What users are saying about
24 Ratings
22 Ratings
24 Ratings
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Score 7.4 out of 101
22 Ratings
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Score 8.8 out of 101

Likelihood to Recommend

IBM FileNet

FileNet Content Manager is well suited for content management of documents. We use it for documents that are required to be stored but less likely to be regularly accessed and generally don't make any changes to it. I feel that if we had to tamper under the hood more that it would be a less useful tool.
Ben Williams profile photo

Kofax Capture

If there is a desire to extract text from emails, documents, spreadsheets, and faxes this is the perfect platform for that. The only thing it does, extracting information, it does well. External information in terms of flat files, databases, and web services can be tied into the platform as well to allow line item matching, address validation, and other features that make it just an overall great ingestion system.
No photo available

Feature Rating Comparison

Enterprise Content Management

IBM FileNet
7.2
Kofax Capture
Content capture & imaging
IBM FileNet
6.0
Kofax Capture
File sync, storage & archiving
IBM FileNet
8.1
Kofax Capture
Document management
IBM FileNet
7.5
Kofax Capture
Records management
IBM FileNet
8.1
Kofax Capture
Content search & retrieval
IBM FileNet
8.5
Kofax Capture
Enterprise content collaboration
IBM FileNet
7.1
Kofax Capture
Content publishing & creation
IBM FileNet
6.0
Kofax Capture
Security, risk management & information governance
IBM FileNet
8.5
Kofax Capture
Contract lifecycle management
IBM FileNet
7.7
Kofax Capture
Automated workflows
IBM FileNet
7.5
Kofax Capture
Artificial intelligence
IBM FileNet
6.0
Kofax Capture
Integration
IBM FileNet
5.8
Kofax Capture

Pros

IBM FileNet

  • Organize content
  • Digitize Content
  • Makes it easy to find the content
No photo available

Kofax Capture

  • Images are easy to manipulate prior to incorporating them into the electronic health record.
  • It is very easy to use and compatible with our current software.
  • Very useful for our batch scanning needs.
Kimberley Thrash, MSHR, CHPSE profile photo

Cons

IBM FileNet

  • Difficult to upgrade
  • Sometimes hard to get modules to work together
  • Content Navigator is better than the old Workplace, but it is also looking dated.
No photo available

Kofax Capture

  • We struggled with configuring Kofax with AP Automation. We used to receive vouchers in different formats by different companies, by different departments. The people from different departments used to scan those vouchers through regular scanners to a central location, which ended up as image pdfs. We fed these image pdfs through Kofax Capture for character recognition, which was painful as the accuracy of recognition was 50 to 60%.
  • Having a connectors with a workflow tool would be helpful where people can validate and approve the output.
  • More samples and documentation related to use of API in .NET applications would be a good improvement, that would help users to adapt the product easily into their organization.
No photo available

Likelihood to Renew

IBM FileNet

No score
No answers yet
No answers on this topic

Kofax Capture

Kofax Capture 9.0
Based on 1 answer
Cost of Kofax is high, however the cost to benefit scenarios always pay off.
No photo available

Support

IBM FileNet

IBM FileNet 6.0
Based on 1 answer
It's a great tool for our legacy system however the implementation, management time and lack of a niche provided by IBM makes it a difficult tool to recommend in a fast-paced market.
Ben Williams profile photo

Kofax Capture

No score
No answers yet
No answers on this topic

Alternatives Considered

IBM FileNet

Well we have heard of other competitive products like share point, open text, PEGA but we rely on IBM FileNet content manager because of its robust scalability it provides for business/users.
No photo available

Kofax Capture

Kofax Capture is much costlier with compared to other competitive applications but is also provides many more features than other applications.
Rahul Shinde profile photo

Return on Investment

IBM FileNet

  • Better Compliance
  • Better Control
  • Reduced time
No photo available

Kofax Capture

  • It met the business requirements.
  • Workstation licenses are a bit high, but it is from a large well established company that has been supporting this product a long time, and is well respected.
Daniel Harmuth profile photo

Pricing Details

IBM FileNet

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Kofax Capture

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

IBM FileNet
6.8
Kofax Capture
8.7

Likelihood to Renew

IBM FileNet
Kofax Capture
9.0

Support

IBM FileNet
6.0
Kofax Capture

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