44 Ratings
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Score 9 out of 100
Top Rated
610 Ratings
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Score 8.2 out of 100

Feature Set Ratings

  • IBM Cloud Backup ranks higher in 1 feature set: Data Center Backup

Data Center Backup

9.0

IBM Cloud Backup

90%
8.5

Unitrends Data Center Backup and Recovery

85%
IBM Cloud Backup ranks higher in 12/14 features

Universal recovery

9.7
97%
4 Ratings
8.5
85%
301 Ratings

Instant recovery

8.5
85%
4 Ratings
8.3
83%
291 Ratings

Recovery verification

9.1
91%
4 Ratings
8.4
84%
287 Ratings

Business application protection

8.6
86%
4 Ratings
8.4
84%
261 Ratings

Multiple backup destinations

9.6
96%
4 Ratings
8.2
82%
267 Ratings

Incremental backup identification

8.9
89%
4 Ratings
8.5
85%
338 Ratings

Backup to the cloud

9.5
95%
4 Ratings
8.3
83%
212 Ratings

Deduplication and file compression

9.1
91%
4 Ratings
8.4
84%
325 Ratings

Snapshots

8.3
83%
4 Ratings
8.4
84%
242 Ratings

Flexible deployment

9.4
94%
4 Ratings
8.8
88%
4 Ratings

Management dashboard

9.6
96%
4 Ratings
8.3
83%
4 Ratings

Platform support

8.5
85%
4 Ratings
9.0
90%
4 Ratings

Retention options

8.7
87%
4 Ratings
8.7
87%
4 Ratings

Encryption

9.2
92%
4 Ratings
8.7
87%
3 Ratings

Attribute Ratings

  • IBM Cloud Backup is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.4

IBM Cloud Backup

94%
4 Ratings
8.4

Unitrends Data Center Backup and Recovery

84%
361 Ratings

Likelihood to Renew

IBM Cloud Backup

N/A
0 Ratings
9.0

Unitrends Data Center Backup and Recovery

90%
25 Ratings

Usability

IBM Cloud Backup

N/A
0 Ratings
8.4

Unitrends Data Center Backup and Recovery

84%
14 Ratings

Availability

IBM Cloud Backup

N/A
0 Ratings
6.1

Unitrends Data Center Backup and Recovery

61%
2 Ratings

Performance

IBM Cloud Backup

N/A
0 Ratings
5.6

Unitrends Data Center Backup and Recovery

56%
2 Ratings

Support Rating

IBM Cloud Backup

N/A
0 Ratings
8.2

Unitrends Data Center Backup and Recovery

82%
39 Ratings

Online Training

IBM Cloud Backup

N/A
0 Ratings
7.2

Unitrends Data Center Backup and Recovery

72%
2 Ratings

Implementation Rating

IBM Cloud Backup

N/A
0 Ratings
8.8

Unitrends Data Center Backup and Recovery

88%
20 Ratings

Configurability

IBM Cloud Backup

N/A
0 Ratings
7.2

Unitrends Data Center Backup and Recovery

72%
2 Ratings

Ease of integration

IBM Cloud Backup

N/A
0 Ratings
5.0

Unitrends Data Center Backup and Recovery

50%
1 Rating

Product Scalability

IBM Cloud Backup

N/A
0 Ratings
3.9

Unitrends Data Center Backup and Recovery

39%
2 Ratings

Vendor post-sale

IBM Cloud Backup

N/A
0 Ratings
8.3

Unitrends Data Center Backup and Recovery

83%
2 Ratings

Vendor pre-sale

IBM Cloud Backup

N/A
0 Ratings
8.3

Unitrends Data Center Backup and Recovery

83%
2 Ratings

Likelihood to Recommend

IBM

The outstanding storage capacity, organized security measures, and appropriate business features of IBM Cloud Backup make it something I'd recommend at any time of day or night. Furthermore, the software is online and hence easily accessible from a distance. The application's stability and strength are further assurances that all authorized business users are in safe hands.
Read full review

Unitrends, a Kaseya Company

We have a traditional stack and pretty typical needs as a manufacturer. I have used and evaluated everything out there, but the Unitrends solution fits very well and was competitively priced. I would think if it fits us, it could fit anyone like us with a similar stack.
Read full review

Pros

IBM

  • The software is very secure.
  • It is scalable which is a plus for business.
  • Restoring data is easy and fast.
  • Recovery process is easy.
  • I would say that IBM Cloud Backup is user friendly.
Read full review

