IBM Cloud Monitoring vs. NetApp Cloud Insights

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Cloud Monitoring
Score 7.0 out of 10
N/A
IBM Cloud Monitoring service is a fully managed monitoring service for administrators, DevOps teams and developers, offering deep container visibility and comprehensive metrics to help users reduce costs and better manage the software lifecycle.N/A
NetApp Cloud Insights
Score 9.2 out of 10
N/A
NetApp Cloud Insights is an infrastructure monitoring tool that gives users visibility into their complete infrastructure. With Cloud Insights, users can monitor, troubleshoot and optimize all resources including public clouds and private data centers.N/A
Pricing
IBM Cloud MonitoringNetApp Cloud Insights
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IBM Cloud MonitoringNetApp Cloud Insights
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
IBM Cloud MonitoringNetApp Cloud Insights
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IBM Cloud MonitoringNetApp Cloud Insights
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Enterprises
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Score 9.0 out of 10
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User Ratings
IBM Cloud MonitoringNetApp Cloud Insights
Likelihood to Recommend
7.0
(1 ratings)
8.2
(10 ratings)
Usability
-
(0 ratings)
8.2
(1 ratings)
Support Rating
-
(0 ratings)
8.4
(10 ratings)
Professional Services
-
(0 ratings)
8.2
(1 ratings)
User Testimonials
IBM Cloud MonitoringNetApp Cloud Insights
Likelihood to Recommend
IBM
It is well suited for our use case, which is tracking load balancer data. We would also like to explore tracking other cloud resources, such as web and database servers
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NetApp
For example, we had an application slowdown. It looked like the slowdown was storage. However, it was a malformed SQL query that no one realized was pulling data from the storage location that also housed the application. Cloud Insights saved us hours of downtime and frustration. Cloud Insights pinpointed which system was hogging resources. What makes Cloud Insights special is the way it looks at the data collected from the data sources. The insights it provides into the flow of data; sheds new light on how things work in your environment.
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Pros
IBM
  • Versatility. It can track more than just the load balancer data we collect.
  • Custom dashboards can be created for our particular use cases
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NetApp
  • The visibility and usage optimization are the most valuable features.
  • Ease to use for basic functionality.
  • It is good for giving an overview of the systems and for tracking long-term trends. It is handy for root cause analysis.
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Cons
IBM
  • It's versatility is also a weakness because it requires piecing together data sources. Would be nice if there a gallery of pre-built dashboards to choose from.
  • Data sources aren't clearly labeled. Took some time to identify and isolate our load balancer data sources when creating dashboards.
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NetApp
  • Need to add more cloud resources for optimization, as many are still not compatible
  • Data retention time is limited.
  • Premium subscription is costly.
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Usability
IBM
No answers on this topic
NetApp
I have been extremely happy with its usability. You can take thins as they are out of the box and it is useful. You can carry it as far as you want to go and every step you take improves your ROI.
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Support Rating
IBM
No answers on this topic
NetApp
  1. It's very easy to contact the customer support service, and they seem to be very happy to help at any time.
  2. Timeliness of the support's response. Support is very active when responding to the customer's complaint or queries.
  3. Technical support always provided the solutions to the problems encountered.
  4. Overall customer support quality is good.
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Alternatives Considered
IBM
No answers on this topic
NetApp
For a while, we were using Zabbix to monitor our Kubernetes applications and microservices on our infrastructure in more than one public cloud platform. Cloud Insights has much better visualized dashboards. In addition, despite such a large number of quality features, it's still priced competitively.
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Professional Services
IBM
No answers on this topic
NetApp
Once you install the acquisition unit and start collecting data, you can immediately begin using it. It is very self-explanatory and helpful. I could have used Cloud Insights without working with the NetApp Cloud Insights support team. I am glad I engaged them though. They helped me carry Cloud Insights to a new level and it fast-tracked the process that would have taken me time to complete.
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Return on Investment
IBM
  • Allows us to monitor our resources at IBM instead of having to rely entirely on third party monitoring tools
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NetApp
  • Performance and security have improved
  • Cloud Secure lets you get real-time alerts on any security breach, like a ransomware attack or something similar
  • You can easily notice if something weird is happening on the cloud and later prevent that
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ScreenShots

NetApp Cloud Insights Screenshots

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