IBM FileNet Content Manager vs. Sprinklr Marketing

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM FileNet Content Manager
Score 8.2 out of 10
N/A
IBM FileNet Content Manager is a cloud-native content services solution to manage, share and collaborate on content to save employees’ time and improve customer experiences. This ECM solution includes functionality for document management, business process management, case management, content analytics, imaging, records management, and information governance. The IBM FileNet Content Manager content management solution provides the foundation for IBM Cloud Pak® for Business Automation. It uses AI…N/A
Sprinklr Marketing
Score 7.2 out of 10
N/A
Sprinklr Marketing is a unified marketing and advertising platform that brings together planning, publishing and reporting for campaigns across 30+ channels, with workflow automation, integrated collaboration, unified reporting and AI-powered campaign optimization. Supports end-to-end content planning, production and distribution on a single platform for lower content production costs and faster go-to-market. Content planning and scheduling…N/A
Pricing
IBM FileNet Content ManagerSprinklr Marketing
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IBM FileNet Content ManagerSprinklr Marketing
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Features
IBM FileNet Content ManagerSprinklr Marketing
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
IBM FileNet Content Manager
7.5
23 Ratings
9% below category average
Sprinklr Marketing
-
Ratings
Content capture & imaging7.219 Ratings00 Ratings
File sync, storage & archiving8.021 Ratings00 Ratings
Document management8.523 Ratings00 Ratings
Records management7.021 Ratings00 Ratings
Content search & retrieval8.321 Ratings00 Ratings
Enterprise content collaboration8.123 Ratings00 Ratings
Content publishing & creation7.620 Ratings00 Ratings
Security, risk management & information governance7.722 Ratings00 Ratings
Contract lifecycle management7.618 Ratings00 Ratings
Automated workflows6.419 Ratings00 Ratings
Artificial intelligence6.716 Ratings00 Ratings
Mobile support6.715 Ratings00 Ratings
Integration8.021 Ratings00 Ratings
Content Creation
Comparison of Content Creation features of Product A and Product B
IBM FileNet Content Manager
-
Ratings
Sprinklr Marketing
7.0
6 Ratings
14% below category average
Ideation00 Ratings5.03 Ratings
Approval workflows00 Ratings5.14 Ratings
Content collaboration00 Ratings8.25 Ratings
Content calendar00 Ratings9.65 Ratings
Network for content licensing/production00 Ratings7.31 Ratings
Content Publishing
Comparison of Content Publishing features of Product A and Product B
IBM FileNet Content Manager
-
Ratings
Sprinklr Marketing
8.0
6 Ratings
1% below category average
Content hub00 Ratings9.14 Ratings
Forms / Gated content00 Ratings5.52 Ratings
Embedded CTAs00 Ratings9.12 Ratings
Content distribution00 Ratings7.36 Ratings
Content promotion00 Ratings8.15 Ratings
Content automation00 Ratings9.14 Ratings
Content Reporting & Analytics
Comparison of Content Reporting & Analytics features of Product A and Product B
IBM FileNet Content Manager
-
Ratings
Sprinklr Marketing
8.5
7 Ratings
9% above category average
Audience profiling and targeting00 Ratings8.17 Ratings
Closed-loop tracking and reporting00 Ratings8.56 Ratings
Content performance analytics00 Ratings9.67 Ratings
Campaign optimization dashboard00 Ratings7.75 Ratings
Competitive analytics00 Ratings8.56 Ratings
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User Ratings
IBM FileNet Content ManagerSprinklr Marketing
Likelihood to Recommend
8.3
(23 ratings)
7.0
(16 ratings)
Support Rating
6.0
(1 ratings)
8.0
(16 ratings)
Ease of integration
5.7
(17 ratings)
-
(0 ratings)
User Testimonials
IBM FileNet Content ManagerSprinklr Marketing
Likelihood to Recommend
IBM
Well Suited Scenarios: Regulatory Compliance: IBM FileNet Content Manager is ideal for industries with strict regulatory requirements, such as healthcare and finance. It helps organizations securely manage and retain documents, ensuring compliance with data retention policies. Enterprise Document Management: Large organizations that deal with extensive document volumes benefit from FileNet's document capture, indexing, and search capabilities. It simplifies document management across departments. Less Appropriate Scenarios: Small Businesses: For small businesses with limited document management needs, FileNet may be overly complex and expensive. Simpler, more cost-effective solutions may be a better fit.Simple Document Storage: Organizations primarily seeking basic cloud-based document storage without extensive workflow automation or compliance requirements might find FileNet's capabilities excessive for their needs.
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Sprinklr