Unitrends, a Kaseya Company

  • It has fully automated and customizable dashboards that can run with less administrative attention.
  • It should be able to run on virtual machines or be deployed as a virtual machine within MS Azure or AWS.
  • It's AI-based ransomware detection helps to understand data characteristics and alerts for ransomware attacks.
Read full review

Cons

IBM

  • The set prices for the product is a problem.
  • Secondly, IBM Cloud Backup customer help should be more speedy.
  • IBM Cloud Backup is so automated, and in case of a power failure, accessing some of this data can be challenging.
Read full review

Unitrends, a Kaseya Company

  • Errors on backup jobs could be more clearly explained. As the administrator of the device for my company, I often don't know what caused an error, and can't tell from the error information what happened or caused the error.
  • Updates of the devices should have an automatic option. It takes to much time to do an update to the devices if updates haven't been maintained.
  • Shutdown and restarting the device should be available from the main UI screen to eliminate some time when doing updates or if you're doing some maintenance on the device.
Read full review

Pricing Details

IBM Cloud Backup

Starting Price

Editions & Modules

IBM Cloud Backup editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Unitrends Data Center Backup and Recovery

    Starting Price

    Editions & Modules

    Unitrends Data Center Backup and Recovery editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      Likelihood to Renew

      IBM

      No answers on this topic

      Unitrends, a Kaseya Company

      We have grown very attached to the Unitrends appliances and their use for recovery and other file restoration needs as well as data archival, data replication to other appliance and data migration to other servers or long term storage requirements. The appliances work well and the support for them is very good as well.
      Read full review

      Usability

      IBM

      No answers on this topic

      Unitrends, a Kaseya Company

      I have never used such an easy product that is stable and scalable like Unitrends. I have been running backups for MANY years. On premise, tape, disk, cloud, you name it. Unitrends is very flexible, stable and has incredible reporting features. It's nice when management requests a report and it takes you 5 minutes to run it and dump it to PDF. How can you beat that?
      Read full review

      Reliability and Availability

      IBM

      No answers on this topic

      Unitrends, a Kaseya Company

      The appliances have been there when we need them and have rarely if ever gone down. Hardware issues have been resolved quickly.
      Read full review

      Performance

      IBM

      No answers on this topic

      Unitrends, a Kaseya Company

      The hardware is adequate and speedy. The user interface responds quickly. Backups complete quickly.
      Read full review

      Support Rating

      IBM

      No answers on this topic

      Unitrends, a Kaseya Company

      They're incredible, attentive, thorough. They make sure my issue is resolved and follow up. I'm usually behind on giving them a reply or an update. They have always gone above and beyond for me, and I'll continue to do the same for them.
      Read full review

      Online Training

      IBM

      No answers on this topic

      Unitrends, a Kaseya Company

      It was sufficient to get started. It was not super deep. We called support often to get going.
      Read full review

      Implementation Rating

      IBM

      No answers on this topic

      Unitrends, a Kaseya Company

      The Unitrends employees involved in the installation were very friendly and knowledgeable. A certain degree of hiccups can be expected during any installation but never shook my confidence because of the friendly and knowledgeable team that was assigned to my project.
      Read full review

      Alternatives Considered

      IBM

      Pricing and how easy it is to use. We use other IBM products in our office and it is nice to have everything on one network. The experience for users and managers is better, even new employees who can learn quickly. It also makes it more affordable for us.
      Read full review

      Unitrends, a Kaseya Company

      Symantec Backup Exec was the primary tool used for backups for years. We also used Veeam for some Office 365/Exchange backups. Unitrends once configured and set up works very well against the competition. Backup Exec interface was more user friendly. The search tool for exploring backups was much better than Unitrends as well. Unitrends is much faster if you need to restore an entire VM or large file folders. Also once you have Unitrends all set up, it is very low maintenance, it just works. If something fails 9/10 it will correct itself on the next backup that is scheduled to run
      Read full review

      Scalability

      IBM

      No answers on this topic

      Unitrends, a Kaseya Company

      Once you exceed the capacity of the appliances, you have to forklift a new appliance. This is very expensive.
      Read full review

      Return on Investment

      IBM

      • The fact that it can be scaled up is beneficial to company.
      • The program being on the cloud also makes it more accessible online.
      • The program has a high level of protection.
      Read full review

      Unitrends, a Kaseya Company

      • It has saved some deleted file server data for our business department.
      • We have lost some reports for the business department due to an overlooked setting that make the backup reports look great, but the server was not being backed up in reality.
      • Less anxiety for the IT department, we have backup plan and that is worth a lot to us.
      Read full review

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