What users are saying about
44 Ratings
44 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.3 out of 101

Likelihood to Recommend

IBM Connections

IBM Connections is well suited for larger organizations that need an internal social networking tool and are willing to deal with IBM and the complexity of the software. It is less appropriate for smaller organizations and those who don't want to deal with the complexity, or IBM's awful customer service and prices.
Jeremiah Miller profile photo

Feature Rating Comparison

Project Management

IBM Connections
7.2
Task Management
IBM Connections
5.5
Scheduling
IBM Connections
7.5
Workflow Automation
IBM Connections
8.0
Mobile Access
IBM Connections
7.5
Search
IBM Connections
6.2
Visual planning tools
IBM Connections
8.8

Communication

IBM Connections
7.7
Chat
IBM Connections
6.9
Notifications
IBM Connections
8.1
Discussions
IBM Connections
8.3
Surveys
IBM Connections
6.5
Internal knowledgebase
IBM Connections
8.0
Integrates with GoToMeeting
IBM Connections
9.5
Integrates with Gmail and Google Hangouts
IBM Connections
10.0
Integrates with Outlook
IBM Connections
4.0

File Sharing & Management

IBM Connections
8.2
Versioning
IBM Connections
8.5
Video files
IBM Connections
8.6
Audio files
IBM Connections
8.6
Document collaboration
IBM Connections
7.8
Access control
IBM Connections
8.7
Advanced security features
IBM Connections
5.1
Integrates with Google Drive
IBM Connections
10.0
Device sync
IBM Connections
8.1

Pros

IBM Connections

  • IBM Connections provides anytime, anywhere access. Whether from a browser, mobile device, desktop plugins, or IBM Notes, you can access IBM Connections in the way that is convenient for you.
  • The search functionality is extremely powerful! You can search across everything in the system or just specific sections.
  • If you are unsure of WHO to ask about something in your organization, the Directory Tags and Search can put you in touch with just the right person.
Chris Whisonant profile photo

Cons

IBM Connections

  • The UI of the activities component really needs a redesign. Currently this component was there already from the beginning of IBM Connections and never got a UI overhaul. Currently the functionality is working exceptionally good but the UI is too much based on Text instead of a graphical UI.
  • Better integration with PIM (Personal Information Manager like (domino and/or exchange)) environments.
  • Currently for the admin side of IBM Connections a lot is done on the command line. It would be a improvement if we get a special designed ADMIN UI. Where 95% of the management of the product can be handled.
No photo available

Likelihood to Renew

IBM Connections

IBM Connections 7.7
Based on 7 answers
It's not up to me, but I would continue to use IBM Connections unless a better product presents itself. With all it's features, it has the potential to be extremely useful with the right people administrating it. While it is essentially plug and play, there are some headscratchers, particularly within the realm of organization and relevancy of certain features
No photo available

Usability

IBM Connections

IBM Connections 9.0
Based on 3 answers
Overall seen the useabilty of IBM Connections is fairly easy. The ramp UP time speed is quite low for end users to understand how they can use it in their day to day business environment.
No photo available

Reliability and Availability

IBM Connections

IBM Connections 10.0
Based on 1 answer
Once Connections was installed, patched, etc. it was ALWAYS up. We only had to bring it down for OS updates to the servers. That seems to be typical of anything that runs on WebSphere; it's bulletproof and could probably run for months and years if the underlying OS didn't require constant patching.
No photo available

Performance

IBM Connections

IBM Connections 9.0
Based on 1 answer
IBM Connections web UI, mobile app (data sync to / from the device), and file transfer speeds were almost always very fast. It was rare for a slow-down of any kind, even when doing searches.
No photo available

Support

IBM Connections

IBM Connections 8.9
Based on 3 answers
The support team for IBM Connections could be much better in proactive support issues by sending us the information they experienced with other customers.
No photo available

Implementation

IBM Connections

IBM Connections 7.3
Based on 1 answer
Try to understand you will never find a product which suites all your end user for 100%. IBM Connections is the best of all breeds but if you go look on each functionality on its own there are better example out there. But as IBM COnnections delivers it all in just one platform makes it the best example about integration of different functionality into one platform.
No photo available

Alternatives Considered

IBM Connections

At the time we were evaluating collaboration tools we weren't sure if our users were ready for it or not. As such we wanted to purchase a product where the users could get the feel for collaboration without making a huge software and infrastructure commitment in case they would not buy into it. Connections filled the need perfectly. Since we were an IBM shop already it made even more sense. The best thing is that Connections has continued to meet our collaboration needs even though it has caught on greatly with our user community and demand increases every day. We will continue to use Connections despite other larger more expensive options are out there.
No photo available

Scalability

IBM Connections

IBM Connections 7.0
Based on 2 answers
Scaling UP is never an issue with IBM's core technologies like WebSphere, DB2, etc. as long as you have or can find the technical resources to implement it. Where IBM seems to fail is scaling DOWN for smaller organizations. Connections 5.0 on-premises would have required us to create 7 servers -- yes, they would be virtualized, but still that's 7 OS licenses, 40 virtual CPU cores, 80GB RAM, and a few TB of hard disk space. All to replace Quick which runs on 1 server with 1 OS license, 4 cores, 8GB RAM and 600GB of disk. Granted, there are major differences in capabilities between the two, but how do you get a CFO understand why features like a mobile app, file sync, and social sharing require 10x the back-end resources?
No photo available

Return on Investment

IBM Connections

  • Recently implemented with the whole company so no information available at this time.
Sarah Pressman profile photo

Pricing Details

IBM Connections

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

Add comparison