Likelihood to Recommend Again, I like to think of my association and usage of IBM Case Manager V.5.2. Please keep in mind that this is only one component of the IBM Enterprise Content Management suite of products. I believe IBM Case Manager is an ideal solution for medium to large companies looking to automate lnad
Read full review I think Micro Focus Vibe is very well suited for organizations that work in a team collaboration front and have to share documents. I think this really shines in organizations that have a standard set of information that gets lost in the sauce because of the sheer amount of people in an organization. In this case, the Wiki is very helpful in this setting. I wouldn't quite recommend this site for video production houses unless you are patient enough to correlate your needs to the many many features available through Vibe...because it all boils down to patience.
Read full review Pros It provides easy to use administrative tools to work with the product. Good documentation on the production is available which makes it easier to use. It supports high availability architecture Read full review Novell Vibe connects GroupWise mail with Vibe natively which means you can access Vibe from within the mail product. Once forms and workflows are set up, the access structure on who sees what or not is very effective. You can use Novell Vibe as your main intranet with everything from wiki's, blogging and more fully automated and still in synch with your internal organisational structure. After playing with it for a while i found that through jsp it is highly configurable. Read full review Cons As enterprise and mid-market systems go, the price is highly competitive (especially when you consider what's included in the license). That said, this product is not accessible for small businesses as a self hosted solution. The "Navigator on Cloud" solution is much more accessible, but gives less control over data. To get all the features, there are many moving parts. For large enterprises, this is no problem, and the cloud solution obviates most of these concerns. Eric Walk Sr. Technical Consultant, Enterprise Content Inteligence
Read full review The most pressing improvement is in printing. In speaking with Novell techs Vibe was designed as a web tool, no paper necessary. However in the real world our folks love their paper printouts. Vibe utilizes views for various functions. A print view that's easily configured would be an awesome upgrade. Customized in JSP. Vibe is completely customized using JSP. I don't know it. I'm not a programmer. I can work things out, but programming isn't my forte. Read full review Likelihood to Renew There is no plan to change ECM at organizational level. Replacing products and changing custom applications involves lot of effort
Read full review It meets our current business needs and provides the scalability we need for future growth. It can be installed on Windows or Linux (Our alpha install was on Linux. Our beta was on Windows. We went with Windows). There are additional features, and application integrations, that we haven't taken advantage as of yet due to the lack of current business needs.
Read full review Usability The end-user experience is excellent. The Administration experience needs some more work.
Eric Walk Sr. Technical Consultant, Enterprise Content Inteligence
Read full review At this moment it still looks you need to do a lot to be able to use it and to be honest that time should be used for work not for configuring a communication tool for the business. Yes I understand that it takes time to learn something to use in the organisation , but with this tool I see the help desk having to answer a lot of questions on how to use it or once someone has done something how to undo it.
Read full review Implementation Rating The implementation was good, it is the follow up that we need to do ourselves that takes time and effort.
Read full review Alternatives Considered Our relationship with IBM is long standing. We have been Gold Partners for some time and are viewed by many internal groups as their Go To partner for large ECM deployments. Most of our systems engineers hold multiple certifications as solutions developers. Our clients are national and international. The support we receive from IBM has been excellent and our partnership with them on numerous projects has been excellent.
Read full review The main alternatives were Sharepoint or creating a custom Drupal install. Sharepoint was too expensive and didn't fit into our Novell environment. The Drupal solution we found was beyond our technical ability.
Jason Preuss Web Development Specialist/Senior Research Analyst
Read full review Return on Investment We have seen our customers realize increased employee efficiency by reducing the amount of time it takes to process a transaction. We have seen improvements in customer service because information can be made more readily available to customer service personnel who are fielding service calls. We have seen improvements in decision making because processing-related statistics are more readily available to the managers who need the input to make quality business decisions that affect the day-to-day operations. Read full review Novell Vibe has increased employee efficiency by providing a central file repository for our team. Novell Vibe has increased our customer service capabilities by allowing our team to track customer projects and support issues more effectively. Read full review ScreenShots