13 Ratings
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Score 9.4 out of 100
33 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

IBM Cloud Backup

Any time, all day, I would advocate the use of IBM Cloud Backup, as it has excellent storage space with structured security measures, and suitable business functionalities. Further, no big struggle as the app is online, hence, remotely accessible. The stability and the strength that the application has is another assurance that all information is in the safer hands, for all the authorized business users.
David Vlad | TrustRadius Reviewer

MSP360 Backup (formerly CloudBerry Backup)

For any Managed Service Provider (MSP) that offers backups services to its clients, Cloudberry MBS is a winning solution. It is fast, powerful, flexible and priced to provide room for decent profit margins for the MSP. MSP's that handle clients so large that they need Appliance-based backups and recovery will need more sophisticated (read pricier) solutions, but for the vast majority of customers that have 1-10 servers, CloudberryLab MBS is an excellent solution.
Steve Putnam | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

IBM Cloud Backup
9.0
MSP360 Backup (formerly CloudBerry Backup)
Universal recovery
IBM Cloud Backup
9.7
MSP360 Backup (formerly CloudBerry Backup)
Live recovery
IBM Cloud Backup
8.5
MSP360 Backup (formerly CloudBerry Backup)
Recovery verification
IBM Cloud Backup
9.0
MSP360 Backup (formerly CloudBerry Backup)
Business application protection
IBM Cloud Backup
8.3
MSP360 Backup (formerly CloudBerry Backup)
Multiple backup destinations
IBM Cloud Backup
9.7
MSP360 Backup (formerly CloudBerry Backup)
Incremental backup identification
IBM Cloud Backup
8.7
MSP360 Backup (formerly CloudBerry Backup)
Backup to the cloud
IBM Cloud Backup
9.3
MSP360 Backup (formerly CloudBerry Backup)
Deduplication and file compression
IBM Cloud Backup
9.0
MSP360 Backup (formerly CloudBerry Backup)
Snapshots
IBM Cloud Backup
9.0
MSP360 Backup (formerly CloudBerry Backup)
Flexible deployment
IBM Cloud Backup
9.7
MSP360 Backup (formerly CloudBerry Backup)
Management dashboard
IBM Cloud Backup
9.0
MSP360 Backup (formerly CloudBerry Backup)
Platform support
IBM Cloud Backup
8.3
MSP360 Backup (formerly CloudBerry Backup)
Retention options
IBM Cloud Backup
8.3
MSP360 Backup (formerly CloudBerry Backup)
Encryption
IBM Cloud Backup
9.3
MSP360 Backup (formerly CloudBerry Backup)

Pros

IBM Cloud Backup

  • Backup system
  • Recovery system
  • In the cloud
Anonymous | TrustRadius Reviewer

MSP360 Backup (formerly CloudBerry Backup)

  • Low cost backup solution for servers and workstations that is easy to setup and manager and it works!
  • I love the file level backups with ransomware protection also. Perfect for file servers.
David Judice | TrustRadius Reviewer

Cons

IBM Cloud Backup

  • The set prices for the product is a problem.
  • Secondly, IBM Cloud Backup customer help should be more speedy.
  • IBM Cloud Backup is so automated, and in case of a power failure, accessing some of this data can be challenging.
David Vlad | TrustRadius Reviewer

MSP360 Backup (formerly CloudBerry Backup)

  • The CloudBackup Drive has some issues.
  • Would be nice to have a single interface to manage all my servers.
  • Requires a console on each machine being backed up.
chris maddox | TrustRadius Reviewer

Likelihood to Renew

IBM Cloud Backup

No score
No answers yet
No answers on this topic

MSP360 Backup (formerly CloudBerry Backup)

MSP360 Backup (formerly CloudBerry Backup) 10.0
Based on 1 answer
I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.
David Judice | TrustRadius Reviewer

Usability

IBM Cloud Backup

No score
No answers yet
No answers on this topic

MSP360 Backup (formerly CloudBerry Backup)

MSP360 Backup (formerly CloudBerry Backup) 7.2
Based on 2 answers
They have a great app with more backups. It can be confusing to provide and push backups until you get used to it. Auto-renew is also a little weird with the licenses.
Daniel Cauley | TrustRadius Reviewer

Support Rating

IBM Cloud Backup

No score
No answers yet
No answers on this topic

MSP360 Backup (formerly CloudBerry Backup)

MSP360 Backup (formerly CloudBerry Backup) 8.4
Based on 8 answers
It's easy to set up, but a few things prevent it from being great. All the computers require one license. You have to stay on top of it, otherwise you fill up data storage with outdated and unused data. It's super easy to call CloudBerry for support and they are very friendly to work with. It's difficult as a tech when you want to fix the issue, but you are relying on technical support. Many times an error happens and you cannot find a single issue. The only solution is to update the application and hope the newest build fixed the issue.
Anonymous | TrustRadius Reviewer

Implementation Rating

IBM Cloud Backup

No score
No answers yet
No answers on this topic

MSP360 Backup (formerly CloudBerry Backup)

MSP360 Backup (formerly CloudBerry Backup) 10.0
Based on 1 answer
Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.
David Judice | TrustRadius Reviewer

Alternatives Considered

IBM Cloud Backup

Pricing and how easy it is to use. We use other IBM products in our office and it is nice to have everything on one network. The experience for users and managers is better, even new employees who can learn quickly. It also makes it more affordable for us.
Anonymous | TrustRadius Reviewer

MSP360 Backup (formerly CloudBerry Backup)

The MSP360 web management portal is unbeatable. It makes management and fault correction much easier. Unfortunately, Veeam does not have this without setting up a specific server for this purpose.
Anonymous | TrustRadius Reviewer

Return on Investment

IBM Cloud Backup

  • Data loss can be expensive, but IBM Cloud Backup has extra an encryption option, which helps us maintain the value of our information.
  • Besides, the amount of data that IBM Cloud Backup can store is almost limitless, making us deal with any form of content that benefits the company.
  • Finally, no data losses due to accidents, which is a great plus for a company.
David Vlad | TrustRadius Reviewer

MSP360 Backup (formerly CloudBerry Backup)

  • We spend little time managing the backups once deployed.
  • It is a little more expensive than other backup solutions by the time you figure in the cloud storage portion.
Anonymous | TrustRadius Reviewer

Screenshots

IBM Cloud Backup

Pricing Details

IBM Cloud Backup

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

IBM Cloud Backup Editions & Modules

Additional Pricing Details

MSP360 Backup (formerly CloudBerry Backup)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

MSP360 Backup (formerly CloudBerry Backup) Editions & Modules

Edition
CloudBerry Backup Free$0.001
CloudBerry Backup Pro$29.991
CloudBerry Backup Server$119.991
CloudBerry Backup Ultimate$299.991
CloudBerry Backup MS SQL$149.991
CloudBerry Backup MS Exchange$229.991
  1. Per server
Additional Pricing Details

Rating Summary

Likelihood to Recommend

IBM Cloud Backup
9.7
MSP360 Backup (formerly CloudBerry Backup)
8.6

Likelihood to Renew

IBM Cloud Backup
MSP360 Backup (formerly CloudBerry Backup)
10.0

Usability

IBM Cloud Backup
MSP360 Backup (formerly CloudBerry Backup)
7.2

Support Rating

IBM Cloud Backup
MSP360 Backup (formerly CloudBerry Backup)
8.4

Implementation Rating

IBM Cloud Backup
MSP360 Backup (formerly CloudBerry Backup)
10.0

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