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Top Rated
510 Ratings
717 Ratings

IBM Cognos Analytics with Watson

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Top Rated
510 Ratings
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Score 8.3 out of 100
717 Ratings
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Score 8.1 out of 100

Feature Set Ratings

  • IBM Cognos Analytics with Watson ranks higher in 6 feature sets: BI Standard Reporting, Ad-hoc Reporting, Report Output and Scheduling, Access Control and Security, Mobile Capabilities, Application Program Interfaces (APIs) / Embedding
  • IBM Cognos Analytics with Watson and Tableau CRM are tied in 1 feature set: Data Discovery and Visualization

BI Standard Reporting

8.3

IBM Cognos Analytics with Watson

83%
7.9

Tableau CRM

79%
Tableau CRM ranks higher in 2/3 features

Pixel Perfect reports

8.2
82%
65 Ratings
8.3
83%
40 Ratings

Customizable dashboards

8.4
84%
70 Ratings
7.0
70%
47 Ratings

Report Formatting Templates

8.3
83%
69 Ratings
8.4
84%
45 Ratings

Ad-hoc Reporting

8.7

IBM Cognos Analytics with Watson

87%
7.5

Tableau CRM

75%
IBM Cognos Analytics with Watson ranks higher in 4/4 features

Drill-down analysis

8.8
88%
72 Ratings
7.4
74%
47 Ratings

Formatting capabilities

8.7
87%
73 Ratings
8.0
80%
47 Ratings

Integration with R or other statistical packages

8.3
83%
46 Ratings
6.2
62%
36 Ratings

Report sharing and collaboration

8.8
88%
71 Ratings
8.4
84%
45 Ratings

Report Output and Scheduling

8.7

IBM Cognos Analytics with Watson

87%
7.9

Tableau CRM

79%
IBM Cognos Analytics with Watson ranks higher in 4/5 features

Publish to Web

8.3
83%
26 Ratings
8.8
88%
36 Ratings

Publish to PDF

9.2
92%
69 Ratings
8.2
82%
43 Ratings

Report Versioning

8.6
86%
25 Ratings
8.0
80%
42 Ratings

Report Delivery Scheduling

9.1
91%
72 Ratings
7.4
74%
39 Ratings

Delivery to Remote Servers

8.1
81%
12 Ratings
7.1
71%
33 Ratings

Data Discovery and Visualization

7.8

IBM Cognos Analytics with Watson

78%
7.8

Tableau CRM

78%
Tableau CRM ranks higher in 3/3 features

Pre-built visualization formats (heatmaps, scatter plots etc.)

7.9
79%
60 Ratings
8.1
81%
41 Ratings

Location Analytics / Geographic Visualization

8.0
80%
58 Ratings
8.0
80%
39 Ratings

Predictive Analytics

7.4
74%
56 Ratings
7.4
74%
41 Ratings

Access Control and Security

8.9

IBM Cognos Analytics with Watson

89%
8.1

Tableau CRM

81%
IBM Cognos Analytics with Watson ranks higher in 4/4 features

Multi-User Support (named login)

9.0
90%
67 Ratings
8.5
85%
45 Ratings

Role-Based Security Model

8.8
88%
66 Ratings
7.9
79%
45 Ratings

Multiple Access Permission Levels (Create, Read, Delete)

9.1
91%
66 Ratings
7.4
74%
41 Ratings

Single Sign-On (SSO)

