IBM Cloud App ID vs. Microsoft Entra ID

Whenever you need to provide Security Provider functionality for a web based application it is well suited. You can also integrate with other directory services (e.g. SAML, Facebook, Google), but not so easily with other Auth0 based services. The customization of the login page is very intuitive, but does not allow much customisation. using the integrated Cloud Directory, you do not need to integrate with existing security providers and you can build up your own user base - including Multi-Factor Authentication settings and password policies.

Incentivized

It is well suited for creating and updating and deleting employee attributes through Azure AD provisioning. But there can be some scenarios such as installation of provisioning agent documentation can be improved with proper screenshots. This will help consultants better in further implementations in future. The integration perspective is good but still the documentation available has scope of improvement.

Incentivized

• Uses OIDC/OAuth, so the protocols for accessing user info and token management is familiar
• Clear pricing model
• API binds nicely with IBM Cloud Functions
• Billed as part of our IBM Cloud, along with our other services
• Front-end SDK for Vue, works well

Incentivized

• Microsoft Entra ID's biometric authentication improves security and streamlines user access through facial recognition and fingerprint scanning, which are reliable and practical.
• Users can easily confirm their identities using biometrics, smart cards, or PINs, increasing security without disrupting business operations.
• Microsoft Entra ID provides us with a thorough security comprehension by allowing us to effectively manage user identities, regulate access entitlements, and track authentication events.

Incentivized

• Pricing can be heavy on small organizations.
• User interface updates could be timely.
• Cloud services hangs at times, but very rarely.

Incentivized

• Support has been less responsive than we'd like. Sometimes, responses/callbacks can take days.
• There seem to be some credential conflicts with users who had "personal" accounts in the past using the same email address.
• Would like more options for chat-based troubleshooting, rather than phone or email.

Incentivized

It has been an essential tool and we have had very few problems using it. Nothing comes close that I have seen, though given how well it has worked out for us I really don't look very hard. The value is extremely high when you consider you get Microsoft Entra ID and the rest of the Microsoft 365 platform for one price.

Incentivized

Easy rollout across organizations, accessible from any device securely, and easy integration with Microsoft products and its services. Microsoft technical consulting services and team helps an organization to connect all dots which make Organization IT professionals' life easier. Easy to use hence adaption is faster and no major training needs to conduct for users.

Microsoft has offered Azure Active Directory as a solution for a couple of decades now, so they have seen and anticipated almost any issue that an organization may face and can therefore help. The cloud offering of Azure Active Directory offers some additional "self healing" or monitoring services that can minimize the need for a service call. However, as with most large companies supporting a fast growing market, there may be some gaps in service knowledge (and particularly processing) from the front line / tier one staff as they follow a corporate script at first contact.

Incentivized

Make sure you use a good partner. Our implementation was a bit longer and more problematic than we expected. Our partner got it done, but, in my opinion, some of their inexperience and staffing issues were evident.

Incentivized

Both the software have different use cases, like IBM Cloud App ID, which will be more suitable for internal websites and apps or specific event website authentications, Auth0 can be suitable for consumer websites, e-commerce sites, where social media login is preferred more by the users. Both have their own capabilities so can be chosen according to their needs.

Incentivized

Microsoft seems to be the better service for cloud identity syncing and is still a leader in this realm. Their service is reliable, and we use it with all of our clients. Compared to Okta, the cost is more affordable and they include a lot of services in the Microsoft licensing plans. This makes it the better option for most cases.

Incentivized

The features are getting addresses per requirements and their value for Money. The proposed ROI and actual ROI build confidence.

Microsoft Professional Services' technical knowledge is appreciable as consultants design the solution as per customer requirements. Mapping of features per user specifications and assisting Customer IT engineers to implement so they can manage and administer the services.

• This has had a positive impact on security while developing our company's first major application.
• It has impacted our development process heavily by making authentication simpler than ever.
• It has helped reduce time in our development process by having easy integration and useful guides.

Incentivized

• I believe that the reduction in requests for lost access passwords has been considerably reduced by 20%.
• There has been an increase in the productivity of each user who has used Entra ID; what these types of programs do is act as a motivator for users so that they can work more comfortably and avoid procrastinating.

Incentivized