IBM IMS vs. Nicereply

IBM IMS

5 Reviews and Ratings

Nicereply

2 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
IBM IMS	Score 9.2 out of 10	N/A	IBM IMS, for Information Management System, is a database and transaction server.	N/A
Nicereply	Score 7.0 out of 10	N/A	Nicereply is a customer satisfaction survey tool built for support teams. With it, users can create and send one-click surveys to measure Customer Satisfaction, Net Promoter Score & Customer Effort Score. Nicereply boasts users at hundreds of support teams at companies like Microsoft, Lenovo, Hubspot and Buffer , who use the solution to measure and improve the quality of their customer service. Measure Customer Satisfaction (CSAT), Net…	$39 Up to 3 agents and 100 responses / month

Pricing

IBM IMS

Nicereply

Editions & Modules

No answers on this topic

Mini: $39
Up to 3 agents and 100 responses / month
Start: $79
Up to 10 agents and 250 responses / month
Grow: $159
Up to 25 agents and 1000 responses / month
Business: $239
Up to 50 agents and 250 responses / month
Enterprise: Custom pricing
More than 50 agents and 250 responses / month

Offerings

Pricing Offerings
IBM IMS	Nicereply
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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All features All integrations Unlimited number of surveys Unlimited surveys sent

More Pricing Information

Community Pulse
	IBM IMS	Nicereply
Top Pros	Pro Volume of data Pro Good performance	No answers on this topic

Best Alternatives
	IBM IMS	Nicereply
Small Businesses	IBM Cloudant Score 8.3 out of 10	Sogolytics Score 8.9 out of 10
Medium-sized Companies	IBM Cloudant Score 8.3 out of 10	CustomerSuccessBox Score 9.5 out of 10
Enterprises	IBM Cloudant Score 8.3 out of 10	Quadient Inspire Score 9.4 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	IBM IMS	Nicereply
Likelihood to Recommend	7.0 (1 ratings)	- (0 ratings)

User Testimonials
	IBM IMS	Nicereply
Likelihood to Recommend	IBM We have built a database of a network of bank branches with all the needs of security and recovery/restart. It requires knowledge of obsolete maintenance languages and perhaps it is too rigid in the schemes. Incentivized Verified User Anonymous Read full review	Nicereply No answers on this topic
Pros	IBM Security Reliability Big volume of data and good performance Incentivized Verified User Anonymous Read full review	Nicereply No answers on this topic
Cons	IBM Certainly, not being a DB relational penalizes its use It should be more flexible Open up to more recent languages Incentivized Verified User Anonymous Read full review	Nicereply No answers on this topic
Alternatives Considered	IBM Essentially, for a question of reliability and scalability, the performance has always been of an enterprise level. The utilities are efficient and effective. Incentivized Verified User Anonymous Read full review	Nicereply No answers on this topic
Return on Investment	IBM The investment made about 20 years ago that has been fully repaid Reliability and security of investments Unfortunately, it is quite outdated and therefore maintenance costs are higher because the skills are not always available. Incentivized Verified User Anonymous Read full review	Nicereply No answers on this topic
ScreenShots		Nicereply Screenshots