What users are saying about

IBM Cognos

295 Ratings

IBM Cognos

295 Ratings
Score 7.4 out of 101

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Likelihood to Recommend

IBM Cognos

IBM Cognos is well suited to be the delivery system for an enterprise's analytics and the solutions ability to access and model data from a wide range of on-premise and cloud data sources makes it best-of-breed when it comes to implementation flexibility.

Feature Rating Comparison

BI Standard Reporting

IBM Cognos
8.4
Pixel Perfect reports
IBM Cognos
8.9
Customizable dashboards
IBM Cognos
8.6
Report Formatting Templates
IBM Cognos
7.9

Ad-hoc Reporting

IBM Cognos
7.7
Drill-down analysis
IBM Cognos
8.9
Formatting capabilities
IBM Cognos
7.7
Integration with R or other statistical packages
IBM Cognos
6.8
Report sharing and collaboration
IBM Cognos
7.3

Report Output and Scheduling

IBM Cognos
8.9
Publish to Web
IBM Cognos
8.7
Publish to PDF
IBM Cognos
9.4
Report Versioning
IBM Cognos
9.3
Report Delivery Scheduling
IBM Cognos
8.4
Delivery to Remote Servers
IBM Cognos
8.7

Data Discovery and Visualization

IBM Cognos
7.2
Pre-built visualization formats (heatmaps, scatter plots etc.)
IBM Cognos
8.0
Location Analytics / Geographic Visualization
IBM Cognos
6.3
Predictive Analytics
IBM Cognos
7.2

Access Control and Security

IBM Cognos
8.9
Multi-User Support (named login)
IBM Cognos
8.9
Role-Based Security Model
IBM Cognos
9.0
Multiple Access Permission Levels (Create, Read, Delete)
IBM Cognos
8.9
Single Sign-On (SSO)
IBM Cognos
8.7

Mobile Capabilities

IBM Cognos
8.2
Responsive Design for Web Access
IBM Cognos
7.7
Dedicated iOS Application
IBM Cognos
8.3
Dedicated Android Application
IBM Cognos
8.3
Dashboard / Report / Visualization Interactivity on Mobile
IBM Cognos
8.3

Application Program Interfaces (APIs) / Embedding

IBM Cognos
7.9
REST API
IBM Cognos
7.0
Javascript API
IBM Cognos
8.0
iFrames
IBM Cognos
7.7
Java API
IBM Cognos
7.7
Themeable User Interface (UI)
IBM Cognos
8.3
Customizable Platform (Open Source)
IBM Cognos
8.5

Pros

  • IBM Cognos used was used to for automated delivery of reporting for backorders of specialty products that needed special handling by the customer service department.
  • IBM Cognos used was used to for pixel perfect reporting that was part of the month-end or year-end executive board book.
  • IBM Cognos was used to deliver external reporting to customers/vendors/distributors to check on the health of the rented equipment.

Cons

  • There is definitely a lot of room for improvement when it comes to Cognos. Sometimes it can take you a while to find a particular data field that you may want to pull into your report. Unfortunately, there is no option where you can search all tables in order to figure out where a particular data field is located or how pulling the same data field from one table vs another may impact your report results. This makes it a lot harder for new users to adopt the tool and quickly gain proficiency. Eventually, things starts make sense but it just takes a lot of practice.
  • One major challenge for me is the inability to be able to run a report on all the scheduled reports set up in Cognos. If you want to clean up or streamline any of your report schedules or distribution lists, there is no good way to do so except for going into each individual report and checking/modifying the schedule and the recipient list. Granted that Cognos is such a great tool for automating data output, I wish there was a better way to manage all your report schedules and recipient lists.

Likelihood to Renew

IBM Cognos7.9
Based on 23 answers
Because of the large investment in reports already developed.

