IBM MaaS360 is a mobile security offering developed by Fiberlink, acquired and owned by IBM since early 2014.
$4
Per Client
Palo Alto Networks Prisma Cloud
Score 8.2 out of 10
N/A
Prisma Cloud, from Palo Alto Networks (based on technology acquired with Evident.io and RedLock) is presented as a comprehensive Cloud Native Security Platform (CNSP) that delivers full lifecycle security and full stack protection for multi- and hybrid-cloud environments.
Enrolling bulk devices through the Device Enrollment Program (DEP) is simple, straightforward, and quick. Multiple methods for device enrollment are available, including barcode scanning, email, and manual entry via the platform. App synchronization between Apple Business Manager (ABM) and the MaaS360 platform occurs swiftly. Additionally, app distribution and removal are efficiently managed on the platform.
Finding specific Cloud Vendor specific Cloud resource configuration, tags, network information and etc. is fairly easy to do. Cloud alert capabilities are pretty good and with proper knowledge top notch alerts can be created. Only downside I can think of is ease of use.
MaaS360 with Watson has a lot of features and capabilities, which can sometimes make it difficult for us to navigate. Improving the user interface and making it friendly could help make the platform easier to use.
Expanding integrations with other systems to provide better support for a wider range of systems and platforms.
Real-time supports would be much appreciated. At the moment they have a third-party ticketing support tool, which can be replaced with real-time support, which can be provided to the user at the time of the issue.
The user should be provided with all the learning material by the Palo Alto team at the time of license purchase. This would save a lot of users' time, which is taken up by research and finding the correct documents from the website.
Themes can be introduced in the feature set, which would help the user customize the software as per their needs.
I'll gave it a 10, because we have not come across any negative point with MaaS360. In a real comparison with other UEMs / MDMs you will find out that other providers that claim to be "free" or "included" don't have the capeabilities that MaaS360 has. Some features are just not available and others would require you to pay for them. In that case the product would not be "free" anymore.
Having years of experience with MDM and experiencing the evolution of the granularity of the functionality MDM's have had to evolve, no MDM is ever "easy" to use. MaaS360 rises to the top however, because zero day changes are always ahead of the competition. A huge benefit with MaaS360 and IBM's approach to supporting these changes is that they seldom change configuration work flows. Competing Vendors always arbitrarily change workflows which requires a significnat ongoing learning curve in order to maintain technical competence
It is no doubts about their functionalities and top-notch security features. The Products do really well in their every feature and gives you complete visibility to your valuable Data at all. The Support for the Palo Alto Networks Prisma Cloud is also one of the plus point where you gain the confidence into the product.
MaaS360's phone support has been decent the few times I have used it. In addition the person who on-boarded us has been available for additional questions after the process was over. However IBM could do a much better job in creating a user-friendly search engine and white-paper database to help people find topics. Right now finding info is more based on searching through white papers themselves.
To implement IBM Security MaaS360 with Watson, follow these steps: Set up the platform, enroll devices, configure policies and settings, monitor and manage devices. Implementing it can help organizations to securely manage and monitor the use of mobile devices and related resources in their networks, improving security and productivity for their users.
Ease of use and management of mobile devices are easier and has protection against the Cyber threats. The security controls implementation on our devices are perfect and in one place. I love the responsiveness and prosctivenes of the support. Seamless integration with all security devices. The ability to wipe and control days remotely is perfect easy to control all our company information by locking down lost and stolen devices.
We worked with an IBM SE who was incredibly competent and extremely professional in handling our questions in addition to ensuring the Knowledge Transfer was completed properly