Likelihood to Recommend Were it not for the fact that IBM CPQ lacks mobile and tablet applications, I would have recommended it 100%. However, I still have that 99% recommendation rate since this solution has saved us a lot by allowing us to close more sales within a short period by creating a channel where we collaborate with customers by offering coupons, sending price lists and orders.
Read full review Model N is well suited for large, global enterprises that need more global controls and consistency in the REV Mgmt processes. Model N might be "overkill" for a small, regional customer. It has many features designed for the global enterprise and some companies simply may not need this level of scale.
Read full review Pros Firstly, IBM CPQ makes it easy for customers to make rapid products purchases through configuration, pricing and ordering processes. Centralizing selling procedure in one platform by communicating products pricing to clients. Improving ROI by attracting customers when discounts are introduced on products as well as offering coupons. Read full review The Opportunity and Registration management module supports linkage to pricing, debiting and capturing POS to manage items progressing thru the process. The Price quoting module supports robust territory management and price security, ensuring that only authorized personnel can see assigned region / customer pricing. The workflow supports appropriate levels of price approvals. The contract management module supports a diverse library of contract types, including direct OEM, Distribution, pass-thru-pricing, reference contracts, multi-currency contracts and the price approval workflow is robust. Read full review Cons Unfortunately, IBM CPQ does not have on-premises applications to use while not connected to the internet. This is no more a challenge since we have a robust WIFI connection in our organization premises. Read full review Need to simplify data extraction and reporting to the daily users. Need to improve data visuals to management and to the daily user. Read full review Support Rating Timely and courteous response time from IBM Support any time there was a request that needed to be made.
Read full review We've successfully used Model N for many, many years. It is the heartbeat of ON Semiconductor sales operations. I said that at a Rainmaker about 10 years ago and it's still true today. We continue to upgrade as new releases are available to maximize the benefits of Model N through-out our organization.
Read full review Alternatives Considered There are tons of Configure, Price and Quote software, but I have not used a lot of them. However, unlike IBM CPQ,
HubSpot Sales Hub isn’t operated in compliance with any ISO standards and secured in a data center making it easy to leak customer sensitive data such as payment details.
Read full review Model N is our legacy system and none of these other companies offer products that provide the holistic business processes and economic value like Model N. It's internal modules are well-integrated and various BI tools provide excellent presentation of data, both at the analyst and executive levels.
Read full review Return on Investment Reporting analytics help us to transform static data into real-time insights that enable us to determine company financial standing. Data recovery and backup have maintained and governed vital organization data from catastrophes. Pricing, configuration, and quotation procedures enables us to automate selling channel that help customers make rapid informed decisions. Read full review Provides enterprise-wide transparency of data and system of record for critical operational data. Holistic price management tools enable us to align productivity goals for certain customers while maintaining desired overall margins. Read full review ScreenShots