What users are saying about
3 Ratings
This review does not include a rating.
3 Ratings
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Score 5.4 out of 100
This review does not include a rating.

Likelihood to Recommend

IBM Datacap

It's well suited to extracting data from structured documentation and can do this with relative ease. It's less suited to images or Excel and has difficulty reading these.
Ben Williams | TrustRadius Reviewer

Newgen Case Management

No answers on this topic

Pros

IBM Datacap

  • Ingest documents
  • Analyse text
Ben Williams | TrustRadius Reviewer

Newgen Case Management

No answers on this topic

Cons

IBM Datacap

  • Supporting documentation is poor
  • UI is old fashioned
Ben Williams | TrustRadius Reviewer

Newgen Case Management

No answers on this topic

Support Rating

IBM Datacap

IBM Datacap 9.0
Based on 1 answer
Generally they are very good and reactive to our requests. if we find an issue our error they are quick to add a fix to the next release if needs be.
Ben Williams | TrustRadius Reviewer

Newgen Case Management

No score
No answers yet
No answers on this topic

Alternatives Considered

IBM Datacap

It was cheaper with a better support package offered and no price per page scanned!
Ben Williams | TrustRadius Reviewer

Newgen Case Management

No answers on this topic

Return on Investment

IBM Datacap

  • Increased productivity.
  • Better adherence to compliance as all documents are read and understood in the same way.
Ben Williams | TrustRadius Reviewer

Newgen Case Management

No answers on this topic

Pricing Details

IBM Datacap

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Newgen Case Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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