8.8
88%
49 Ratings
8.5
85%
40 Ratings

Mobile Capabilities

7.2

IBM Cognos Analytics with Watson

72%
6.4

Tableau CRM

64%
IBM Cognos Analytics with Watson ranks higher in 3/3 features

Responsive Design for Web Access

7.8
78%
52 Ratings
7.4
74%
42 Ratings

Mobile Application

7.6
76%
81 Ratings
5.6
56%
66 Ratings

Dashboard / Report / Visualization Interactivity on Mobile

7.5
75%
50 Ratings
6.9
69%
38 Ratings

Application Program Interfaces (APIs) / Embedding

7.8

IBM Cognos Analytics with Watson

78%
6.4

Tableau CRM

64%
IBM Cognos Analytics with Watson ranks higher in 5/6 features

REST API

8.4
84%
37 Ratings
6.6
66%
30 Ratings

Javascript API

8.5
85%
35 Ratings
6.5
65%
28 Ratings

iFrames

8.3
83%
9 Ratings
6.0
60%
24 Ratings

Java API

6.9
69%
11 Ratings
6.5
65%
27 Ratings

Themeable User Interface (UI)

7.1
71%
10 Ratings
7.6
76%
27 Ratings

Customizable Platform (Open Source)

7.8
78%
7 Ratings
5.5
55%
26 Ratings

Attribute Ratings

  • IBM Cognos Analytics with Watson is rated higher in 4 areas: Likelihood to Recommend, Usability, Support Rating, Implementation Rating

Likelihood to Recommend

8.1

IBM Cognos Analytics with Watson

81%
96 Ratings
7.1

Tableau CRM

71%
48 Ratings

Likelihood to Renew

10.0

IBM Cognos Analytics with Watson

100%
24 Ratings

Tableau CRM

N/A
0 Ratings

Usability

8.0

IBM Cognos Analytics with Watson

80%
7 Ratings
7.4

Tableau CRM

74%
7 Ratings

Availability

8.6

IBM Cognos Analytics with Watson

86%
8 Ratings

Tableau CRM

N/A
0 Ratings

Performance

9.0

IBM Cognos Analytics with Watson

90%
10 Ratings

Tableau CRM

N/A
0 Ratings

Support Rating

10.0

IBM Cognos Analytics with Watson

100%
15 Ratings
7.7

Tableau CRM

77%
7 Ratings

In-Person Training

8.7

IBM Cognos Analytics with Watson

87%
4 Ratings

Tableau CRM

N/A
0 Ratings

Online Training

8.0

IBM Cognos Analytics with Watson

80%
4 Ratings

Tableau CRM

N/A
0 Ratings

Implementation Rating

7.0

IBM Cognos Analytics with Watson

70%
14 Ratings
6.0

Tableau CRM

60%
2 Ratings

Configurability

8.0

IBM Cognos Analytics with Watson

80%
2 Ratings

Tableau CRM

N/A
0 Ratings

Ease of integration

8.0

IBM Cognos Analytics with Watson

80%
2 Ratings

Tableau CRM

N/A
0 Ratings

Product Scalability

10.0

IBM Cognos Analytics with Watson

100%
2 Ratings

Tableau CRM

N/A
0 Ratings

Vendor post-sale

7.0

IBM Cognos Analytics with Watson

70%
1 Rating

Tableau CRM

N/A
0 Ratings

Vendor pre-sale

7.0

IBM Cognos Analytics with Watson

70%
1 Rating

Tableau CRM

N/A
0 Ratings

Likelihood to Recommend

IBM

IBM Cognos Analytics provides our organization with a workspace for data visualization and analysis, with a wide variety of customization options. It is well suited for exploring and discovering trends with the information provided in real time. It has the ability to create very attractive reports and dashboards. It offers robust controls for comprehensive data protection, generating reliability in the use of significant information
Read full review

Salesforce

If the person/ department does not have any knowledge in open source tools such as R, and Python. [Salesforce Einstein Analytics (formerly Wave Analytics)] could be a good option with no coding background required. However, if they have such human resource or can acquire these people, I would recommend open source tech and suggest not to use this tool.
Read full review

Pros

IBM

  • Pixel perfect reports. If a client can provide a pixel-perfect mockup, I can make the report indistinguishable from the mockup.
  • Data security. It doesn't matter who the user is; when they log in and run a report, they will only see the data they are permitted to see.
  • Performant reports on large data. Many tools have issues running on tables containing only a few million rows. Cognos can consistently run reports on multi-billion row tables without issue.
  • Embedding reports in third-party tools. With Cognos Mashup Services, it is possible to build a report in IBM Cognos Analytics with Watson and call it programmatically. Need straight HTML? No problem. JSON? Atom? All good.
Read full review

