IBM MaaS360 vs. Palo Alto Networks Prisma Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM MaaS360
Score 8.2 out of 10
N/A
IBM MaaS360 is a mobile security offering developed by Fiberlink, acquired and owned by IBM since early 2014.
$4
Per Client
Palo Alto Networks Prisma Cloud
Score 8.2 out of 10
N/A
Prisma Cloud, from Palo Alto Networks (based on technology acquired with Evident.io and RedLock) is presented as a comprehensive Cloud Native Security Platform (CNSP) that delivers full lifecycle security and full stack protection for multi- and hybrid-cloud environments.N/A
Pricing
IBM MaaS360Palo Alto Networks Prisma Cloud
Editions & Modules
Essentials
USD 4.00
Per Client
Deluxe
USD 5.00
Per Client
Premier
USD 6.25
Per Client
Enterprise
USD 9.00
Per Client
No answers on this topic
Offerings
Pricing Offerings
IBM MaaS360Palo Alto Networks Prisma Cloud
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
IBM MaaS360Palo Alto Networks Prisma Cloud
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IBM MaaS360Palo Alto Networks Prisma Cloud
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Score 8.1 out of 10
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User Ratings
IBM MaaS360Palo Alto Networks Prisma Cloud
Likelihood to Recommend
8.0
(49 ratings)
9.6
(7 ratings)
Likelihood to Renew
9.6
(5 ratings)
-
(0 ratings)
Usability
9.4
(2 ratings)
9.6
(2 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
8.2
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(3 ratings)
-
(0 ratings)
Online Training
9.1
(1 ratings)
-
(0 ratings)
Implementation Rating
8.1
(32 ratings)
-
(0 ratings)
Configurability
9.1
(2 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
9.1
(1 ratings)
-
(0 ratings)
Ease of integration
8.6
(34 ratings)
-
(0 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
Professional Services
9.1
(1 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
IBM MaaS360Palo Alto Networks Prisma Cloud
Likelihood to Recommend
IBM
Enrolling bulk devices through the Device Enrollment Program (DEP) is simple, straightforward, and quick. Multiple methods for device enrollment are available, including barcode scanning, email, and manual entry via the platform. App synchronization between Apple Business Manager (ABM) and the MaaS360 platform occurs swiftly. Additionally, app distribution and removal are efficiently managed on the platform.
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Palo Alto Networks
Finding specific Cloud Vendor specific Cloud resource configuration, tags, network information and etc. is fairly easy to do. Cloud alert capabilities are pretty good and with proper knowledge top notch alerts can be created. Only downside I can think of is ease of use.
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Pros
IBM
  • Manage app deployment on mobile fleet of devices
  • Manage all mobile devices and know where your fleet of devices are
  • Solve simple issues like reset screen lock passcodes
  • Protects company’s intellectual property
  • Allows for easy deployment of mobile devices to remote users
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Palo Alto Networks
  • Vulnerability assessment using Twistlock
  • Enhancing Security by scanning workload based on different Security standards and provide a compliance report
  • CF template integration with CI/CD pipeline to identify any security issue before workload are deployed
  • IAM/UEBA features additional to enchaining security posture
  • Auto remediation
  • Integration is simple and solution is supported on multiple cloud
  • Customized dashboard/queries
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Cons
IBM
  • MaaS360 with Watson has a lot of features and capabilities, which can sometimes make it difficult for us to navigate. Improving the user interface and making it friendly could help make the platform easier to use.
  • Expanding integrations with other systems to provide better support for a wider range of systems and platforms.
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Palo Alto Networks
  • Real-time supports would be much appreciated. At the moment they have a third-party ticketing support tool, which can be replaced with real-time support, which can be provided to the user at the time of the issue.
  • The user should be provided with all the learning material by the Palo Alto team at the time of license purchase. This would save a lot of users' time, which is taken up by research and finding the correct documents from the website.
  • Themes can be introduced in the feature set, which would help the user customize the software as per their needs.
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Likelihood to Renew
IBM
I'll gave it a 10, because we have not come across any negative point with MaaS360. In a real comparison with other UEMs / MDMs you will find out that other providers that claim to be "free" or "included" don't have the capeabilities that MaaS360 has. Some features are just not available and others would require you to pay for them. In that case the product would not be "free" anymore.
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Palo Alto Networks
No answers on this topic
Usability
IBM
Having years of experience with MDM and experiencing the evolution of the granularity of the functionality MDM's have had to evolve, no MDM is ever "easy" to use. MaaS360 rises to the top however, because zero day changes are always ahead of the competition. A huge benefit with MaaS360 and IBM's approach to supporting these changes is that they seldom change configuration work flows. Competing Vendors always arbitrarily change workflows which requires a significnat ongoing learning curve in order to maintain technical competence
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Palo Alto Networks
It is no doubts about their functionalities and top-notch security features. The Products do really well in their every feature and gives you complete visibility to your valuable Data at all. The Support for the Palo Alto Networks Prisma Cloud is also one of the plus point where you gain the confidence into the product.
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Reliability and Availability
IBM
Never had an outage in 11 years of using this solution
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Palo Alto Networks
No answers on this topic
Performance
IBM
typically very consistent but occasionaly some lag
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Palo Alto Networks
No answers on this topic
Support Rating
IBM
MaaS360's phone support has been decent the few times I have used it. In addition the person who on-boarded us has been available for additional questions after the process was over. However IBM could do a much better job in creating a user-friendly search engine and white-paper database to help people find topics. Right now finding info is more based on searching through white papers themselves.
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Palo Alto Networks
No answers on this topic
Online Training
IBM
The resources made available to me by IBM were Stellar. These resources remain available today and are extremely important as technology changes
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Palo Alto Networks
No answers on this topic
Implementation Rating
IBM
To implement IBM Security MaaS360 with Watson, follow these steps: Set up the platform, enroll devices, configure policies and settings, monitor and manage devices. Implementing it can help organizations to securely manage and monitor the use of mobile devices and related resources in their networks, improving security and productivity for their users.
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Palo Alto Networks
No answers on this topic
Alternatives Considered
IBM
Ease of use and management of mobile devices are easier and has protection against the Cyber threats. The security controls implementation on our devices are perfect and in one place. I love the responsiveness and prosctivenes of the support. Seamless integration with all security devices. The ability to wipe and control days remotely is perfect easy to control all our company information by locking down lost and stolen devices.
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Palo Alto Networks
Prisma Cloud stacks well with other similar Palo Alto products. UI is beautiful, has decent documentation and some trainings as in other platforms.
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Scalability
IBM
Rock solid, consistent solution
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Palo Alto Networks
No answers on this topic
Professional Services
IBM
We worked with an IBM SE who was incredibly competent and extremely professional in handling our questions in addition to ensuring the Knowledge Transfer was completed properly
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Palo Alto Networks
No answers on this topic
Return on Investment
IBM
  • Seamless and instant onboarding for new employee's devices
  • Ensuring secure access to corporate resources
  • Asset Management of devices and their status
  • Quick off boarding of employees leaving the company
  • Help desk support for unlocking and locating devices
  • Expense Management for Roaming
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Palo Alto Networks
  • Help reduce the cost by assisting what resources can be removed according to usage.
  • Report the vulnerabilities.
  • Time saved in investigating the issue.
Read full review
ScreenShots

IBM MaaS360 Screenshots

Screenshot of the SaaS portal & dashboard for UEM administratorsScreenshot of where secure user access to corporate email, contacts, calendar, apps and docs can be configuredScreenshot of a view of hardware inventory, where administrators can take action across all device types