Ratings
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Score 4 out of 100
27 Ratings
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Score 6.2 out of 100

Likelihood to Recommend

IBM ClearQuest

Well Suited - If your project is running in waterfall model and other IBM tools are widely used for various purposes, Clear Quest is a good tool to have. It gives you seamless capability to create defeccts and query the defects for various scenarios. If you are a project manager or a test engineer trying to create defect metrics, this tool can help immensely.Less Appropriate - In this Agile world, everyone uses Jira or some other agile tracking tool. All the agile tracking tools have already built in defect tracking capabilities and can integrate with the work very well. If your project is running on agile or don't use IBM tools that much, then Clear Quest doesn't always add value.
Anonymous | TrustRadius Reviewer

IBM Rational Team Concert

Well suited area in my team: Our production support team uses it for day to day incident management and problem management. Its built-in features fit the ITIL framework perfectly. Less appropriate area in my team:We are changing our team structure to DevOps and our software development cycle from a traditional waterfall model to Agile. RTC is not as good as JIRA in Kanban and scrum.
Anonymous | TrustRadius Reviewer

Pros

IBM ClearQuest

  • Effective change management, workflow management.
  • Bug tracking.
  • Integrates with the IBM versioning tool for version management.
  • Integrates with IBM rational testcase for achieving an overall test management.
  • Creating reports on the task status for managing deadlines and deliverables.
Charanya Rajagopalan | TrustRadius Reviewer

IBM Rational Team Concert

  • Provides a complete workflow of work items to be performed within a team.
  • Provides customizable templates for creating and modifying the workflows based on how your team functions.
  • Provides, easy to use reports and querying functionality for managers to get a good glimpse of the overall project.
Anonymous | TrustRadius Reviewer

Cons

IBM ClearQuest

  • If you use theweb version, then it's really not good idea to use for sending emails through the tool, as it won't give you the chance to format your email, or modify the receivers list.
  • Most of the times people try to sign the WPI record instead of acknowledge it. So the error message should explain to them why they can not sign. People simply gets confused.
Sai Musale | TrustRadius Reviewer

IBM Rational Team Concert

  • GUI can be implemented much more efficiently with clarity. I personally feel the current IBM Rational Team Concert is little clumsy.
Srivardhan Dingari | TrustRadius Reviewer

Likelihood to Renew

IBM ClearQuest

IBM ClearQuest 10.0
Based on 1 answer
Most likely as it's one of the powerful tools in the organization. We needed this tool to track all the process related documentation and also to capture signatures.
Sai Musale | TrustRadius Reviewer

IBM Rational Team Concert

IBM Rational Team Concert 6.7
Based on 5 answers
One of the downsides for us was the capabilities of the native build tools were lacking. The project management and work item tracking capabilities are great and I would recommend the tool to anyone. There is a definite learning curve with RTC as a source control system, and the streams are a concept unique to the product
Bryan Sarazin | TrustRadius Reviewer

Usability

IBM ClearQuest

IBM ClearQuest 10.0
Based on 1 answer
Clearquest is very powerful tool to perform process.
Very easy to track.
Sai Musale | TrustRadius Reviewer

IBM Rational Team Concert

IBM Rational Team Concert 8.1
Based on 2 answers
There are a number of pieces to Rational Team Concert, though, with honest time working with the software, it can be easily learned while using the software on the job. While I have been an administrator for the software, and have conducted training, it is business software. It is not intended to be enjoyable as in playing a game, though it is perfectly reasonable and acceptable for the intended tasks.
Anonymous | TrustRadius Reviewer

Support Rating

IBM ClearQuest

IBM ClearQuest 10.0
Based on 1 answer
Very good support.
Sai Musale | TrustRadius Reviewer

IBM Rational Team Concert

IBM Rational Team Concert 10.0
Based on 1 answer
As I have no issues so far with IBM Rational Team Concert I recommend the team / Employer to go with it
Srivardhan Dingari | TrustRadius Reviewer

Implementation Rating

IBM ClearQuest

IBM ClearQuest 10.0
Based on 1 answer
It was pretty simple.
Sai Musale | TrustRadius Reviewer

IBM Rational Team Concert

IBM Rational Team Concert 10.0
Based on 1 answer
No problems
Srivardhan Dingari | TrustRadius Reviewer

Alternatives Considered

IBM ClearQuest

We use Microsoft Team Foundation Server (TFS) with the latest version of our software for our clients and the IBM Rational ClearQuest/ClearCase tool set for the previous versions. Both offer customizable workflows, but Microsoft support for custom templates is lacking. Heavy customization in Team Foundation Server makes upgrading to a later version a very tedious and complex process. With TFS, you should decide if it's more important for your company to be on the latest version as often as possible or if you need to tailor the tool to your company's methodology. With ClearQuest, IBM will fully support custom implementations and upgrading to a later version works well with heavy customizations. If your organization is looking for full Application Lifecycle Management (ALM) integration, then Team Foundation Server is a better solution than IBM Rational ClearQuest + ClearCase. TFS offers full integration and workflow management with all phases of the ALM. Build, Test and Release Management are included alongside Code and Workflow management.
Anonymous | TrustRadius Reviewer

IBM Rational Team Concert

I have worked on different agile project management tool like JIRA, Teamfoge and RTC. RTC is simple and has a nice UI.
Nishad Pandarathodi | TrustRadius Reviewer

Return on Investment

IBM ClearQuest

  • To derive the project health, this tool has had a positive impact on quickly identifying where the problems were.
  • Simple and intuitive UI for test engineers to create defects and definetely saved lot of time with its copy functionality
Anonymous | TrustRadius Reviewer

IBM Rational Team Concert

  • RTC helps automate incident management workflow which improves our work efficiency. With the integration with Geneos and GSD, we can one click create RTC incident tickets from Geneos with most of the information copied from Geneos automatically and then link the details to GSD for privilege account management if needed.
  • RTC provides a holistic view on ad hoc production activities. We use RTC for production management. Whoever needs to get access to production due to non-planned activities (planned change is managed in GSD) has to raise an incident ticket or service request ticket in RTC so as to get production privilege accounts.
  • RTC is also being used to review and approve the usage of privilege account which help us to meet audit requirements. For example, if a user made some database change using privilege account under incident number xxx, an entry will be added in RTC and sent to account owner or production support manager to review and approve.
Anonymous | TrustRadius Reviewer

Pricing Details

IBM ClearQuest

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

IBM Rational Team Concert

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

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