IBM FileNet Content Manager vs. PaperTrail

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM FileNet Content Manager
Score 8.2 out of 10
N/A
IBM FileNet Content Manager is a cloud-native content services solution to manage, share and collaborate on content to save employees’ time and improve customer experiences. This ECM solution includes functionality for document management, business process management, case management, content analytics, imaging, records management, and information governance. The IBM FileNet Content Manager content management solution provides the foundation for IBM Cloud Pak® for Business Automation. It uses AI…N/A
PaperTrail
Score 8.0 out of 10
N/A
PaperTrail is a document management software offering from Egis Software. It includes features such as storage and retrieval find any document instantly and routing and workflow streamline processes with automated routing and a rule-based workflow.N/A
Pricing
IBM FileNet Content ManagerPaperTrail
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IBM FileNet Content ManagerPaperTrail
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Features
IBM FileNet Content ManagerPaperTrail
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
IBM FileNet Content Manager
7.5
23 Ratings
9% below category average
PaperTrail
-
Ratings
Content capture & imaging7.219 Ratings00 Ratings
File sync, storage & archiving8.021 Ratings00 Ratings
Document management8.523 Ratings00 Ratings
Records management7.021 Ratings00 Ratings
Content search & retrieval8.321 Ratings00 Ratings
Enterprise content collaboration8.123 Ratings00 Ratings
Content publishing & creation7.620 Ratings00 Ratings
Security, risk management & information governance7.722 Ratings00 Ratings
Contract lifecycle management7.618 Ratings00 Ratings
Automated workflows6.319 Ratings00 Ratings
Artificial intelligence6.816 Ratings00 Ratings
Mobile support6.615 Ratings00 Ratings
Integration8.021 Ratings00 Ratings
Best Alternatives
IBM FileNet Content ManagerPaperTrail
Small Businesses
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Score 9.7 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Medium-sized Companies
MediaValet
MediaValet
Score 9.9 out of 10
MSB Docs
MSB Docs
Score 9.7 out of 10
Enterprises
MediaValet
MediaValet
Score 9.9 out of 10
M‑Files
M‑Files
Score 9.2 out of 10
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User Ratings
IBM FileNet Content ManagerPaperTrail
Likelihood to Recommend
8.3
(23 ratings)
8.5
(5 ratings)
Usability
-
(0 ratings)
9.0
(2 ratings)
Performance
-
(0 ratings)
7.0
(2 ratings)
Support Rating
6.0
(1 ratings)
-
(0 ratings)
Ease of integration
5.7
(17 ratings)
9.0
(2 ratings)
User Testimonials
IBM FileNet Content ManagerPaperTrail
Likelihood to Recommend
IBM
Well Suited Scenarios: Regulatory Compliance: IBM FileNet Content Manager is ideal for industries with strict regulatory requirements, such as healthcare and finance. It helps organizations securely manage and retain documents, ensuring compliance with data retention policies. Enterprise Document Management: Large organizations that deal with extensive document volumes benefit from FileNet's document capture, indexing, and search capabilities. It simplifies document management across departments. Less Appropriate Scenarios: Small Businesses: For small businesses with limited document management needs, FileNet may be overly complex and expensive. Simpler, more cost-effective solutions may be a better fit.Simple Document Storage: Organizations primarily seeking basic cloud-based document storage without extensive workflow automation or compliance requirements might find FileNet's capabilities excessive for their needs.
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Egis Software
It is very easy to use. We utilize it to save and show the logs for as many apps as we want. You can use it as an addon on Heroku.
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Pros
IBM
  • Detailed Audit trials for all document interactions.
  • As our organization grows, so does our data volume, IBM FileNet Content Manager seamlessly scales to accommodate this growth.
  • The search capabilities are powerful and we can quickly find information just by typing a name.
  • The version control feature ensures that every change, edit, or contribution is tracked and documented.
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Egis Software
  • PaperTrail is less expensive than many of its competitors.
  • PaperTrail is very easy to set up; you can start collecting logs in no time.
  • It is easy to configure email alerts and Slack integrations with PaperTrail.
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Cons
IBM
  • IBM FileNet Content Manager's interface is complex and difficult to navigate for some users. IBM should consider improving the user interface to make it more easier and intuitive.
  • IBM FileNet Content Manager may be difficult to integrate with other applications and systems. IBM should consider improving its integration capabilities to ease connectivity with other systems.
  • The wide range of customization make it challenging for users to configure the software to find find their specific needs. IBM should simplify the customization process to make it easier for users.
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Egis Software
  • Interface is aging and in need of a re-write. It's functional, but not all that nice to work with
  • While the logs are near-real-time, they could greatly improve the speed at which logs are available in the UI
  • Pricing plans are not all that competitive with newer offerings with other companies
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Usability
IBM
No answers on this topic
Egis Software
PaperTrail has become a basic app for me to save and see app logs. It is very easy to use, very intuitive and easy to customize. The feature I like most is that we can use it with several apps at same time.
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Performance
IBM
No answers on this topic
Egis Software
PaperTrail's live-tailing performance is adequate and searches over the recent history load quickly. Searching over long periods of time can be extremely slow, however.
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Support Rating
IBM
It's a great tool for our legacy system however the implementation, management time and lack of a niche provided by IBM makes it a difficult tool to recommend in a fast-paced market.
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Egis Software
No answers on this topic
Alternatives Considered
IBM
IBM FileNet Content Manager is a much superior product compared to anything in the market, IBM AI is really great and the ability to automate is really awesome. We also use other IBM products such as RPA and it integrates seamlessly. Compliance is really the USP of IBM FileNet Content Manager
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Egis Software
I only used Logz.io for a very brief time. It seemed a bit more difficult to setup than Papertrail.
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Return on Investment
IBM
  • It really streamline the business processes and reduced the overall approval time across the department.
  • Search for Document is really accurate and easy to search the specific documents.
  • Manage the content is easy
  • Also allow to add non documents related objects
  • API,s are well structured and documented
  • Content Navigator is simple to use
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Egis Software
  • Free plan is sufficient for development and small services, and the paid plans are very cheap at low log volume. For us, the price is right with PaperTrail - though I can't speak to how their pricing compares at very high volumes.
  • Adding cloud-logging to your apps can really speed up development and debugging - the impact to engineering productivity cannot be understated.
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ScreenShots

IBM FileNet Content Manager Screenshots

Screenshot of Editing in Microsoft Word - Collaboration in real time using Microsoft Office for the web.Screenshot of External file sharing - Securely share with external users.Screenshot of Annotation and redaction - Features an advanced viewer used to create annotations and apply redactions to content.