What users are saying about

IBM Connections

43 Ratings

IBM Connections

43 Ratings
Score 7.3 out of 101

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Likelihood to Recommend

IBM Connections

IBM Connections is well suited for larger organizations that need an internal social networking tool and are willing to deal with IBM and the complexity of the software. It is less appropriate for smaller organizations and those who don't want to deal with the complexity, or IBM's awful customer service and prices.
Jeremiah Miller profile photo

Feature Rating Comparison

Project Management

IBM Connections
7.5
Task Management
IBM Connections
5.9
Scheduling
IBM Connections
7.9
Workflow Automation
IBM Connections
8.0
Mobile Access
IBM Connections
7.7
Search
IBM Connections
6.6
Visual planning tools
IBM Connections
8.9

Communication

IBM Connections
7.8
Chat
IBM Connections
7.5
Notifications
IBM Connections
8.2
Discussions
IBM Connections
8.5
Surveys
IBM Connections
6.9
Internal knowledgebase
IBM Connections
8.0
Integrates with GoToMeeting
IBM Connections
9.5
Integrates with Gmail and Google Hangouts
IBM Connections
10.0
Integrates with Outlook
IBM Connections
4.0

File Sharing & Management

IBM Connections
8.3
Versioning
IBM Connections
8.6
Video files
IBM Connections
8.5
Audio files
IBM Connections
8.5
Document collaboration
IBM Connections
8.0
Access control
IBM Connections
8.8
Advanced security features
IBM Connections
5.8
Integrates with Google Drive
IBM Connections
10.0
Device sync
IBM Connections
8.2

Pros

  • User profiles - finding and connecting users, and showing where they fit in the organization
  • Communities - providing places for user groups and departments to collect and share information
  • Wikis - Makes it easy to edit and add information in various places
Jeremiah Miller profile photo

Cons

  • Surveys and forms - lacking many features including basic ones like e-mail notification
  • Search - often doesn't find things users are looking for
  • Installation and maintenance - complex software is hard to install and maintain
Jeremiah Miller profile photo

Likelihood to Renew

IBM Connections7.7
Based on 7 answers
I would renew it to keep the communications between departments and colleagues open and for the accessibility of documents and information
Kiera Stallings profile photo

Usability

IBM Connections9.0
Based on 3 answers
Connections combines all the most useful abilities from various social networks. This makes it useful of course, but it also reduces user adoption time initially by allowing users to get comfortable with basic features. Once they are comfortable, it's easy for users to start exploring. They find new people in the organization to contact, new sources of information, etc. Before you know it, about half of the users are contributing back in some form -- and all with little or no training needed by IT.
No photo available

Reliability and Availability

IBM Connections10.0
Based on 1 answer
Once Connections was installed, patched, etc. it was ALWAYS up. We only had to bring it down for OS updates to the servers. That seems to be typical of anything that runs on WebSphere; it's bulletproof and could probably run for months and years if the underlying OS didn't require constant patching.
No photo available

Performance

IBM Connections9.0
Based on 1 answer
IBM Connections web UI, mobile app (data sync to / from the device), and file transfer speeds were almost always very fast. It was rare for a slow-down of any kind, even when doing searches.
No photo available

Support

IBM Connections8.9
Based on 3 answers
The support team for IBM Connections could be much better in proactive support issues by sending us the information they experienced with other customers.
No photo available

Implementation

IBM Connections7.3
Based on 1 answer
Try to understand you will never find a product which suites all your end user for 100%. IBM Connections is the best of all breeds but if you go look on each functionality on its own there are better example out there. But as IBM COnnections delivers it all in just one platform makes it the best example about integration of different functionality into one platform.
No photo available

Alternatives Considered

We have not yet evaluated any particular products in depth; we had fully expected to move forward with Connections on-premises. However, we have briefly looked at SmartCloud / Connections Cloud which is, of course, very similar but maintained and updated by IBM. We have also briefly looked into Office 365 which has several advantages, being (A) Microsoft Office, (B) broadly available training (live, video, etc.) and (C) enthusiastic support from most of IT and many end users. However, Office 365 is much more expensive.
No photo available

Scalability

IBM Connections7.0
Based on 2 answers
Scaling UP is never an issue with IBM's core technologies like WebSphere, DB2, etc. as long as you have or can find the technical resources to implement it. Where IBM seems to fail is scaling DOWN for smaller organizations. Connections 5.0 on-premises would have required us to create 7 servers -- yes, they would be virtualized, but still that's 7 OS licenses, 40 virtual CPU cores, 80GB RAM, and a few TB of hard disk space. All to replace Quick which runs on 1 server with 1 OS license, 4 cores, 8GB RAM and 600GB of disk. Granted, there are major differences in capabilities between the two, but how do you get a CFO understand why features like a mobile app, file sync, and social sharing require 10x the back-end resources?
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Return on Investment

  • Positive - Using IBM Connections has reduced the number of directories and file share repositories previously used for collaboration.
  • Positive - The direction is to stop relying on email for the only method of communicating and sharing knowledge. IBM Connections is in the right step.
Tony Morales, PMP, CSM profile photo

Pricing Details

IBM Connections

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details