Usability

IBM Cognos7.5
Based on 6 answers
From the Developer side, it can initially seem impenetrable to try to use some of the development tools, such as Framework Manager and the more advanced features of Report Studio. Once familiar with the organization of the interface, the learning curve evens out quickly and it becomes rather straightforward to work with. From the End User side, navigating to a report or dashboard is as simple as clicking through the directory structure. With a little poking around in Cognos Workspace, it shouldn't take long to figure out how to customize a dashboard to their own liking

Reliability and Availability

IBM Cognos8.6
Based on 4 answers
Reports can typically be viewed through any browser that can access the server, so the availability is ultimately up to what the company utilizing it is comfortable with allowing, though report development tends to be more picky about browsers and settings as mentioned above. It also has an optional iPad app and general mobile browsing support, but dashboards lack the mobile compatibility. What keeps it from getting a higher score is the desktop tools that are vital to the development process. The compatibility with only Windows when the server has a wide range of compatibility can be a real sore point for a company that outfits its employees exclusively with Mac or Linux machines. Of course, if they are planning on outsourcing the development anyways, it's a rather moot point

Performance

IBM Cognos9.0
Based on 5 answers
Even when running on my demo VM (5GB of ram, 8 cores, 256MB video) on my laptop , the render time of basic reports is snappy. As long as a reasonable amount of items is being displayed, it can handle any number of pages efficiently. The further off the beaten path a developer gets with ODBC/JDBC drivers and underlying model designs, the more performance will tend to suffer, but as long as reasonable hardware resources are being dedicated to the system, a well designed system should not have any problem

Support

IBM Cognos7.0
Based on 7 answers
Haven't worked too much with regular customer support, since we tend to go to the experts who are there to help partners with their questions. Generally the questions that we need to ask are far more advanced than the average end user would call about, so we haven't had much luck in getting answers when we actually do try to call them

In-Person Training

IBM Cognos8.7
Based on 4 answers
The training provided was easy to follow and very comprehensive. The instructors were very knowledgeable

Online Training

IBM Cognos8.0
Based on 4 answers
The online courses they offer are thorough and presented in such a way that someone who isn't already familiar with the general design methodologies used in this field will be capable of making a good design. The training environments are provided as a fully self contained virtual machine with everything needed already to create the environments. We've had some persisting issues with the environments becoming unavailable, but support has been responsive when these issues arise and straightening them out for us

Implementation

IBM Cognos7.0
Based on 7 answers
Make sure that any custom tables that you have, are built into your metadata packages. You can still access them via SQL queries in Cognos, but it is much easier to have them as a part of the available metadata packages.

Breadth of Deployment

IBM Cognos is used minimally in our organization and it is more of a niche product. It is mainly used when we have no other options. Some of our systems require this program be used for all report related functions. As far as I know, it is being used by about 4-5 departments and possibly 10 users.

Alternatives Considered

Cognos allows you to manipulate data in a way very similar to Excel but it is important to keep in mind that all the data filtering and calculations take place on the back end before you receive the report output and if you want to manipulate the data, you have to do so before you run your report.

Collaboration and Sharing

IBM Cognos7.4
Based on 26 answers
Extremely to easy to customize and share reports, set a reporting schedule and push out data to any user with no need for them to interact with the tool at all

Data Integration

IBM Cognos6.9
Based on 25 answers
Great for report automation and data auditing but not very user-friendly, dashboarding friendly and not very sophisticated when it comes to the overall management of all the reporting in use

Scalability

IBM Cognos10.0
Based on 1 answer
The Cognos architecture is well suited for scalability. However, the architecture must be designed with scalability in mind from day one of the implementation. We recently upgraded from 10.1 to 10.2.1 and took the opportunity to revamp our architecture. It is now poised for future growth and scalability.

Return on Investment

  • Cognos can be used for very complicated reports, which reduces the need for some programmers, therefore reducing salary expenses.
  • Once reports are created and scheduled for delivery, there is no need for human intervention. This makes for more effecient use of time.

Pricing Details

IBM Cognos

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details