Likelihood to Recommend It provides a cloud-based integrated development environment that integrates with other IBM Cloud services to provide a streamlined development workflow. This includes real-time collaboration and code sharing capabilities, making it easy for teams to work together on projects. This feature is very useful for our app to maintain the code
Read full review Having used some of the competitor's tools over the year I would say that SauceLabs provides a lot of value for money if you plan to run long sets of tests with high frequencies. Paying for a single slot means you can run tests whenever you want without creeping costs but it does make running tests in parallel require an extra slot. Currently, our test suite takes over three hours to run and at the moment it is cost prohibitive to purchase an extra slot. However, having access to live testing and integration with Appium is great.
Read full review Pros It contains the deployment templates which are much more time saving and is of great use. This has the integration of the Cloud applications which makes the work much more convenient. This is flexible when it comes to development, deployment, and delivery. [It] also has a much more reasonable pricing. Provides space for the data storage. [IBM Cloud Developer Tools] also can support many useful tools. Read full review Provides a comprehensive selection of browser and platform versions for test automation and CI/CD pipeline support Provides a rich selection of browser/platform availability for customer issue reproduction Provides a comprehensive set of virtual mobile device configurations for automation and availability Sauce Labs' SaaS and self service tools work and perform well Read full review Cons Its price is quite high and this made it unsuitable for us as we cannot afford such high rates. Its Setup takes much longer time and this is frustrating. Its interface needs to be improved and easy even for the Newbies. Read full review I've had four changes in account managers over the past couple of years. They ranged from super experienced/advocate to some that seems relatively junior/a bit removed. I understand this happens but clarity on what I can expect with these partnerships would be valuable. What I've gotten in the end has varied dramatically. Read full review Likelihood to Renew It's a great platform to develop, run, test and deploy the applications easily. And it makes very easier and secure the implementation of continuous delivery process. For first time and experts also can use this service so easily. Great service provided by the IBM Cloud Continuous Service. There are more services that helps a lot to work on it. Thanks a lot.
Read full review As we currently know, there's nothing on the market with a big feature set like saucelabs at their current price point. Along with the business not having to learn a whole new tool to use again and the ability to refresh our private devices and the continuously growing number of public devices available and features.
Read full review Usability Nothing special to say : the UX is clear and simple.
Read full review It is an incredibly easy service to use for what its primary intention is. The only reason a point is deducted is because more feature enrichment can be done around the Sauce Connect Proxy utility and the
Jenkins Sauce OnDemand plugin. User Account administration also needs more work, such as the addition of user groups, rather than a simple hierarchy of users.
Read full review Reliability and Availability Yes, Sauce labs is always there, and it is easy to troubleshoot when you are having any connectivity issue, they always keep you informed when they plan to perform any type of maintenance window on their side in advance, so you can plan and will not affect your current work. I do not recall any outage.
Read full review Performance The time where they acquired TestObject and were trying to integrate their services would probably be the most annoying time. Annoying as features were in two separate places (websites) for example. But since the introduction of their unified platform, we haven't run into any issues as of yet and we've used them for at least 5-6 years now.
Read full review Support Rating In more than a year using the IBM Cloud Continuous Delivery tool, I haven't had any major complaints or problems. However, in the last month, IBM suffered from a couple of problems through several of its services, and for a short period of time, I couldn't deploy successfully my projects. The problem was brief and was quickly fixed.
Read full review The people here are just so friendly and personable. For instance, Tristan Lombard answered every single email with a very cheery tone and not only did he diagnose my issue, he also made sure to ask how my day was going. Keep it up
Read full review Implementation Rating I am not sure if it's my company that makes getting Sauce Labs integrated into the team difficult or is it Sauce Labs. The process for getting Sauce Labs for a project is quite a tedious process and the information for using Sauce Labs initially is quite lacking. There is little support for getting started
Read full review Alternatives Considered We chose IBM Cloud Developer Tools for multiple reasons. Cost, current infrastructure vendor list, and Cloud Operations team experience were key driving factors for us. Palo Alto's Prisma Cloud product was slick for sure but we found it more difficult to deploy and integrate with our current environment and applications
Read full review We have also tested out Browser Stack, which at the time was more geared towards manual testing. Although it appeared to support more mobile devices/browsers, we also wanted something that can plugin in easily with our existing Selenium test scripts. Sauce Labs was definitely more geared towards our goals at the moment which were to automation functional/regression testing and build it into our release pipeline.
Read full review Scalability With private devices, you have full reign over usage of them, so no complaints there. Public devices are available if no one else is using it, which is understandable. Browser VMs are based on number of open sessions and Saucelabs give you a certain number depending on what you need. If you need more, then you pay for more. It is as simple as that. You need more devices, then you can pay for more private ones too. A workaround for public devices is to pick the first available one and not be too picky, that's if you are able to of course.
Read full review Return on Investment This has made the configuration files much easier to access. Has made the commands more logical as well as easy for use and learning. Contains great AI capabilities The documentation needs improvement. Error received from commands are pretty hard to understand. Read full review Eh... Negligible? Being on AWS West makes it quite a few hops for us, so the process times out every now and again. That is frustrating. I can't really speak to the dollars, as I am not privy to the information. Read full review ScreenShots