IBM Instana vs. OpenText SiteScope

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Instana
Score 8.2 out of 10
N/A
Instana, an IBM company since the December 2020 acquisition, provides APM services for SOA, microservices, containerized applications and Kubernetes, and cloud native applications, as well as discovery and monitoring for IT assets.
$75
per month per Managed Virtual Server (MVS)
OpenText SiteScope
Score 6.7 out of 10
N/A
OpenText's SiteScope is an agentless application performance monitoring tool with hybrid support across a variety of systems and vendors. Sitescope also offers automated workflow and incident identification and remediation capabilities, and rapid installation-to-monitoring processes.N/A
Pricing
IBM InstanaOpenText SiteScope
Editions & Modules
Essentials
$18
per month per Managed Virtual Server (MVS)
Standard
$75
per month per Managed Virtual Server (MVS)
Self-Hosted
$93.80
per month per Managed Virtual Server (MVS)
No answers on this topic
Offerings
Pricing Offerings
IBM InstanaOpenText SiteScope
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
IBM InstanaOpenText SiteScope
Considered Both Products
IBM Instana
Chose IBM Instana
Automatic application discovery with one agent installation instead of manual configuration for each application and multiply agents for each technology stack.

Automatic tracing for application calls without the need to add complex configuration and application instrumentation.
OpenText SiteScope

No answer on this topic

Features
IBM InstanaOpenText SiteScope
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
IBM Instana
-
Ratings
OpenText SiteScope
8.1
6 Ratings
8% above category average
Application monitoring00 Ratings6.16 Ratings
Database monitoring00 Ratings8.25 Ratings
Threshold alerts00 Ratings8.96 Ratings
Predictive capabilities00 Ratings7.94 Ratings
Application performance management console00 Ratings8.04 Ratings
Collaboration tools00 Ratings7.34 Ratings
Out-of-the box templates to monitor applications00 Ratings8.76 Ratings
Application dependency mapping and thresholding00 Ratings8.86 Ratings
Virtualization monitoring00 Ratings9.15 Ratings
Server availability and performance monitoring00 Ratings8.86 Ratings
Server usage monitoring and capacity forecasting00 Ratings8.95 Ratings
IT Asset Discovery00 Ratings6.65 Ratings
Best Alternatives
IBM InstanaOpenText SiteScope
Small Businesses
InfluxDB
InfluxDB
Score 8.8 out of 10
GitLab
GitLab
Score 8.6 out of 10
Medium-sized Companies
Sumo Logic
Sumo Logic
Score 9.3 out of 10
ManageEngine Site24x7
ManageEngine Site24x7
Score 9.4 out of 10
Enterprises
NetBrain Technologies
NetBrain Technologies
Score 9.1 out of 10
ManageEngine Site24x7
ManageEngine Site24x7
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
IBM InstanaOpenText SiteScope
Likelihood to Recommend
8.1
(48 ratings)
6.9
(6 ratings)
Likelihood to Renew
8.2
(1 ratings)
-
(0 ratings)
Usability
8.2
(3 ratings)
8.0
(1 ratings)
Support Rating
4.5
(1 ratings)
6.0
(1 ratings)
User Testimonials
IBM InstanaOpenText SiteScope
Likelihood to Recommend
IBM
With enterprise IT assets in a multitude of ecosystems, cloud infrastructures and sometimes still left stuck in a legacy on prem architecture, IBM Instana makes it easy to get the right data to drive development and / or DevSecOps processes with tangible input from the target environment itself.
Read full review
OpenText
SiteScope is definitely well suited in an HP server environment. It is also well suited for virtual server environments. It is also well suited for those who are happy with email and text based message alerting. It may not be appropriate in other environments where monitoring physical components is critical. Because HP SiteScope does not monitor certain physical components, it does fall short of being able to be a "one stop shop solution" in regard to monitoring. It is not well suited for those looking for logic in how alerts are sent and cascade to other people or groups.
Read full review
Pros
IBM
  • Can monitor application(s) and system(s) with very large throughput of transactions by the second ( it gets everything !!!)
  • Provide strong drill down for your applications and will tell you where the points of failure of an application's is ( servers , network , Databases , etc you name it )
  • Very easy to set up and have it up and running when using the SaaS solution. There's an on premise solution which works just as well but requires more effort and preparation from an infrastructure point of view for your teams to implement.
  • Continuously improve their features and their agents auto-update and keep up. All while not interfering with your applications.
  • Let's you create your own dashboards and visualizations that can be tailored for different kind of users with the data collected.
  • Create your own events and smart alerts so you can know on the spot if something is happening or is likely to happen that needs addressing on your applications / systems
Read full review
OpenText
  • Alerts can be configured as per business requirement.
  • It can take remedial action, when defined for a particular situation.
  • Severity, priority of tickets which are created upon a trigger can be well defined.
  • The teams which need to be alerted can be configured in the tool itself, in case of any event.
Read full review
Cons
IBM
  • It's very difficult to create custom dashboards, only a handful of scenarios can be visualized to dashboards.
  • Extracting information from Instana to further analysis into excel for example is something that can be improved. Using an API to get data is very limiting.
  • Open telemetry features which allow to send application data to Instana is not working as documented.
Read full review
OpenText
  • Sitescope is particularly used for infrastructure monitoring. Other kinds of monitors cannot be set using HP sitescope.
  • Sitescope cannot have graphs like splunk which is why we have splunk as well which is an additional cost for the company.
  • We can't have a direct regex operations on data inside HP sitescope. We need to have the logs placed as a single log and then do that.
Read full review
Likelihood to Renew
IBM
Instana has been able to fulfill our all requirement and provide out of box solution for multiple component like AWS RDS Monitoring and real time alerting setup on basis of that. it is also easy to integrate with other open-source alerting and monitoring tools which makes it easier to incorporate into our solutions
Read full review
OpenText
No answers on this topic
Usability
IBM
IBM Instana totally alters our monitoring approach since it increases the stability of the system and simplifies the process of problem solving. And since it helps to lower the degree of alert exhaustion that we experience, it is a total game changer for us.
Read full review
OpenText
Very straightforward and easy to use once you get past the short learning curve.
Read full review
Support Rating
IBM
IBM instana support team is good but when we ask them for support, they keep asking same thing again and again and mostly there is no solution
Read full review
OpenText
Can't really answer this. Setup was easy and no support has really been used at this point.
Read full review
Alternatives Considered
IBM
As a DevOps engineer, I've explored various Application Performance Monitoring (APM) tools, including New Relic for real-time insights, AppDynamics for code-level visibility, Dynatrace for AI-driven monitoring, Datadog for comprehensive observability, Splunk for log management, Stackify Retrace for error tracking, and Raygun for crash reporting. Each tool offers distinct features, and the choice depends on specific use cases, technology stacks, and organizational needs. Thorough evaluations, considering factors like ease of use, integration capabilities, and scalability, help in selecting the most suitable APM solution for effective application monitoring in a DevOps environment.
Read full review
OpenText
SiteScope unified console is a powerful tool for operators to easily detect warnings and alerts grouped by its hierarchical organization with real-time status displaying continuously the whole health map.
Read full review
Return on Investment
IBM
  • Increase up time by early failure identification and performance optimization based on findings in Instana.
  • Enhance user experience by mapping user issues with backend failures
  • Automated actions help fixing known issues without human intervention
  • increase support team efficiency by root cause analysis which decrease the incident solving time
Read full review
OpenText
  • Sitescope does exactly what it was purchased for. It may take some time to set it up but once its set up it is a rock solid product.
Read full review
ScreenShots