What users are saying about

IBM Connections

41 Ratings

IBM Connections

41 Ratings
Score 7.1 out of 101

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Likelihood to Recommend

IBM Connections

IBM Connections is possibly most suited for larger organizations where bigger teams are able to have more people to share with. Also, it may be less appropriate when there is so much security that it would hinder the anytime, anywhere access capabilities and prevent users from being able to enjoy sharing content with each other.

Feature Rating Comparison

Project Management

IBM Connections
7.5
Task Management
IBM Connections
6.0
Scheduling
IBM Connections
7.9
Workflow Automation
IBM Connections
7.8
Mobile Access
IBM Connections
7.8
Search
IBM Connections
6.7
Visual planning tools
IBM Connections
8.9

Communication

IBM Connections
7.8
Chat
IBM Connections
7.6
Notifications
IBM Connections
8.2
Discussions
IBM Connections
8.5
Surveys
IBM Connections
7.0
Internal knowledgebase
IBM Connections
8.0
Integrates with GoToMeeting
IBM Connections
9.5
Integrates with Gmail and Google Hangouts
IBM Connections
10.0
Integrates with Outlook
IBM Connections
4.0

File Sharing & Management

IBM Connections
8.3
Versioning
IBM Connections
8.6
Video files
IBM Connections
8.5
Audio files
IBM Connections
8.5
Document collaboration
IBM Connections
8.0
Access control
IBM Connections
8.8
Advanced security features
IBM Connections
6.0
Integrates with Google Drive
IBM Connections
10.0
Device sync
IBM Connections
8.2

Pros

  • IBM Connections provides anytime, anywhere access. Whether from a browser, mobile device, desktop plugins, or IBM Notes, you can access IBM Connections in the way that is convenient for you.
  • The search functionality is extremely powerful! You can search across everything in the system or just specific sections.
  • If you are unsure of WHO to ask about something in your organization, the Directory Tags and Search can put you in touch with just the right person.

Cons

  • Increased security schemes.
  • Community centric configurations
  • Displays of textual type content (web pages)

Likelihood to Renew

IBM Connections7.7
Based on 7 answers
Overall, IBM Connections is a big asset to our company. As more people learn how to use it, the communication through divisions has increased dramatically. The ability to share information and access it anywhere (opposed to a shared drive, which we can only access while on the network) has been a huge improvement for us. Using wiki for common problems has freed up the IT department to focus on more important tasks.

Usability

IBM Connections9.0
Based on 3 answers
Connections combines all the most useful abilities from various social networks. This makes it useful of course, but it also reduces user adoption time initially by allowing users to get comfortable with basic features. Once they are comfortable, it's easy for users to start exploring. They find new people in the organization to contact, new sources of information, etc. Before you know it, about half of the users are contributing back in some form -- and all with little or no training needed by IT.

Reliability and Availability

IBM Connections10.0
Based on 1 answer
Once Connections was installed, patched, etc. it was ALWAYS up. We only had to bring it down for OS updates to the servers. That seems to be typical of anything that runs on WebSphere; it's bulletproof and could probably run for months and years if the underlying OS didn't require constant patching.

Performance

IBM Connections9.0
Based on 1 answer
IBM Connections web UI, mobile app (data sync to / from the device), and file transfer speeds were almost always very fast. It was rare for a slow-down of any kind, even when doing searches.

Support

IBM Connections8.9
Based on 3 answers
IBM Support has ALWAYS been quick to respond, regardless of the product. Even first level techs seldom provide "canned" responses and they really try to help. If they can't help, they don't wallow around but engage the right person immediately. It's very rare that the first level tech needs to escalate, and even more rare when they do escalate and the next person engaged cannot solve it. We have been more than satisfied with IBM support's quick and professional responses to our issues.

Implementation

IBM Connections7.3
Based on 1 answer
Try to understand you will never find a product which suites all your end user for 100%. IBM Connections is the best of all breeds but if you go look on each functionality on its own there are better example out there. But as IBM COnnections delivers it all in just one platform makes it the best example about integration of different functionality into one platform.

Alternatives Considered

Better integration points with third party products, most functionality is part of the core product.

Scalability

IBM Connections7.0
Based on 2 answers
Scaling UP is never an issue with IBM's core technologies like WebSphere, DB2, etc. as long as you have or can find the technical resources to implement it. Where IBM seems to fail is scaling DOWN for smaller organizations. Connections 5.0 on-premises would have required us to create 7 servers -- yes, they would be virtualized, but still that's 7 OS licenses, 40 virtual CPU cores, 80GB RAM, and a few TB of hard disk space. All to replace Quick which runs on 1 server with 1 OS license, 4 cores, 8GB RAM and 600GB of disk. Granted, there are major differences in capabilities between the two, but how do you get a CFO understand why features like a mobile app, file sync, and social sharing require 10x the back-end resources?

Return on Investment

  • Client example: giving sales staff (who are mostly mobile users) access to the latest product information and being able to present it to clients without having to manually search or call customer service to send them is key. The ability to ask questions (comments to data) around information and get immediate answers (in form of a comment to your comment) is also important.
  • The creation process of data sheets, presentations, charts etc., has been sped up. No more asking around for the latest version. Discussions around new functionality of products and the exchange of ideas has been greatly improved.
  • Client example: during a re-branding process the ability to directly collaborate with outside vendors and then get internal feedback to new designs and even put out surveys asking input by staff regarding new uniforms and logos has made a difficult process much easier and faster and staff feel much more involved.

Pricing Details

IBM Connections

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details