Edgio Delivery vs. IBM Cloud Internet Services

Limelight's tech support and their attitude are tremendous. They are always available, willing to assist and quick. They are problem solvers with a can-do attitude.

Incentivized

In terms of business challenges, it simplifies the job of my engineers and significantly increases the productivity of my teams when they collaborate with IBM teams all over the world. Now that we have completed a proof-of-concept using the services supplied by IBM, we expect it to assist us in managing them more efficiently; thus far, management has been straightforward.

Incentivized

• We used Limelight Networks (LLNW) for content storage and reporting. They continued to update and improve the platform. Their customer communication approach had evolved over the years to become very good.
• We webcast live events throughout North America and abroad from multiple locations for multiple clients, simultaneously.
• We built applications on top of LLNW infrastructure.

Incentivized

• Integration with IBM Cloud applications
• Easy to manage web application firewall
• Ease of protecting CloudFoundry applications
• Good console UI
• Protection for rare managed service offerings such as CouchDB through IBM Cloudant

Incentivized

• We found the LLNW business model and therefore workflow is not set up for multiple live webcasts. It can be done but it is not cost-effective as compared to competitors.
• While their contracts evolve to be more competitive, those original customers/supporters are trapped in old un-competitive contracts and sales blames the lawyers for their inability to make changes.

Incentivized

• Request proxying is done by way of DNS name resolution, which is inflexible.
• Proxy services do not work on wildcard DNS entries.

Incentivized

I have seen faster and more user friendly interfaces like Azure

Incentivized

We have moved our live webcasting and archived hosting away from LLNW. There were some technical hurdles that we could not overcome, even with their technical support. For our business model, LLNW's fee structure was not competitive with others in their space.

We do appreciate them for trying though.

Incentivized

I have used Salesforce to explore it as an app but I have found them both able to solve my needs and requirements when it comes to security. While I choose IBM Cloud Internet Services for more accessibility, a better price was available with Saleforce. Although that is just my observation.

Incentivized

• We built our live and archived webcasting part of our business around the LLNW platform. We built a successful business with the assistance of their tools and network. Management is really working hard to ensure clients are happy and are being assisted by the organization.

Incentivized

• It had a positive impact with a big improvement on the performance of web applications.
• Services are quite fast to implement and easy to maintain from an IT perspective.

Incentivized