IBM FileNet Content Manager vs. Kofax Capture

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM FileNet Content Manager
Score 8.2 out of 10
N/A
IBM FileNet Content Manager is a cloud-native content services solution to manage, share and collaborate on content to save employees’ time and improve customer experiences. This ECM solution includes functionality for document management, business process management, case management, content analytics, imaging, records management, and information governance. The IBM FileNet Content Manager content management solution provides the foundation for IBM Cloud Pak® for Business Automation. It uses AI…N/A
Kofax Capture
Score 5.4 out of 10
N/A
Kofax Capture is a suite of multichannel document capture applications.
$3,500
per year
Pricing
IBM FileNet Content ManagerKofax Capture
Editions & Modules
No answers on this topic
Kofax Capture
$3,500
per year
Offerings
Pricing Offerings
IBM FileNet Content ManagerKofax Capture
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
IBM FileNet Content ManagerKofax Capture
Considered Both Products
IBM FileNet Content Manager

No answer on this topic

Kofax Capture
Chose Kofax Capture
Kofax Capture is a very extensible platform that is a swiss army knife for data extraction. The other platforms handle standard forms and tables well but does not allow for the customizations needed for more complex documents that Kofax Capture is able to do with ease.
Top Pros
Top Cons
Features
IBM FileNet Content ManagerKofax Capture
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
IBM FileNet Content Manager
7.6
23 Ratings
8% below category average
Kofax Capture
-
Ratings
Content capture & imaging7.319 Ratings00 Ratings
File sync, storage & archiving8.121 Ratings00 Ratings
Document management8.523 Ratings00 Ratings
Records management7.021 Ratings00 Ratings
Content search & retrieval8.321 Ratings00 Ratings
Enterprise content collaboration8.123 Ratings00 Ratings
Content publishing & creation7.820 Ratings00 Ratings
Security, risk management & information governance7.722 Ratings00 Ratings
Contract lifecycle management7.718 Ratings00 Ratings
Automated workflows6.319 Ratings00 Ratings
Artificial intelligence7.016 Ratings00 Ratings
Mobile support6.615 Ratings00 Ratings
Integration8.021 Ratings00 Ratings
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IBM FileNet Content ManagerKofax Capture
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Score 9.9 out of 10
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Score 9.6 out of 10
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Score 9.1 out of 10
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User Ratings
IBM FileNet Content ManagerKofax Capture
Likelihood to Recommend
8.3
(23 ratings)
9.2
(9 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(1 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
6.0
(1 ratings)
5.0
(1 ratings)
Ease of integration
5.6
(17 ratings)
-
(0 ratings)
User Testimonials
IBM FileNet Content ManagerKofax Capture
Likelihood to Recommend
IBM
Well Suited Scenarios: Regulatory Compliance: IBM FileNet Content Manager is ideal for industries with strict regulatory requirements, such as healthcare and finance. It helps organizations securely manage and retain documents, ensuring compliance with data retention policies. Enterprise Document Management: Large organizations that deal with extensive document volumes benefit from FileNet's document capture, indexing, and search capabilities. It simplifies document management across departments. Less Appropriate Scenarios: Small Businesses: For small businesses with limited document management needs, FileNet may be overly complex and expensive. Simpler, more cost-effective solutions may be a better fit.Simple Document Storage: Organizations primarily seeking basic cloud-based document storage without extensive workflow automation or compliance requirements might find FileNet's capabilities excessive for their needs.
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Kofax
Kofax [Capture] meets our needs and for the most part is easy to use and setup. Configuration could be a little bit easier. The scripting language is a double edge sword if you will. It gives you nearly unlimited possibilities to script what you need, but the downside is you have to script it. Does a good job at batching and scanning documents. The tool integrates well into our workflow which makes our business partners happy and in turn provides for happy customers.
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Pros
IBM
  • Detailed Audit trials for all document interactions.
  • As our organization grows, so does our data volume, IBM FileNet Content Manager seamlessly scales to accommodate this growth.
  • The search capabilities are powerful and we can quickly find information just by typing a name.
  • The version control feature ensures that every change, edit, or contribution is tracked and documented.
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Kofax
  • The VRS application included with Kofax Capture is the best image pre-processing platform available on the market today. It can handle a wide array of common document problems such as skew, flipping, wrinkles, lines, and dots.
  • The platform is incredibly scriptable and can be customized to handle all sorts of unusual document contents to allow information to be extracted that many other platforms just struggle on. Table extraction, line item matching, and smart extraction are all strong points with this platform.
  • Through the use of SBL and .NET the platform can be expanded and scaled quite easily to allow for the software to be integrated into existing business processes and platforms with ease.
Read full review
Cons
IBM
  • IBM FileNet Content Manager's interface is complex and difficult to navigate for some users. IBM should consider improving the user interface to make it more easier and intuitive.
  • IBM FileNet Content Manager may be difficult to integrate with other applications and systems. IBM should consider improving its integration capabilities to ease connectivity with other systems.
  • The wide range of customization make it challenging for users to configure the software to find find their specific needs. IBM should simplify the customization process to make it easier for users.
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Kofax
  • We struggled with configuring Kofax with AP Automation. We used to receive vouchers in different formats by different companies, by different departments. The people from different departments used to scan those vouchers through regular scanners to a central location, which ended up as image pdfs. We fed these image pdfs through Kofax Capture for character recognition, which was painful as the accuracy of recognition was 50 to 60%.
  • Having a connectors with a workflow tool would be helpful where people can validate and approve the output.
  • More samples and documentation related to use of API in .NET applications would be a good improvement, that would help users to adapt the product easily into their organization.
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Likelihood to Renew
IBM
No answers on this topic
Kofax
Cost of Kofax is high, however the cost to benefit scenarios always pay off.
Read full review
Usability
IBM
No answers on this topic
Kofax
It's good.
Read full review
Support Rating
IBM
It's a great tool for our legacy system however the implementation, management time and lack of a niche provided by IBM makes it a difficult tool to recommend in a fast-paced market.
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Kofax
Haven't really used their support yet
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Alternatives Considered
IBM
IBM FileNet Content Manager is a much superior product compared to anything in the market, IBM AI is really great and the ability to automate is really awesome. We also use other IBM products such as RPA and it integrates seamlessly. Compliance is really the USP of IBM FileNet Content Manager
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Kofax
Quality of data capture. Automatic data integration with Oracle and SAP ERP. Automatic image integration with Oracle and SAP ERP. Automatic invoice booking in Oracle and SAP ERP.
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Return on Investment
IBM
  • It really streamline the business processes and reduced the overall approval time across the department.
  • Search for Document is really accurate and easy to search the specific documents.
  • Manage the content is easy
  • Also allow to add non documents related objects
  • API,s are well structured and documented
  • Content Navigator is simple to use
Read full review
Kofax
  • We were able to decrease personnel expenditures as there was not a need for individuals to index documents prior to incorporating them into the record.
Read full review
ScreenShots

IBM FileNet Content Manager Screenshots

Screenshot of Editing in Microsoft Word - Collaboration in real time using Microsoft Office for the web.Screenshot of External file sharing - Securely share with external users.Screenshot of Annotation and redaction - Features an advanced viewer used to create annotations and apply redactions to content.