IBM Cloud Pak for Business Automation vs. PlanPlus Online

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Cloud Pak for Business Automation
Score 9.0 out of 10
N/A
IBM Cloud Pak for Automation allows the user to design, build and run automation applications and services on any cloud, using pre-integrated automation technologies and low-code tools. IBM Cloud Pak is the latest deployment option of the IBM automation platform for digital business, available on Red Hat OpenShift.N/A
PlanPlus
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
PlanPlus Online is planning and organization software that integrates productivity tools into a complete customer relationship management solution.
$34.99
Per User per Month
Pricing
IBM Cloud Pak for Business AutomationPlanPlus Online
Editions & Modules
No answers on this topic
PlanPlus Online Professional Edition
$34.99
Per User per Month
PlanPlus Online Planner Edition
$69.99
Per/Year
PlanPlus Online Business Edition
$199.99
per 5 users/per month
Offerings
Pricing Offerings
IBM Cloud Pak for Business AutomationPlanPlus
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptional$1,500 Up to 12 hours of Account Configuration Assistance Setup Include: Provision accounts and licenses (1hr), Kick-off Call (1 hr), and 10 additional hours of account configuration assistance to be used toward the following items, as needed by customers internal administrator: User Setup, Record Access, & Personal Preferences; Data Migration; Custom Fields & Page Layouts; Web-forms & Surveys; Views & Reports; Standard Sales Processes; Project Templates. Exact accomplishments may vary from this list based on Administrator's skills and requirements.
Additional Details
More Pricing Information
Community Pulse
IBM Cloud Pak for Business AutomationPlanPlus Online
Top Pros
Top Cons
Features
IBM Cloud Pak for Business AutomationPlanPlus Online
Customization
Comparison of Customization features of Product A and Product B
IBM Cloud Pak for Business Automation
7.3
1 Ratings
18% above category average
PlanPlus Online
8.5
3 Ratings
11% above category average
API for custom integration7.31 Ratings7.02 Ratings
Plug-ins7.31 Ratings00 Ratings
Custom fields00 Ratings10.03 Ratings
Custom objects00 Ratings9.03 Ratings
Scripting environment00 Ratings8.02 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
IBM Cloud Pak for Business Automation
6.4
1 Ratings
14% below category average
PlanPlus Online
-
Ratings
Dashboards6.41 Ratings00 Ratings
Standard reports6.41 Ratings00 Ratings
Custom reports6.41 Ratings00 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
IBM Cloud Pak for Business Automation
7.5
1 Ratings
18% above category average
PlanPlus Online
-
Ratings
Process designer8.21 Ratings00 Ratings
Process simulation7.31 Ratings00 Ratings
Business rules engine7.31 Ratings00 Ratings
SOA support7.31 Ratings00 Ratings
Process player7.31 Ratings00 Ratings
Form builder8.21 Ratings00 Ratings
Model execution7.31 Ratings00 Ratings
Business Process Automation
Comparison of Business Process Automation features of Product A and Product B
IBM Cloud Pak for Business Automation
7.5
1 Ratings
21% above category average
PlanPlus Online
-
Ratings
Business Process Modeling7.31 Ratings00 Ratings
Decision Modeling7.31 Ratings00 Ratings
Code-Based Automation8.21 Ratings00 Ratings
No-Code Automation7.31 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
IBM Cloud Pak for Business Automation
-
Ratings
PlanPlus Online
8.6
3 Ratings
11% above category average
Customer data management / contact management00 Ratings10.03 Ratings
Workflow management00 Ratings9.03 Ratings
Territory management00 Ratings7.03 Ratings
Opportunity management00 Ratings10.03 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings10.03 Ratings
Contract management00 Ratings7.03 Ratings
Quote & order management00 Ratings5.02 Ratings
Interaction tracking00 Ratings10.03 Ratings
Channel / partner relationship management00 Ratings9.03 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
IBM Cloud Pak for Business Automation
-
Ratings
PlanPlus Online
9.0
3 Ratings
18% above category average
Case management00 Ratings9.03 Ratings
Call center management00 Ratings9.03 Ratings
Help desk management00 Ratings9.02 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
IBM Cloud Pak for Business Automation
-
Ratings
PlanPlus Online
10.0
3 Ratings
28% above category average
Lead management00 Ratings10.03 Ratings
Email marketing00 Ratings10.03 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
IBM Cloud Pak for Business Automation
-
Ratings
PlanPlus Online
9.7
3 Ratings
24% above category average
Task management00 Ratings10.03 Ratings
Billing and invoicing management00 Ratings9.02 Ratings
Reporting00 Ratings10.03 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
IBM Cloud Pak for Business Automation
-
Ratings
PlanPlus Online
9.7
3 Ratings
24% above category average
Forecasting00 Ratings10.03 Ratings
Pipeline visualization00 Ratings10.03 Ratings
Customizable reports00 Ratings9.03 Ratings
Security
Comparison of Security features of Product A and Product B
IBM Cloud Pak for Business Automation
-
Ratings
PlanPlus Online
7.0
3 Ratings
17% below category average
Single sign-on capability00 Ratings6.01 Ratings
Role-based user permissions00 Ratings8.03 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
IBM Cloud Pak for Business Automation
-
Ratings
PlanPlus Online
8.0
2 Ratings
9% above category average
