What users are saying about
- Likelihood to Recommend
- Feature Rating Comparison
- Likelihood to Renew
- Reliability and Availability
- In-Person Training
- Online Training
- Breadth of Deployment
- Alternatives Considered
- Collaboration and Sharing
- Data Integration
- Return on Investment
- Pricing Details
- Rating Summary
Likelihood to Recommend
For non-technical users like managers or directors, IBM Cognos is beautiful, easy to learn and use. But if you want complex cubes or data analysis outside the box, you could prefer Tableau or Microsoft Power BI. QlikView is also good for non-technical users but the decision can be made according to the experience and use of IBM products. In general, if your client is familiar with the IBM ecosystem, Cognos will be very well seen for directors and managers.
Analista de Sistemas
Consultor independiente de softwareComputer Software, 1-10 employees
Feature Rating Comparison
Pixel Perfect reports
Report Formatting Templates
Integration with R or other statistical packages
Report sharing and collaboration
Publish to Web
Publish to PDF
Report Delivery Scheduling
Delivery to Remote Servers
Pre-built visualization formats (heatmaps, scatter plots etc.)
Location Analytics / Geographic Visualization
Multi-User Support (named login)
Role-Based Security Model
Multiple Access Permission Levels (Create, Read, Delete)
Single Sign-On (SSO)
Responsive Design for Web Access
Dedicated iOS Application
Dedicated Android Application
Dashboard / Report / Visualization Interactivity on Mobile
Themeable User Interface (UI)
Customizable Platform (Open Source)
- The best part about Cognos Report Studio is that you do not need to have access or know how to use the tool in order to be the recipient of the information. Cognos allows you to schedule automated reports that can be sent to any internal or external email address you type in the recipient line. You can use Cognos Report Studio to create customized and automated reports by applying data filters, conditional formatting, formulas, and calculations in a way very similar to Excel. Anything that you could do in Excel you can pretty much build into the parameters of your report in Cognos and manipulate the data before it comes out in the report. This becomes very handy, especially when automating reports that are sent to users who may not be very Excel savvy or when you just want to pass nuggets of information.
- Cognos Event Studio is definitely my favorite. Amongst many things, I have found it to be a powerful data auditing tool. I use it to set up search engines that check our database for the incorrect combination of values across a set of data fields and thus minimize data entry errors in a time sensitive manner. For example, I can create a search engine that checks for any employees in "Part Time" status who have been assigned a schedule of 40hrs or more. The search engine would send an email to the HRIS team within an hour from the time the incorrect combination of values was entered into the system.
- Another way to use Cognos Event Studio in a way that your entire organization can benefit from and appreciate is by sending managers email reminders days in advance of their direct reports' birthdays or work anniversaries. In a similar fashion, I am also able to send email alerts to our IT department's ticketing system immediately following an employee termination, which automatically creates a ticket for them to shut off access to email and other systems.
Sr Manager, HRIS and Analytics
SoulCycle Inc.Health, Wellness and Fitness, 1001-5000 employees
- The learning curve for Cognos is fairly high due to the high level of functionality available. It would be helpful to have some less expensive training options available.
- Instructions for using Cognos could be more robust, but I realize that's partially dependent on how it's used and documentation writers would not necessarily be able to anticipate all uses.
- Instructions for creating a cross tab report with formatting and subtotals could be better.
Business Systems Manager
Biola UniversityHigher Education, 1001-5000 employees
Likelihood to Renew
Based on 23 answers
It took my BI team one year to become productive at developing useful content on the IBM Cognos platform. After this year, the reports being developed for a client were stale and no longer relative to the ever changing needs of the business client. Given the same opportunity, I would select a platform that allows the team to quickly produce BI content. Fail fast and recover quickly!
Based on 6 answers
Reliability and Availability
Based on 4 answers
Based on 5 answers
Based on 7 answers
Haven't worked too much with regular customer support, since we tend to go to the experts who are there to help partners with their questions. Generally the questions that we need to ask are far more advanced than the average end user would call about, so we haven't had much luck in getting answers when we actually do try to call them
Based on 4 answers
Onsite training provided by IBM Cognos was effective and as expected. They did not perform training with our data which was a bit difficult for our end-users.
Based on 4 answers
The online courses they offer are thorough and presented in such a way that someone who isn't already familiar with the general design methodologies used in this field will be capable of making a good design. The training environments are provided as a fully self contained virtual machine with everything needed already to create the environments. We've had some persisting issues with the environments becoming unavailable, but support has been responsive when these issues arise and straightening them out for us
Based on 7 answers
Make sure that any custom tables that you have, are built into your metadata packages. You can still access them via SQL queries in Cognos, but it is much easier to have them as a part of the available metadata packages.
HR Systems Analyst II
First Horizon Corp.Banking, 1001-5000 employees
Breadth of Deployment
IBM Cognos is used minimally in our organization and it is more of a niche product. It is mainly used when we have no other options. Some of our systems require this program be used for all report related functions. As far as I know, it is being used by about 4-5 departments and possibly 10 users.
Project Manager in Information TechnologyInformation Technology and Services Company, 10,001+ employees
IBM Cognos shines when it comes to setting up slow changing historical reports that need to be delivered on a predefined schedule to a predetermined set of recipients.
Collaboration and Sharing
Based on 26 answers
IBM Cognos BI provides security control over both data and reports/dashboards you publish to users and consumers.
Consultant in Information TechnologyComputer Software Company, 11-50 employees
Based on 25 answers
Based on 1 answer
The Cognos architecture is well suited for scalability. However, the architecture must be designed with scalability in mind from day one of the implementation. We recently upgraded from 10.1 to 10.2.1 and took the opportunity to revamp our architecture. It is now poised for future growth and scalability.
Return on Investment
- (+) increased efficiency: Less time trying to figure out how to do something w/ another BI tool that may seem impossible -- Cognos will be able to do it 99% of the time
- (-) increased training required: Training for Cognos had to be longer and more intensive than other BI tools. For example, my team members go through a week long 8-hour/day class and it was just enough to scratch the surface. A good base if required, but real world experience is the only way to become a Cognos pro.
- (-) more end-user training: We do mostly canned reports with Cognos, so out end-users must be trainied. It is much harder to train them with Cognos than other BI tools. This is why I only turn to Cognos if I cannot accomplish my goal in another tool.
Analyst in Information TechnologyAutomotive Company, 10,001+ employees
Premium Consulting/Integration Services—
Entry-level set up fee?