What users are saying about
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50 Ratings
28 Ratings

IBM FileNet Content Manager

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50 Ratings
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Score 8.6 out of 100
28 Ratings
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Score 9.4 out of 100

Feature Set Ratings

    Enterprise Content Management

    8.3

    IBM FileNet Content Manager

    83%

    Kofax Capture

    Feature Set Not Supported
    N/A
    IBM FileNet Content Manager ranks higher in 13/13 features

    Content capture & imaging

    8.3
    83%
    15 Ratings
    N/A
    0 Ratings

    File sync, storage & archiving

    8.6
    86%
    15 Ratings
    N/A
    0 Ratings

    Document management

    8.2
    82%
    16 Ratings
    N/A
    0 Ratings

    Records management

    8.4
    84%
    14 Ratings
    N/A
    0 Ratings

    Content search & retrieval

    8.4
    84%
    14 Ratings
    N/A
    0 Ratings

    Enterprise content collaboration

    8.0
    80%
    16 Ratings
    N/A
    0 Ratings

    Content publishing & creation

    8.3
    83%
    15 Ratings
    N/A
    0 Ratings

    Security, risk management & information governance

    8.4
    84%
    15 Ratings
    N/A
    0 Ratings

    Contract lifecycle management

    8.3
    83%
    14 Ratings
    N/A
    0 Ratings

    Automated workflows

    8.6
    86%
    14 Ratings
    N/A
    0 Ratings

    Artificial intelligence

    7.6
    76%
    11 Ratings
    N/A
    0 Ratings

    Mobile support

    8.2
    82%
    11 Ratings
    N/A
    0 Ratings

    Integration

    8.6
    86%
    15 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • IBM FileNet Content Manager is rated higher in 1 area: Support Rating
    • Kofax Capture is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.2

    IBM FileNet Content Manager

    82%
    16 Ratings
    9.3

    Kofax Capture

    93%
    9 Ratings

    Likelihood to Renew

    IBM FileNet Content Manager

    N/A
    0 Ratings
    9.0

    Kofax Capture

    90%
    1 Rating

    Usability

    IBM FileNet Content Manager

    N/A
    0 Ratings
    10.0

    Kofax Capture

    100%
    1 Rating

    Support Rating

    6.0

    IBM FileNet Content Manager

    60%
    2 Ratings
    5.0

    Kofax Capture

    50%
    1 Rating

    Ease of integration

    8.5

    IBM FileNet Content Manager

    85%
    14 Ratings

    Kofax Capture

    N/A
    0 Ratings

    Likelihood to Recommend

    IBM

    It is a highly recommended software, since it generates great contributions for attracting clients, data management is excellent, since it promotes efficiency among colleagues and clients, increases good content management, making us totally successful when it comes to launching a new advertising campaign, it is very easy to use, it has a fabulous and capable technical support team to answer any questions.
    Read full review

    Kofax

    Kofax [Capture] meets our needs and for the most part is easy to use and setup. Configuration could be a little bit easier. The scripting language is a double edge sword if you will. It gives you nearly unlimited possibilities to script what you need, but the downside is you have to script it. Does a good job at batching and scanning documents. The tool integrates well into our workflow which makes our business partners happy and in turn provides for happy customers.
    Read full review

    Pros

    IBM

    • It has ability to access documents via a web interface without a client being installed on a device.
    • It provides robust solution for Document classification , securing documents, versioning of documents.
    • It supports storage of various document mime types which includes: MS office, images, videos etc.
    Read full review

    Kofax

    • The VRS application included with Kofax Capture is the best image pre-processing platform available on the market today. It can handle a wide array of common document problems such as skew, flipping, wrinkles, lines, and dots.
    • The platform is incredibly scriptable and can be customized to handle all sorts of unusual document contents to allow information to be extracted that many other platforms just struggle on. Table extraction, line item matching, and smart extraction are all strong points with this platform.
    • Through the use of SBL and .NET the platform can be expanded and scaled quite easily to allow for the software to be integrated into existing business processes and platforms with ease.
    Read full review

    Cons

    IBM

    • Exception details are difficult to understand the root cause
    • Sweep system could be improved, custom policies should be able to schedule independently instead of subscribing it to default policies
    • Background searches are not so easy to use
    • Bulk actions do not show progress
    Read full review

    Kofax

    • We struggled with configuring Kofax with AP Automation. We used to receive vouchers in different formats by different companies, by different departments. The people from different departments used to scan those vouchers through regular scanners to a central location, which ended up as image pdfs. We fed these image pdfs through Kofax Capture for character recognition, which was painful as the accuracy of recognition was 50 to 60%.
    • Having a connectors with a workflow tool would be helpful where people can validate and approve the output.
    • More samples and documentation related to use of API in .NET applications would be a good improvement, that would help users to adapt the product easily into their organization.
    Read full review

    Pricing Details

    IBM FileNet Content Manager

    Starting Price

    Editions & Modules

    IBM FileNet Content Manager editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      Pricing Info

      Kofax Capture

      Starting Price

      $0 per year

      Editions & Modules

      Kofax Capture editions and modules pricing
      EditionModules
      Kofax Capture$3,5001

      Footnotes

      1. per year

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      IBM

      No answers on this topic

      Kofax

      Cost of Kofax is high, however the cost to benefit scenarios always pay off.
      Read full review

      Usability

      IBM

      No answers on this topic

      Kofax

      It's good.
      Read full review

      Support Rating

      IBM

      It's a great tool for our legacy system however the implementation, management time and lack of a niche provided by IBM makes it a difficult tool to recommend in a fast-paced market.
      Read full review

      Kofax

      Haven't really used their support yet
      Read full review

      Alternatives Considered

      IBM

      We selected IBM FileNet Content Manager because it is metadata centric product and very easy to use and manage it. Developing the taxonomy structure is really simple and straight forward. Client application like contant Navigator and workplaceXT are simple to use. Workflows designer is simple to use and moreover out of box integration with eforms.
      Read full review

      Kofax

      Quality of data capture. Automatic data integration with Oracle and SAP ERP. Automatic image integration with Oracle and SAP ERP. Automatic invoice booking in Oracle and SAP ERP.
      Read full review

      Return on Investment

      IBM

      • Filnet has allowed us to achieve near 100% straight through processing of inbound documents
      • Filenet has allowed us to eliminate paper from our workflows. We are 100% electronic
      • Filenet has allowed us to simplify the transmission of documents from our end users
      Read full review

      Kofax

      • We were able to decrease personnel expenditures as there was not a need for individuals to index documents prior to incorporating them into the record.
      Read full review

      Screenshots

      Add comparison