46 Ratings
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Score 8.1 out of 100
18 Ratings
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Score 6.8 out of 100

Likelihood to Recommend

IBM Cloud Internet Services

IBM Cloud Internet Services is the best solution to provide security for your applications if you plan to integrate your applications with IBM Watson Services such as the Natural Language Classifier, Text-to-Speech, Speech-to-Text, Watson Assistant etc. These services are very easy to integrate and manage through IBM Cloud, and in turn, have out-of-the-box configurations for security provided by IBM Cloud Internet Services. It is not the best security solution to use if your applications are running on other cloud infrastructure providers' platforms
Ramindu Deshapriya | TrustRadius Reviewer

Rackspace Cloud Hosting

Augment current IT staff. Repeated tasks that can be part of a runbook. Setting up and tearing down of network services and servers.
Anonymous | TrustRadius Reviewer

Pros

IBM Cloud Internet Services

  • Protection against online threats.
  • Domain management through IBM's intuitive interface.
  • Prevents interruptions caused by harmful traffic, while allowing good traffic, keeping websites, applications and APIs highly available and high performance.
Telmo Salazar | TrustRadius Reviewer

Rackspace Cloud Hosting

  • Excellent customer service - Their support teams respond quickly.
  • Simplified migration services, limiting downtime.
  • Fantastic communication - They keep you appraised to any situations that may arise, whether it's day-to-day business or a change in service.
Stephen Adams | TrustRadius Reviewer

Cons

IBM Cloud Internet Services

  • Request proxying is done by way of DNS name resolution, which is inflexible.
  • Proxy services do not work on wildcard DNS entries.
Anonymous | TrustRadius Reviewer

Rackspace Cloud Hosting

  • No real big issues with Rackspace itself. Some issues can occur with mail clients, but Rackspace support is helpful to sort them out.
Anonymous | TrustRadius Reviewer

Usability

IBM Cloud Internet Services

No score
No answers yet
No answers on this topic

Rackspace Cloud Hosting

Rackspace Cloud Hosting 7.0
Based on 1 answer
Due to their vast areas of expertise, they can be leveraged in different projects. They can also be used to augment the current architecture and provide redundancy as needed. We use their engineers to review architectures and get industry recommendations.
Anonymous | TrustRadius Reviewer

Support Rating

IBM Cloud Internet Services

No score
No answers yet
No answers on this topic

Rackspace Cloud Hosting

Rackspace Cloud Hosting 7.3
Based on 3 answers
Honestly, if it wasn't for the way in which ticket updates are shared, it would be a ten. They provide excellent support, from sales to technical to even migration services. I've always gotten my questions answered clearly, by someone who is human. If answers were displayed via email as well, rather than just a notice that I needed to login to see a message, it would be even better.
Stephen Adams | TrustRadius Reviewer

Alternatives Considered

IBM Cloud Internet Services

IBM Cloud Internet Services edged out Cisco solutions in terms of quality of user experience and need to have flexibility in parameterizing the solution in global organization. Amazon cloud solutions are comparable to IBM solutions.
Anonymous | TrustRadius Reviewer

Rackspace Cloud Hosting

LiquidWeb or Amazon both offer some products that could be considered similar. I will say though, after years of dealing with Rackspace, their service is what always has me coming back. Their support is typically so much better than other vendors that I hesitate to use other vendors. Pricing might be cheaper, but when you have an issue and need it resolved ASAP, then Rackspace has come through in the majority of cases for me.
Anonymous | TrustRadius Reviewer

Return on Investment

IBM Cloud Internet Services

  • Reduced security configuration time for Internet of Things applications by more than 50%
  • Provided better security incident SLA for CouchDB databases via IBM Cloudant
  • Reduced security verification time for CloudFoundry applications by ~15%
Ramindu Deshapriya | TrustRadius Reviewer

Rackspace Cloud Hosting

  • I have overpaid in the past for services I didn't need
  • The steepish learning curve might slow things down at first
  • I have learned a lot using Rackspace Cloud Monitoring!
Tyler Hildebrandt | TrustRadius Reviewer

Pricing Details

IBM Cloud Internet Services

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

IBM Cloud Internet Services Editions & Modules

Edition
IBM Cloud Internet Services - Standard$275.001
IBM Cloud Internet Services - EnterpriseCall
  1. per month, per domain
Additional Pricing Details

Rackspace Cloud Hosting

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rackspace Cloud Hosting Editions & Modules

Edition
Minimum Service$500.001
  1. Per Month
Additional Pricing Details

Add comparison