What users are saying about
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Top Rated
58 Ratings
3 Ratings

IBM Cloud Pak for Business Automation

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Top Rated
58 Ratings
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Score 8.9 out of 100
3 Ratings
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Score 10 out of 100

Feature Set Ratings

    Sales Force Automation

    IBM Cloud Pak for Business Automation

    Feature Set Not Supported
    N/A
    8.6

    PlanPlus

    86%
    PlanPlus Online ranks higher in 9/9 features

    Customer data management / contact management

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Workflow management

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    Territory management

    N/A
    0 Ratings
    7.0
    70%
    3 Ratings

    Opportunity management

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Contract management

    N/A
    0 Ratings
    7.0
    70%
    3 Ratings

    Quote & order management

    N/A
    0 Ratings
    5.0
    50%
    2 Ratings

    Interaction tracking

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Channel / partner relationship management

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    Customer Service & Support

    IBM Cloud Pak for Business Automation

    Feature Set Not Supported
    N/A
    9.0

    PlanPlus

    90%
    PlanPlus Online ranks higher in 3/3 features

    Case management

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    Call center management

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    Help desk management

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Marketing Automation

    IBM Cloud Pak for Business Automation

    Feature Set Not Supported
    N/A
    10.0

    PlanPlus

    100%
    PlanPlus Online ranks higher in 2/2 features

    Lead management

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Email marketing

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    CRM Project Management

    IBM Cloud Pak for Business Automation

    Feature Set Not Supported
    N/A
    9.7

    PlanPlus

    97%
    PlanPlus Online ranks higher in 3/3 features

    Task management

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Billing and invoicing management

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Reporting

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    CRM Reporting & Analytics

    IBM Cloud Pak for Business Automation

    Feature Set Not Supported
    N/A
    9.7

    PlanPlus

    97%
    PlanPlus Online ranks higher in 3/3 features

    Forecasting

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Pipeline visualization

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Customizable reports

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    Customization

    IBM Cloud Pak for Business Automation

    Feature Set Not Supported
    N/A
    8.5

    PlanPlus

    85%
    PlanPlus Online ranks higher in 4/4 features

    Custom fields

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Custom objects

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    Scripting environment

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    API for custom integration

    N/A
    0 Ratings
    7.0
    70%
    2 Ratings

    Security

    IBM Cloud Pak for Business Automation

    Feature Set Not Supported
    N/A
    7.0

    PlanPlus

    70%
    PlanPlus Online ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Role-based user permissions

    N/A
    0 Ratings
    8.0
    80%
    3 Ratings

    Social CRM

    IBM Cloud Pak for Business Automation

    Feature Set Not Supported
    N/A
    8.0

    PlanPlus

    80%
    PlanPlus Online ranks higher in 2/2 features

    Social data

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Social engagement

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Integrations with 3rd-party Software

    IBM Cloud Pak for Business Automation

    Feature Set Not Supported
    N/A
    9.5

    PlanPlus

    95%
    PlanPlus Online ranks higher in 2/2 features

    Marketing automation

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Compensation management

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Platform

    IBM Cloud Pak for Business Automation

    Feature Set Not Supported
    N/A
    8.0

    PlanPlus

    80%
    PlanPlus Online ranks higher in 1/1 features

    Mobile access

    N/A
    0 Ratings
    8.0
    80%
    3 Ratings

    Attribute Ratings

    • PlanPlus Online is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.9

    IBM Cloud Pak for Business Automation

    89%
    27 Ratings
    10.0

    PlanPlus

    100%
    3 Ratings

    Likelihood to Renew

    7.3

    IBM Cloud Pak for Business Automation

    73%
    1 Rating

    PlanPlus

    N/A
    0 Ratings

    Usability

    IBM Cloud Pak for Business Automation

    N/A
    0 Ratings
    8.0

    PlanPlus

    80%
    1 Rating

    Support Rating

    IBM Cloud Pak for Business Automation

    N/A
    0 Ratings
    10.0

    PlanPlus

    100%
    1 Rating

    Likelihood to Recommend

    IBM

    Excellent Artificial Intelligence platform in the cloud, which provides an optimal service. It helps us mainly in the design of workflows without code, saving time and money. Since we have this tool, the work capacity has increased, achieving constant work flows, incapable of being achieved by any human being in such a short time and in a perfect way. Everything that we would pay many employees, we achieve with this tremendous investment with this powerful product.
    Read full review

