IBM Datacap vs. Kofax PaperPort

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Datacap
Score 9.4 out of 10
N/A
IBM® Datacap helps users streamline the capture, recognition and classification of business documents and extract important information. Datacap supports multiple-channel capture by processing paper documents on scanners, mobile devices, multi-function peripherals and fax. It uses natural language processing, text analytics and machine learning technologies, to automatically identify, classify and extract content from unstructured or variable documents. The software can reduce labor and paper…N/A
Kofax PaperPort
Score 8.7 out of 10
N/A
Kofax PaperPort (formerly from Nuance) is a document management software offering. It includes features such as desktop document management solution and allows you to manage and organize your documents in one solution.
$99
one-time fee per license
Pricing
IBM DatacapKofax PaperPort
Editions & Modules
No answers on this topic
PaperPort Standard
$99
one-time fee per license
PaperPort Professional
$199
one-time fee per license
Offerings
Pricing Offerings
IBM DatacapKofax PaperPort
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPerpetual license products, there are no subscription or maintenance fees. Buy once, own forever.
More Pricing Information
Community Pulse
IBM DatacapKofax PaperPort
Top Pros
Top Cons
User Ratings
IBM DatacapKofax PaperPort
Likelihood to Recommend
9.5
(5 ratings)
7.7
(9 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(1 ratings)
Support Rating
9.0
(2 ratings)
-
(0 ratings)
User Testimonials
IBM DatacapKofax PaperPort
Likelihood to Recommend
IBM
Once highly customized, IBM Datacap can suit any business unit and scenario. To realize accurate knowledge and insight base on business documents, I would emphasize use of IBM Datacap since it has robust OCR tool that ease document capturing.
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Kofax
Kofax PaperPort is great for any office that has paper documents - seriously! We have set up multiple businesses to use Kofax PaperPort to cut down their storage of paper receipts, invoices, documents, etc by nearly 90%! Their office is much better organized and they have the ability to edit PDF Documents for a lot cheaper than buying Adobe Acrobat.
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Pros
IBM
  • Machine learning automates document processing from external applications and sources like scanners.
  • Exporting data with just a click to other content repositories.
  • Redaction of data based on requester role. Therefore, we are able to block irrelevant or sensitive information based on the specification of users.
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Kofax
  • With Kofax PaperPort, documents can be merged, pages can be extracted from multiple documents and combined to make a new PDF document. It is an important feature as one needs to do it very often and more ubiquitous pdf readers like Adobe Acrobat Reader DC lacks functionalities like these.
  • Kofax PaperPort scans the documents and using it's OCR, converts these scans to searchable PDF documents so that these documents can be searched based on the text content in them.
  • Functionality to convert other formats to PDF and PDF to other formats. This is important as many times , we need to upload certain documents only in a specific format and conversion is required to and from PDF format.
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Cons
IBM
  • Image capture through IBM Datacap mobile application hangs when machine learning is processing metadata.
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Kofax
  • It should have a back button, so if you go from one folder to the next, it would be simple to get back to the first folder.
  • When you combine two PDFs, it should retain the title of the one that's on top.
  • The send to bar should be easier to change.
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Likelihood to Renew
IBM
No answers on this topic
Kofax
PaperPort has a few quirks, but it is the only program of its kind that actually does what it claims to do. The power of it is so much more than they claim especially when it comes to trying to achieve a truly paperless office. With PDF editing built-in, it also saves considerable investment in other PDF editing programs.
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Support Rating
IBM
Generally they are very good and reactive to our requests. if we find an issue our error they are quick to add a fix to the next release if needs be.
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Kofax
No answers on this topic
Alternatives Considered
IBM
It's easier to extract data from documents for analytics, unlike other similar platforms.
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Kofax
I was ecstatic to see someone moving PaperPort away from Nuance (Those in my circle of friends refer to them as Nuisance). The lack of customer involvement by Nuance made finding answers to things that sometimes irritate a user to being downright frustrating. Maybe the purchase of Nuance by Microsoft will allow the company to focus more on the customer.
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Return on Investment
IBM
  • We have protected and safeguarded business information by redacting documents to ensure that confidential data doesn’t reach to irrelevant business users or cyber attackers.
  • Business procedures automation has been enhanced by IBM Datacap as part of the Cloud pak, which eases workflow and decision management.
  • Being based on modern modular, IBM Datacap allows us to pay for what we use, thus no losses are encountered.
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Kofax
  • Less amount of money is spent for filing purpose as less number of people and space are required for filing purpose now.
  • Information retrieval has become way faster as documents can be searched based on labels or on the basis of their content.
  • Lot of options to improve the quality of the scanned image.
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