IBM IMS vs. Thankful

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM IMS
Score 9.2 out of 10
N/A
IBM IMS, for Information Management System, is a database and transaction server.N/A
Thankful
Score 0.0 out of 10
N/A
The Thankful platform is modular software that optimizes customer service processes. Thankful's virtual assistant streamlines help desk operations and delivers better insights into customer sentiment.N/A
Pricing
IBM IMSThankful
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IBM IMSThankful
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
IBM IMSThankful
Top Pros

No answers on this topic

Best Alternatives
IBM IMSThankful
Small Businesses
IBM Cloudant
IBM Cloudant
Score 8.4 out of 10
Intercom
Intercom
Score 8.7 out of 10
Medium-sized Companies
IBM Cloudant
IBM Cloudant
Score 8.4 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
IBM Cloudant
IBM Cloudant
Score 8.4 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
IBM IMSThankful
Likelihood to Recommend
7.0
(1 ratings)
-
(0 ratings)
User Testimonials
IBM IMSThankful
Likelihood to Recommend
IBM
We have built a database of a network of bank branches with all the needs of security and recovery/restart. It requires knowledge of obsolete maintenance languages and perhaps it is too rigid in the schemes.
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Thankful
No answers on this topic
Pros
IBM
  • Security
  • Reliability
  • Big volume of data and good performance
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Thankful
No answers on this topic
Cons
IBM
  • Certainly, not being a DB relational penalizes its use
  • It should be more flexible
  • Open up to more recent languages
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Thankful
No answers on this topic
Alternatives Considered
IBM
Essentially, for a question of reliability and scalability, the performance has always been of an enterprise level. The utilities are efficient and effective.
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Thankful
No answers on this topic
Return on Investment
IBM
  • The investment made about 20 years ago that has been fully repaid
  • Reliability and security of investments
  • Unfortunately, it is quite outdated and therefore maintenance costs are higher because the skills are not always available.
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Thankful
No answers on this topic
ScreenShots