    PlanPlusOnline

    I would recommend this for businesses that have the time to invest in doing things the right way. Garbage in equals garbage out. If you can get over the somewhat steep learning curve and adopting their process this product would be a good fit. If you are short on time (and maybe cash) you may want to look for a simpler and less expensive solution.
    Read full review

    Pros

    IBM

    • With this software, it is easy to speed up the digital transformation process.
    • Data collection and analysis can be done more quickly and efficiently.
    • Cloud migration readiness is also easily enhanced by the IBM Cloud Pak for Business Automation software
    • It makes it easy to control any company's consumables. For example, you can only pay for what you require at the time you require it.
    Read full review

    PlanPlusOnline

    • Weekly and Monthly Planner is very productive.
    • Task Delegation and Pipeline Tracker are easy to use and efficient.
    • Goal Planning helped us as well to identify our chances.
    Read full review

    Cons

    IBM

    • This software can be a bit expensive, especially for entrepreneurs, but it is worth it because its options are more useful than other software on the market.
    • We use it in all departments of the organization, and it has worked very well for us. Earnings are constant for everyone in general.
    Read full review

    PlanPlusOnline

    • When it came time to move on due to larger issues the friendliness was not there from the account reps. We did not leave due to them, but due to our growth and need for more.
    • The inability to make personalized the labels for our insurance terms.
    Read full review

    Pricing Details

    IBM Cloud Pak for Business Automation

    Starting Price

    Editions & Modules

    IBM Cloud Pak for Business Automation editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      Pricing Info

      PlanPlus

      Starting Price

      $34.99 Per User per Month

      Editions & Modules

      PlanPlus editions and modules pricing
      EditionModules
      PlanPlus Online Planner Edition$69.991
      PlanPlus Online Professional Edition$34.992
      PlanPlus Online Business Edition$199.993

      Footnotes

      1. Per/Year
      2. Per User per Month
      3. per 5 users/per month

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional $1,500

      Additional Details

      Likelihood to Renew

      IBM

      IBM Cloud Pak provides modernization in collecting, organizing and analyzing data. This product provides to unify market leading services such as data management, DataOps, governance, business analytics and automated AI. IBM Cloud Pak is best for resource and infrustructure optimization. IBM Cloud Pak is capable to accomodate our business automation needs.
      Read full review

      PlanPlusOnline

      No answers on this topic

      Usability

      IBM

      No answers on this topic

      PlanPlusOnline

      It's great once you get the hang of it. I feel like it could be cleaned up a little. Some elements could be moved around or hidden. Overall it's a solid UI
      Read full review

      Support Rating

      IBM

      No answers on this topic

      PlanPlusOnline

      There are some cases where we just need something simple to get the job done. In our case, we needed a solution with a lot features for our complex setup. A lot of CRMs fell short. PlanPlus Online didn't. They had everything we needed. We didn't have to rely on multiple disparate solutions, and it was within our budget.
      Read full review

      Alternatives Considered

      IBM

      1. Ease of use - It is very easy to use and integrate. A junior developer can even follow it without any major learning curve. 2. As per the data load, the services can be scaled up or down. 3. It provides a nice AI platform to automate the data from legacy data systems. 4. Above all, the deployment to the IBM Cloud PAK for Business Automation was very smooth and seamless.
      Read full review

      PlanPlusOnline

      PlanPlus Online is much nicer than Salesforce and also much faster.
      Read full review

      Return on Investment

      IBM

      • A platform with multiple functions, automations and system monitoring.
      • The components of this software help to obtain results from the first month of its implementation.
      • Each module has a price and can be purchased according to the direct need of the company; this helps to adapt to our budget.
      Read full review

      PlanPlusOnline

      • Better lead management
      • Increased lead efficiencies with drip programs
      Read full review

      Screenshots

      Add comparison