What users are saying about
15 Ratings
5 Ratings
15 Ratings
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Score 9.2 out of 100
5 Ratings
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Score 7.7 out of 100

Feature Set Ratings

    CPQ

    10.0

    IBM CPQ

    100%

    Revenue Grid

    Feature Set Not Supported
    N/A
    IBM CPQ ranks higher in 11/11 features

    Quote sharing/sending

    10.0
    100%
    10 Ratings
    N/A
    0 Ratings

    Product configuration

    10.0
    100%
    10 Ratings
    N/A
    0 Ratings

    Configuration options

    10.0
    100%
    10 Ratings
    N/A
    0 Ratings

    Pricing rules

    10.0
    100%
    10 Ratings
    N/A
    0 Ratings

    Price adjustment

    10.0
    100%
    10 Ratings
    N/A
    0 Ratings

    Purchase history and open contracts

    10.0
    100%
    10 Ratings
    N/A
    0 Ratings

    Guided selling/Sales portal

    10.0
    100%
    10 Ratings
    N/A
    0 Ratings

    CPQ reporting & analytics

    10.0
    100%
    10 Ratings
    N/A
    0 Ratings

    CPQ-CRM integration

    10.0
    100%
    10 Ratings
    N/A
    0 Ratings

    Attachments to quotes

    10.0
    100%
    10 Ratings
    N/A
    0 Ratings

    Order capturing

    10.0
    100%
    10 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • IBM CPQ is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    9.6

    IBM CPQ

    96%
    10 Ratings
    8.0

    Revenue Grid

    80%
    4 Ratings

    Likelihood to Renew

    IBM CPQ

    N/A
    0 Ratings
    8.0

    Revenue Grid

    80%
    1 Rating

    Usability

    IBM CPQ

    N/A
    0 Ratings
    10.0

    Revenue Grid

    100%
    1 Rating

    Support Rating

    10.0

    IBM CPQ

    100%
    2 Ratings
    7.0

    Revenue Grid

    70%
    1 Rating

    Online Training

    IBM CPQ

    N/A
    0 Ratings
    9.0

    Revenue Grid

    90%
    1 Rating

    Implementation Rating

    IBM CPQ

    N/A
    0 Ratings
    10.0

    Revenue Grid

    100%
    1 Rating

    Configurability

    IBM CPQ

    N/A
    0 Ratings
    7.0

    Revenue Grid

    70%
    1 Rating

    Likelihood to Recommend

    IBM

    Were it not for the fact that IBM CPQ lacks mobile and tablet applications, I would have recommended it 100%. However, I still have that 99% recommendation rate since this solution has saved us a lot by allowing us to close more sales within a short period by creating a channel where we collaborate with customers by offering coupons, sending price lists and orders.
    Read full review

    Revenue Grid

    If you are using Office365 and it is within your budget, utilizing SmartCloud Connect as an interface with a CRM is a no-brainer. It remains hidden when Outlook opens, but with an email selected you can open it with a single click. It then allows you to associate the email and even attachments with email addresses that were included in the to, cc, or from sections of the email. It's a very intuitive user interface and saves time in email tracking.
    Read full review

    Pros

    IBM

    • Firstly, IBM CPQ makes it easy for customers to make rapid products purchases through configuration, pricing and ordering processes.
    • Centralizing selling procedure in one platform by communicating products pricing to clients.
    • Improving ROI by attracting customers when discounts are introduced on products as well as offering coupons.
    Read full review

    Revenue Grid

    • Integration with SF
    • Logging call
    • Creating new task and events
    Read full review

    Cons

    IBM

    • Unfortunately, IBM CPQ does not have on-premises applications to use while not connected to the internet. This is no more a challenge since we have a robust WIFI connection in our organization premises.
    Read full review

    Revenue Grid

    • Sometimes my plugin gets disconnected from my Gmail. This needs to be fixed.
    Read full review

    Pricing Details

    IBM CPQ

    Starting Price

    Editions & Modules

    IBM CPQ editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Revenue Grid

      Starting Price

      $0

      Editions & Modules

      Revenue Grid editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        IBM

        No answers on this topic

        Revenue Grid

        Because of the issues we have been having regarding connectivity and instability of the google extension. At some point if this is not handled we may have to find a new vendor to support our needs
        Read full review

        Usability

        IBM

        No answers on this topic

        Revenue Grid

        Super easy to use when it is working properly
        Read full review

        Support Rating

        IBM

        Timely and courteous response time from IBM Support any time there was a request that needed to be made.
        Read full review

        Revenue Grid

        Sometimes they ask for way to much information. They need screenshots, full event names, date and times events were set (Which can be very difficult when you have a reoccurring meeting that was originally set years ago)
        Read full review

        Online Training

        IBM

        No answers on this topic

        Revenue Grid

        Super easy walk thorough. I believe it was a 1 hours session
        Read full review

        Implementation Rating

        IBM

        No answers on this topic

        Revenue Grid

        Super easy to setup and maintain
        Read full review

        Alternatives Considered

        IBM

        There are tons of Configure, Price and Quote software, but I have not used a lot of them. However, unlike IBM CPQ, HubSpot Sales Hub isn’t operated in compliance with any ISO standards and secured in a data center making it easy to leak customer sensitive data such as payment details.
        Read full review

        Revenue Grid

        Out of all the other utilities we've used, SmartCloud connect seems to be the most stable. The other interfaces sometimes caused glitchy integrations with Outlook, requiring a user to restart the add-in to restore functionality, but so far that has not been the case with SmartCloud Connect. SmartCloud connect also allows you to connect to different CRM's instead of just one, which means you can still use it when migrating between CRM's.
        Read full review

        Return on Investment

        IBM

        • IBM CPQ-Salesforce integration makes it easy, effective, and cost-effective to create quotes for customers.
        • Since no hectic selling procedure is undertaken, then our organization is able to generate high revenue by developing, managing, and negotiating quotes with clients.
        • Centralizing selling process makes it rapid and effective to communicate any amendment on pricing of our banking services.
        • Automating selling process helps guide clients through selection, configuration, quoting, and ordering procedures of products and services.
        Read full review

        Revenue Grid

        • It has just made me more proficient.
        Read full review

        Screenshots

        Add comparison