Salesforce

  • Interactive Dashboards, it [consists] of wide variety of charts
  • Data from different sources can be easily integrated with it
  • Security, it provides easy way to secure and share the information with the users
  • Support actions like opening hyperlink etc
  • Almost everything can be done from configuration
  • Data can easily be managed from dataflow.
Read full review

Cons

IBM

  • OLAP-cubes MUST IMMEDIATELY be upgraded to 64-bit-technology (if not, we are lost as Cognos/IBM-customer).
  • Easier integration of complex authorisation systems (concepts) into cubes (vertical as well as horizontal authorisation).
  • Much more statistics-functionality in cubes! (IBM bought SPSS 10 years ago!! where is the benefit of Cognos-users!!)!!!
Read full review

Salesforce

  • Implementation takes time and resources. It is a heavy lift to implement and at first, it can take a little bit of time to understand what you are looking at. But once it's implemented it's easy to get started.
  • Without any BI expertise or resources available to your organization, the implementation of this is difficult. If you aren't used to BI tools and don't have an expert in house, the terminology can be difficult to understand at first.
  • Their support is not on hand to help you if you encounter any issues, at least not on all the plans or the basic plans. Real-time support service is an add-on, so you'll need to be patient if you require help or pay extra money.
  • More functionality for the tool is needed to compete with other heavyweights in the arena like Tableau, Qlik, and Microstrategy. Still lacks the robustness, functionality, and flexibility other competing products possess.
Read full review

Pricing Details

IBM Cognos Analytics with Watson

Starting Price

$10 per month per user

Editions & Modules

IBM Cognos Analytics with Watson editions and modules pricing
EditionModules
On Demand - Standard$10.001
On Demand - Premium$40.002

Footnotes

  1. per month per user
  2. per month per user

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional

Additional Details

30-day free trial available.

Pricing Info

Tableau CRM

Starting Price

$125 per month

Editions & Modules

Tableau CRM editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    IBM

    For an existing solution, renewing licenses does provide a good return on investment. Additionally, while rolling out scorecards and dashboards with little adhoc capabilities, to end users, cognos is very easily scalable. It also allows to create a solution that has a mix of OLAP and relational data-sources, which is a limitation with other tools. Synchronizing with existing security setup is easy too.
    Read full review

    Salesforce

    No answers on this topic

    Usability

    IBM

    We have a strong user base (3500 users) that are highly utilizing this tool. Basic users are able to consume content within the applied security model. We have a set of advanced users that really push the limits of Cognos with Report and Query Studio. These users have created a lot of personal content and stored it in 'My Reports'. Users enjoy this flexibility.
    Read full review

    Salesforce

    Overall usability is absolutely worth the price. It help me to save tons of time working on raw data in Excel file. It also minimize the discrepancy in data format when there are multiple user inputting the data. Every data inputted in Salesforce is standardized, therefore it is very easy to keep track / generating performance report even though you are having more than 20 projects recorded in Salesforce Einstein Analytics.
    Read full review

    Reliability and Availability

    IBM

    Reports can typically be viewed through any browser that can access the server, so the availability is ultimately up to what the company utilizing it is comfortable with allowing, though report development tends to be more picky about browsers and settings as mentioned above. It also has an optional iPad app and general mobile browsing support, but dashboards lack the mobile compatibility. What keeps it from getting a higher score is the desktop tools that are vital to the development process. The compatibility with only Windows when the server has a wide range of compatibility can be a real sore point for a company that outfits its employees exclusively with Mac or Linux machines. Of course, if they are planning on outsourcing the development anyways, it's a rather moot point
    Read full review