Sprinklr is well suited for several teams working together to all use one tool. It's helpful for brands running several paid initiatives on several different platforms for monitoring or turning ads on and off quickly if a PR issue arises. You can have ads set up for timely/seasonal scenarios to quickly take advantage of messaging that's relevant for geo-targeted locations. If you're looking for a very simplified quick step process, Sprinklr is too robust and costly for that.
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Pros
IBM
  • Detailed Audit trials for all document interactions.
  • As our organization grows, so does our data volume, IBM FileNet Content Manager seamlessly scales to accommodate this growth.
  • The search capabilities are powerful and we can quickly find information just by typing a name.
  • The version control feature ensures that every change, edit, or contribution is tracked and documented.
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Sprinklr
  • Great personal attention from our account executive. They tried their best to coach and onboarding.
  • Sprinklr is really user friendly. The navigation is intuitive and simple to learn.
  • Their knowledge base of articles and user generated tips was really awesome and complete. You can find anything you need in there.
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Cons
IBM
  • IBM FileNet Content Manager's interface is complex and difficult to navigate for some users. IBM should consider improving the user interface to make it more easier and intuitive.
  • IBM FileNet Content Manager may be difficult to integrate with other applications and systems. IBM should consider improving its integration capabilities to ease connectivity with other systems.
  • The wide range of customization make it challenging for users to configure the software to find find their specific needs. IBM should simplify the customization process to make it easier for users.
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Sprinklr
  • It can be overwhelming when you first start. There is so much functionality. Go to a formal training to see all of the things it can do and pick what you need. Once you learn it, it is a great tool, but it is a lot to learn!
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Support Rating
IBM
It's a great tool for our legacy system however the implementation, management time and lack of a niche provided by IBM makes it a difficult tool to recommend in a fast-paced market.
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Sprinklr
We do not have the closest relationship with our Sprinklr representative. It would be nice for them to be more proactive like our other platform reps who are in constant communication when it comes to new products and launches within the platform. I usually sign up for webinars in order to learn about new products.
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Alternatives Considered
IBM
IBM FileNet Content Manager is a much superior product compared to anything in the market, IBM AI is really great and the ability to automate is really awesome. We also use other IBM products such as RPA and it integrates seamlessly. Compliance is really the USP of IBM FileNet Content Manager
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Sprinklr
We are using different platforms for different clients. It depends on how the client's budget and what they can invest in their reporting tool. Sprinklr is the most complex, biggest, and most customizable. We say if Brandwatch is LEGO Duplo, then Socialbakers is LEGO Classic and Sprinklr is LEGO Technic. I really love the Powerpoint export from reports from Socialbakers because it saves me a lot of time (one of their best selling points) & the integration of competitors and their metrics is very helpful. But their publishing tool does not work well. If we want to have the cheapest version, we implement a simple Google Data Studio dashboard.
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Return on Investment
IBM
  • It really streamline the business processes and reduced the overall approval time across the department.
  • Search for Document is really accurate and easy to search the specific documents.
  • Manage the content is easy
  • Also allow to add non documents related objects
  • API,s are well structured and documented
  • Content Navigator is simple to use
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Sprinklr
  • Time saved on reporting: no need to request any reports from social media agencies anymore
  • Time saved on optimisations thanks to AI optimisations available on the platform
  • Increased team collaboration: local users have visibility on the best performing content across all the markets
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ScreenShots

IBM FileNet Content Manager Screenshots

Screenshot of Editing in Microsoft Word - Collaboration in real time using Microsoft Office for the web.Screenshot of External file sharing - Securely share with external users.Screenshot of Annotation and redaction - Features an advanced viewer used to create annotations and apply redactions to content.