Social data00 Ratings8.02 Ratings
Social engagement00 Ratings8.02 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
IBM Cloud Pak for Business Automation
-
Ratings
PlanPlus Online
9.5
3 Ratings
28% above category average
Marketing automation00 Ratings10.03 Ratings
Compensation management00 Ratings9.02 Ratings
Platform
Comparison of Platform features of Product A and Product B
IBM Cloud Pak for Business Automation
-
Ratings
PlanPlus Online
8.0
3 Ratings
6% above category average
Mobile access00 Ratings8.03 Ratings
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IBM Cloud Pak for Business AutomationPlanPlus Online
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User Ratings
IBM Cloud Pak for Business AutomationPlanPlus Online
Likelihood to Recommend
9.0
(43 ratings)
10.0
(3 ratings)
Likelihood to Renew
9.1
(3 ratings)
-
(0 ratings)
Usability
-
(0 ratings)
8.0
(1 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
IBM Cloud Pak for Business AutomationPlanPlus Online
Likelihood to Recommend
IBM
Well Suited Scenarios IBM Cloud Pak shines in scenarios where complex workflows, such as project management in web design, require automation. It's also highly effective for collaborative content creation, enabling seamless content approval. Less Appropriate Scenarios Conversely, it may be less suitable for organizations with simpler task management needs that do not fully leverage its robust capabilities. Also, companies with limited IT resources might face challenges during setup and customization.
Read full review
PlanPlusOnline
I would recommend this for businesses that have the time to invest in doing things the right way. Garbage in equals garbage out. If you can get over the somewhat steep learning curve and adopting their process this product would be a good fit. If you are short on time (and maybe cash) you may want to look for a simpler and less expensive solution.
Read full review
Pros
IBM
  • I like how this tool provides us with automation capabilities to all our business processes hence improves our productivity.
  • Helps us to analyze complex workflows for our clients.
  • Accelerate our growth to digital transformation.
  • Reduce clients wait time. Hence we are able to deliver on time.
Read full review
PlanPlusOnline
  • Weekly and Monthly Planner is very productive.
  • Task Delegation and Pipeline Tracker are easy to use and efficient.
  • Goal Planning helped us as well to identify our chances.
Read full review
Cons
IBM
  • For heavy load, the performance should be improved
  • The integration with the messaging system is a bit tricky and hence example documentation could be provided
  • It is a very nice and powerful tool however still not very known, marketing needs to be improved
Read full review
PlanPlusOnline
  • When it came time to move on due to larger issues the friendliness was not there from the account reps. We did not leave due to them, but due to our growth and need for more.
  • The inability to make personalized the labels for our insurance terms.
Read full review
Likelihood to Renew
IBM
IBM Cloud Pak provides modernization in collecting, organizing and analyzing data. This product provides to unify market leading services such as data management, DataOps, governance, business analytics and automated AI. IBM Cloud Pak is best for resource and infrustructure optimization. IBM Cloud Pak is capable to accomodate our business automation needs.
Read full review
PlanPlusOnline
No answers on this topic
Usability
IBM
No answers on this topic
PlanPlusOnline
It's great once you get the hang of it. I feel like it could be cleaned up a little. Some elements could be moved around or hidden. Overall it's a solid UI
Read full review
Support Rating
IBM
No answers on this topic
PlanPlusOnline
There are some cases where we just need something simple to get the job done. In our case, we needed a solution with a lot features for our complex setup. A lot of CRMs fell short. PlanPlus Online didn't. They had everything we needed. We didn't have to rely on multiple disparate solutions, and it was within our budget.
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Alternatives Considered
IBM
There are various products that are similar to IBM Cloud, but IBM Cloud Pak for Business Automation stands out overall. IBM Cloud offers valuable features such as analytics, cognitive abilities, and data management capabilities. Additionally, it places a strong emphasis on security and compliance, with features such as role-based access control and encryption. Moreover, it allows for easy integration with other systems and platforms.
Read full review
PlanPlusOnline
PlanPlus Online is much nicer than Salesforce and also much faster.
Read full review
Return on Investment
IBM
  • Quick to automate repetitive tasks and finish them with speed and accuracy hence saving time and operational cost.
  • Bots are life saviours because they are able to learn fast without feeding any information most of the manual work is done accurately and diligently.
  • Reduce human errors by reducing how we manually input data into all our business processes.
Read full review
PlanPlusOnline
  • Better lead management
  • Increased lead efficiencies with drip programs
Read full review
ScreenShots

PlanPlus Screenshots

Screenshot of Mobile interface on iPadScreenshot of Mobile interface on iPhoneScreenshot of Desktop browser interfaceScreenshot of Another screenshot of desktop browser interface