    Salesforce

    No answers on this topic

    Performance

    IBM

    Overall no major complaints but it doesn't handle DMR (Dimensionally Modeled for Relational) very well. DMR modelling is a capability that IBM Cognos Framework Manager provides allowing you to specify dimensional information for relational metadata and allows for OLAP-style queries. However, the capability is not very efficient and, for example, if I'm using only 2 columns on a 20-column model, the software is not smart enough to exclude 18 columns and the query side gets progressively larger and larger until it's effectively unusable.
    Read full review

    Salesforce

    No answers on this topic

    Support Rating

    IBM

    Why is their web application not working as fast as you think it should? They never know, and it is always a a bunch of shots in the dark to find out. Trying to download software from them is like trying to find a book at the library before computers were invented.
    Read full review

    Salesforce

    I gave Salesforce Einstein Analytics tool a slightly above average rating of 6. Because its trailhead portal has extensive documentation and use cases around how to implement Salesforce tools and how to master their user interface. But it has limited video or human tutorials. Plus, there is not enough background on web analytics, statistical modeling, artificial intelligence or machine learning. So, a user may struggle when leveraging their dashboard or modeling features. Finally, support documents are focused on learning the tool but don't provide enough context on how to do custom implementation or troubleshoot data integration issues.
    Read full review

    In-Person Training

    IBM

    Onsite training provided by IBM Cognos was effective and as expected. They did not perform training with our data which was a bit difficult for our end-users.
    Read full review

    Salesforce

    No answers on this topic

    Online Training

    IBM

    The online courses they offer are thorough and presented in such a way that someone who isn't already familiar with the general design methodologies used in this field will be capable of making a good design. The training environments are provided as a fully self contained virtual machine with everything needed already to create the environments. We've had some persisting issues with the environments becoming unavailable, but support has been responsive when these issues arise and straightening them out for us
    Read full review

    Salesforce

    No answers on this topic

    Implementation Rating

    IBM

    Make sure that any custom tables that you have, are built into your metadata packages. You can still access them via SQL queries in Cognos, but it is much easier to have them as a part of the available metadata packages.
    Read full review

    Salesforce

    An implementation partner would certainly result in greater output in a more efficient amount of time. However, I have found implementation partners to be extremely expensive for the output received (at least working for a non-profit company they are frequently unaffordable). Internal implementation does help with usable output though since internal knowledge would better know the data architecture and business processes
    Read full review

    Alternatives Considered

    IBM

    The AI and the automation in IBM Cognos Analytics are pretty simple to use and almost provide accurate data. The report part compared to the Medidata Rave is always efficient and error-proof I got the reports nearly 90 percent. The analysis is pretty good I actually got the outcome that I wanted to produce.
    Read full review

    Salesforce

    Tableau is the absolute top of the class when it comes to business intelligence, but it doesn't make sense for every business case. In our case, we needed a simple data visualization platform for our CRM platform and sales pipeline. Salesforce Analytics, while nowhere near as robust, did the job we needed it to do perfectly in a significantly more cost-effective manner.
    Read full review

    Scalability

    IBM

    The Cognos architecture is well suited for scalability. However, the architecture must be designed with scalability in mind from day one of the implementation. We recently upgraded from 10.1 to 10.2.1 and took the opportunity to revamp our architecture. It is now poised for future growth and scalability.
    Read full review

    Salesforce

    No answers on this topic

    Return on Investment

    IBM

    • The team that implemented this software tells me that the ROI is not obtained instantly; it must go through long months before obtaining good results.
    • There are functions that are not easy for all users; this makes it difficult to obtain positive results in the first months.
    • A year has to pass before noticing that after its configuration, we can work without delays.
    Read full review

    Salesforce

    • Salesforce Einstein Analytics helped lift roi of email marketing campaigns funded by our suppliers or category teams by improving their open and click rates
    • Salesforce Einstein Analytics helped reduce cart abandonments and improved conversion rates of our product campaigns.
    • Salesforce Einstein Analytics was not that effective in improving adoption of AI tools such as chatbot, voice assistant tool or mobile app. Because of lower sample data.
    Read full review

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