What users are saying about
43 Ratings
43 Ratings
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Score 7.2 out of 101

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Likelihood to Recommend

IBM Connections

If you work in a large company with lots of IT resources experienced with IBM tech such as WebSphere, DB2, etc., then I’d change the recommendation to an 8 for IBM Connections on-premises. Users really loved working in IBM Connections despite various gaps they found, and it seems that IBM is very responsive to customer feedback. Many new features in the last few releases were first suggested by customers.Similarly, if you work in an SMB and are looking at IBM Connections online (or SmartCloud or whatever IBM calls it these days), then I’d probably also say 8 assuming the cloud version is at least as good as the on-premises version. My guess is that the cloud version is probably better, given IBM’s cloud-first strategy, and don’t forget that the cloud version includes IBM Docs.If, however, you are in an SMB with a budget-constrained IT staff who are mostly familiar with Microsoft and who find it difficult to work with anything non-Microsoft, then IBM Connections on-premises is probably not going to work well in your organization. I’d score it a 4 in that case. Even if it works well for end-users today, as time goes on it seems users discover more gaps with the software. IBM is not quick to put out new versions of their on-premises software, either. The primary reasons I think on-premises is a tough sell in this scenario are the high cost of consulting (which has a side effect of further delaying the introduction of new features), the lack of an office document editor built-in, and the lack of training for both IT and end-users alike.
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Feature Rating Comparison

Project Management

IBM Connections
7.4
Task Management
IBM Connections
5.8
Scheduling
IBM Connections
7.8
Workflow Automation
IBM Connections
8.0
Mobile Access
IBM Connections
7.7
Search
IBM Connections
6.5
Visual planning tools
IBM Connections
8.9

Communication

IBM Connections
7.8
Chat
IBM Connections
7.4
Notifications
IBM Connections
8.1
Discussions
IBM Connections
8.4
Surveys
IBM Connections
6.8
Internal knowledgebase
IBM Connections
8.0
Integrates with GoToMeeting
IBM Connections
9.5
Integrates with Gmail and Google Hangouts
IBM Connections
10.0
Integrates with Outlook
IBM Connections
4.0

File Sharing & Management

IBM Connections
8.3
Versioning
IBM Connections
8.6
Video files
IBM Connections
8.5
Audio files
IBM Connections
8.5
Document collaboration
IBM Connections
7.9
Access control
IBM Connections
8.8
Advanced security features
IBM Connections
5.7
Integrates with Google Drive
IBM Connections
10.0
Device sync
IBM Connections
8.2

Pros

  • The Mobile consummation of IBM Connections is very good and is rapidly improving over time. Every month a new version of the Mobile app for IBM Connections is being delivered which fixes bugs but also adds new functionality over time.
  • Stability is very high of the product as it runs on IBM WebSphere (which has proved itself already in the MidMarket segment completely) and is very important for us as a customer because this keeps the day to day management costs for the environment very low.
  • The open design of the product. It's fairly easy to extend the product but also the end user working and feeling is open. What I mean by that is that the product supports self serviceability so no costs at the IT department regarding of creating FileShares and so on.
  • Out of the box IBM Connections delivers a complete solution which can be used as a base to extend on. Connections to already existing LDAP/SAP/Domiono or other HR systems can easily be build via the delivered license of IBM Security Directory Integrator product with IBM Connections which is almost limitless in connecting different resources together.
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Cons

  • The UI of the activities component really needs a redesign. Currently this component was there already from the beginning of IBM Connections and never got a UI overhaul. Currently the functionality is working exceptionally good but the UI is too much based on Text instead of a graphical UI.
  • Better integration with PIM (Personal Information Manager like (domino and/or exchange)) environments.
  • Currently for the admin side of IBM Connections a lot is done on the command line. It would be a improvement if we get a special designed ADMIN UI. Where 95% of the management of the product can be handled.
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Likelihood to Renew

IBM Connections7.7
Based on 7 answers
I would renew it to keep the communications between departments and colleagues open and for the accessibility of documents and information
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Usability

IBM Connections9.0
Based on 3 answers
Overall seen the useabilty of IBM Connections is fairly easy. The ramp UP time speed is quite low for end users to understand how they can use it in their day to day business environment.
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Reliability and Availability

IBM Connections10.0
Based on 1 answer
Once Connections was installed, patched, etc. it was ALWAYS up. We only had to bring it down for OS updates to the servers. That seems to be typical of anything that runs on WebSphere; it's bulletproof and could probably run for months and years if the underlying OS didn't require constant patching.
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Performance

IBM Connections9.0
Based on 1 answer
IBM Connections web UI, mobile app (data sync to / from the device), and file transfer speeds were almost always very fast. It was rare for a slow-down of any kind, even when doing searches.
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Support

IBM Connections8.9
Based on 3 answers
The support team for IBM Connections could be much better in proactive support issues by sending us the information they experienced with other customers.
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Implementation

IBM Connections7.3
Based on 1 answer
Try to understand you will never find a product which suites all your end user for 100%. IBM Connections is the best of all breeds but if you go look on each functionality on its own there are better example out there. But as IBM COnnections delivers it all in just one platform makes it the best example about integration of different functionality into one platform.
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Alternatives Considered

At the time we were evaluating collaboration tools we weren't sure if our users were ready for it or not. As such we wanted to purchase a product where the users could get the feel for collaboration without making a huge software and infrastructure commitment in case they would not buy into it. Connections filled the need perfectly. Since we were an IBM shop already it made even more sense. The best thing is that Connections has continued to meet our collaboration needs even though it has caught on greatly with our user community and demand increases every day. We will continue to use Connections despite other larger more expensive options are out there.
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Scalability

IBM Connections7.0
Based on 2 answers
Scaling UP is never an issue with IBM's core technologies like WebSphere, DB2, etc. as long as you have or can find the technical resources to implement it. Where IBM seems to fail is scaling DOWN for smaller organizations. Connections 5.0 on-premises would have required us to create 7 servers -- yes, they would be virtualized, but still that's 7 OS licenses, 40 virtual CPU cores, 80GB RAM, and a few TB of hard disk space. All to replace Quick which runs on 1 server with 1 OS license, 4 cores, 8GB RAM and 600GB of disk. Granted, there are major differences in capabilities between the two, but how do you get a CFO understand why features like a mobile app, file sync, and social sharing require 10x the back-end resources?
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Return on Investment

  • Connections had a substanially negative ROI for our company because we eventually replaced it with far better tools.
  • We're also unfortunately stuck with maintenance costs as we've not migrated all of the user generated content over to the new tools.
  • Other parts of our company still use Connections, so I guess that's a good thing? They must find it usable enough to continue on with it.
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Pricing Details

IBM Connections

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details