IBM Rational ClearQuest vs. Sentry

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Rational ClearQuest
Score 7.4 out of 10
N/A
A customizable database workflow application development and production system that provides better visibility and control. IBM Rational ClearQuest is change management software that helps improve developer productivity while accommodating the methodologies, processes and tools that best fit the project and the people on the team. It provides tools and processes used to maintain control of changes while catering to the diverse needs of the developer.N/A
Sentry
Score 8.9 out of 10
N/A
Sentry provides engineering teams with tools to detect and solve user-impacting bugs and other issues.
$26
per month
Pricing
IBM Rational ClearQuestSentry
Editions & Modules
No answers on this topic
Team
$26
per month
Business
$80
per month
Developer
Free
Enterprise
Contact sales team
Offerings
Pricing Offerings
IBM Rational ClearQuestSentry
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
IBM Rational ClearQuestSentry
Top Pros
Top Cons
Best Alternatives
IBM Rational ClearQuestSentry
Small Businesses

No answers on this topic

GitLab
GitLab
Score 8.9 out of 10
Medium-sized Companies
Whatfix
Whatfix
Score 9.3 out of 10
GitLab
GitLab
Score 8.9 out of 10
Enterprises
Whatfix
Whatfix
Score 9.3 out of 10
GitLab
GitLab
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
IBM Rational ClearQuestSentry
Likelihood to Recommend
4.0
(6 ratings)
8.3
(12 ratings)
Likelihood to Renew
8.0
(2 ratings)
-
(0 ratings)
Usability
7.0
(2 ratings)
-
(0 ratings)
Support Rating
9.0
(2 ratings)
-
(0 ratings)
Implementation Rating
8.0
(2 ratings)
-
(0 ratings)
Configurability
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
IBM Rational ClearQuestSentry
Likelihood to Recommend
IBM
If you are familiar with IBM Rational Suite products, RequisitePro will add up due to the synergy between other components. Beyond that, if your business is not structured to an adequate development methodology or lacks the degree of maturity or necessary resources, probably RequisitePro does not add much value. If you work with developers in the requirements analysis, they probably prefer to use an SVN repository.
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Sentry
Great for standard web application performance monitoring, analytics and error reporting. Shows line level code errors, gives insight into performance issues (plugins, API issues, etc.). Automation and scheduled scanning in production gives client visibility into 'after deployment' value. Also lets a relatively small number of developers keep tabs on a handful of different site/applications without needing a bunch of tools. The UI is pretty complicated and can be overwhelming for new users. Documentation could be better for the learning curve,
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Pros
IBM
  • Capability to query bugs on multiple criteria and export it to csv for triages.
  • Simple and intuitive user experience and clearly planned defect life cycle
  • There are other features like assigning the defect to pull request, clearly explaining defect by attaching screenshots, detailed description etc
  • If you are using other IBM tools for requirements documentation, this tool integrates very well
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Sentry
  • Great web interface. Lots of data available in a really clean format, with filtering options and more.
  • Per-user exception tracking. User is complaining about something being broken? Look up their account ID in Sentry and you can see if they've run into any exceptions (with device information included, of course).
  • Source map uploading. Took a little while to figure this out but now we have our deploy script upload sourcemaps to Sentry on each deployment, meaning we get to see stack traces that aren't obfuscated!
  • Very generous free tier – 10,000 events per month. We're nowhere near that yet.
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Cons
IBM
  • Performance can be an issue. Make certain the server is sized properly
  • There is a large difference in capability of the Thick Client Version compared with the web based version. Make certain each job function has proper access to be able to do what is required of them.
  • Learning curve is not too steep, but would suggest having someone with experience setup the repository. Highly suggest getting a contractor to assist to get the repository up and running.
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Sentry
  • Alert Configuration. Would be really helpful to have multiple logical groupings within the "If" section of a single configurable alert.
  • Alert Copying. Being able to copy an alert from one project to another would be super beneficial.
  • Alert Tags. Better UI around how we select which tags are getting sent with each alert instead of a tiny text box.
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Likelihood to Renew
IBM
Most likely as it's one of the powerful tools in the organization. We needed this tool to track all the process related documentation and also to capture signatures.
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Sentry
No answers on this topic
Usability
IBM
Please keep in mind that this all has to do with you you customize the user interface. It becomes very easy to house all of your requirements, but it may and can make life difficult for you if you do not think ahead of how you want the app to work and house your data
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Sentry
No answers on this topic
Support Rating
IBM
IBM has good support and knowledge base. With the wealth of information on their site and the support desk, we were able to quickly resolve issues. It is smart to build up a COE and a group that manages the software otherwise it is quick to be able to lose the knowledge as team members are assigned different duties
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Sentry
No answers on this topic
Implementation Rating
IBM
It was pretty simple.
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Sentry
No answers on this topic
Alternatives Considered
IBM
IBM clearquest would the BEST option if you are looking for managing change requests, managing project workflows, generating reports on status of requests. The reason being: cost, cost and cost. It almost handles everything that you would need for your project including bug tracking unless you want something really fancy (like HP QC) with a higher cost that supports a wide variety of needs which you might need to evaluate based on your project needs. For example, if you would be really making use of all those additional features provided by HP Quality Center. To be honest it depends on your project size, the skills of team members and of course budget!
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Sentry
We used Rollbar but didn't like the configuration its not easy. And also doesn't support wide features like Sentry although its a cheaper option but doesn't have the dash-boarding like Sentry and its was not easy to integrate webhooks for different purposes. Somehow many people in company where not able to understand Rollbar dashboard who were very much used to Sentry.
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Return on Investment
IBM
  • IBM Rational ClearQuest has provided a workflow that works without unique software methodology. As a result we deliver complete software products to our clients in a 6 to 8 week development time frame.
  • As a result of our highly customized implementation, we have 8 resources supporting IBM Rational ClearQuest. Three of the resources are full time configuration management staff that administer and support the tool set and the other 5 are from the testing group that handle ClearQuest user support issues in addition to their testing duties.
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Sentry
  • It helped stabilize our system in the beginning
  • We had to take it down later due to internal reasons and majorly because of cost-cutting process
  • If someone has a unstable system and have no way to figure out what to do, can use sentry at least temporarily along with some other APM to fix their system faster
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ScreenShots