What users are saying about
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Top Rated
281 Ratings
22 Ratings
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Score 7.7 out of 100

Sauce Labs

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Top Rated
281 Ratings
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Score 8.3 out of 100

Attribute Ratings

  • Sauce Labs is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
  • IBM Cloud Developer Tools and Sauce Labs are tied in 1 area: Likelihood to Renew

Likelihood to Recommend

7.4

IBM Cloud Developer Tools

74%
10 Ratings
8.5

Sauce Labs

85%
158 Ratings

Likelihood to Renew

9.1

IBM Cloud Developer Tools

91%
1 Rating
9.1

Sauce Labs

91%
20 Ratings

Usability

8.2

IBM Cloud Developer Tools

82%
1 Rating
8.4

Sauce Labs

84%
20 Ratings

Availability

IBM Cloud Developer Tools

N/A
0 Ratings
10.0

Sauce Labs

100%
7 Ratings

Performance

IBM Cloud Developer Tools

N/A
0 Ratings
8.0

Sauce Labs

80%
7 Ratings

Support Rating

7.0

IBM Cloud Developer Tools

70%
2 Ratings
8.4

Sauce Labs

84%
24 Ratings

Implementation Rating

IBM Cloud Developer Tools

N/A
0 Ratings
7.5

Sauce Labs

75%
12 Ratings

Configurability

IBM Cloud Developer Tools

N/A
0 Ratings
8.2

Sauce Labs

82%
3 Ratings

Ease of integration

IBM Cloud Developer Tools

N/A
0 Ratings
9.1

Sauce Labs

91%
2 Ratings

Product Scalability

IBM Cloud Developer Tools

N/A
0 Ratings
10.0

Sauce Labs

100%
4 Ratings

Vendor post-sale

IBM Cloud Developer Tools

N/A
0 Ratings
9.0

Sauce Labs

90%
5 Ratings

Vendor pre-sale

IBM Cloud Developer Tools

N/A
0 Ratings
9.0

Sauce Labs

90%
5 Ratings

Likelihood to Recommend

IBM

IBM Cloud Developer Tools is well suited for remote collaboration in the cloud, to swiftly build, deploy and maintain cloud-native applications at scale. IBM Cloud Developer Tools makes this possible by offering a free, lite, and paid tier to plan, budget, and execute your next application in the cloud. The team at IBM, professionalism and skill set are second to none.
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Sauce Labs

Having used some of the competitor's tools over the year I would say that SauceLabs provides a lot of value for money if you plan to run long sets of tests with high frequencies. Paying for a single slot means you can run tests whenever you want without creeping costs but it does make running tests in parallel require an extra slot. Currently, our test suite takes over three hours to run and at the moment it is cost prohibitive to purchase an extra slot. However, having access to live testing and integration with Appium is great.
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Pros

IBM

  • It contains the deployment templates which are much more time saving and is of great use.
  • This has the integration of the Cloud applications which makes the work much more convenient.
  • This is flexible when it comes to development, deployment, and delivery.
  • [It] also has a much more reasonable pricing.
  • Provides space for the data storage.
  • [IBM Cloud Developer Tools] also can support many useful tools.
Read full review

Sauce Labs

  • Provides a comprehensive selection of browser and platform versions for test automation and CI/CD pipeline support
  • Provides a rich selection of browser/platform availability for customer issue reproduction
  • Provides a comprehensive set of virtual mobile device configurations for automation and availability
  • Sauce Labs' SaaS and self service tools work and perform well
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Cons

IBM

  • Its price is quite high and this made it unsuitable for us as we cannot afford such high rates.
  • Its Setup takes much longer time and this is frustrating.
  • Its interface needs to be improved and easy even for the Newbies.
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Sauce Labs

  • I've had four changes in account managers over the past couple of years. They ranged from super experienced/advocate to some that seems relatively junior/a bit removed. I understand this happens but clarity on what I can expect with these partnerships would be valuable. What I've gotten in the end has varied dramatically.
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Pricing Details

IBM Cloud Developer Tools

Starting Price

$0

Editions & Modules

IBM Cloud Developer Tools editions and modules pricing
EditionModules
Lite$0.001
Professional$35.002

Footnotes

  1. none
  2. Authorized user per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional

Additional Details

Sauce Labs

Starting Price

$19 per month

Editions & Modules

Sauce Labs editions and modules pricing
EditionModules
Live Testing$19.001
Virtual Cloud$149.002

Footnotes

  1. per month
  2. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional

Additional Details

Free service available for Open Source projects.

Pricing Info

Likelihood to Renew

IBM

It's a great platform to develop, run, test and deploy the applications easily. And it makes very easier and secure the implementation of continuous delivery process. For first time and experts also can use this service so easily. Great service provided by the IBM Cloud Continuous Service. There are more services that helps a lot to work on it. Thanks a lot.
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Sauce Labs

As we currently know, there's nothing on the market with a big feature set like saucelabs at their current price point. Along with the business not having to learn a whole new tool to use again and the ability to refresh our private devices and the continuously growing number of public devices available and features.
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Usability

IBM

Nothing special to say : the UX is clear and simple.
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Sauce Labs

It is an incredibly easy service to use for what its primary intention is. The only reason a point is deducted is because more feature enrichment can be done around the Sauce Connect Proxy utility and the Jenkins Sauce OnDemand plugin. User Account administration also needs more work, such as the addition of user groups, rather than a simple hierarchy of users.
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Reliability and Availability

IBM

No answers on this topic

Sauce Labs

Yes, Sauce labs is always there, and it is easy to troubleshoot when you are having any connectivity issue, they always keep you informed when they plan to perform any type of maintenance window on their side in advance, so you can plan and will not affect your current work. I do not recall any outage.
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Performance

IBM

No answers on this topic

Sauce Labs

The time where they acquired TestObject and were trying to integrate their services would probably be the most annoying time. Annoying as features were in two separate places (websites) for example. But since the introduction of their unified platform, we haven't run into any issues as of yet and we've used them for at least 5-6 years now.
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Support Rating

IBM

In more than a year using the IBM Cloud Continuous Delivery tool, I haven't had any major complaints or problems. However, in the last month, IBM suffered from a couple of problems through several of its services, and for a short period of time, I couldn't deploy successfully my projects. The problem was brief and was quickly fixed.
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Sauce Labs

The people here are just so friendly and personable. For instance, Tristan Lombard answered every single email with a very cheery tone and not only did he diagnose my issue, he also made sure to ask how my day was going. Keep it up
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Implementation Rating

IBM

No answers on this topic

Sauce Labs

I am not sure if it's my company that makes getting Sauce Labs integrated into the team difficult or is it Sauce Labs. The process for getting Sauce Labs for a project is quite a tedious process and the information for using Sauce Labs initially is quite lacking. There is little support for getting started
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Alternatives Considered

IBM

There's not really a technical background on the decision of using IBM Cloud Continuous delivery. Our CTO assisted to a conference where IBM was promoting their services and offering a free tier. As in that instance the company was starting, every free tier offering was well received, but there was no further research. At the current time we are evaluating a platform change and waiting for GCP to install their server farm on our region.
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Sauce Labs

We have also tested out Browser Stack, which at the time was more geared towards manual testing. Although it appeared to support more mobile devices/browsers, we also wanted something that can plugin in easily with our existing Selenium test scripts. Sauce Labs was definitely more geared towards our goals at the moment which were to automation functional/regression testing and build it into our release pipeline.
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Scalability

IBM

No answers on this topic

Sauce Labs

With private devices, you have full reign over usage of them, so no complaints there. Public devices are available if no one else is using it, which is understandable. Browser VMs are based on number of open sessions and Saucelabs give you a certain number depending on what you need. If you need more, then you pay for more. It is as simple as that. You need more devices, then you can pay for more private ones too. A workaround for public devices is to pick the first available one and not be too picky, that's if you are able to of course.
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Return on Investment

IBM

  • Speech to text's lack of word recognition leads to improper output sometimes
  • Nodered flow for integration of app is too good
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Sauce Labs

  • Eh... Negligible? Being on AWS West makes it quite a few hops for us, so the process times out every now and again. That is frustrating.
  • I can't really speak to the dollars, as I am not privy to the information.
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Screenshots

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